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Remote Epic Patient Scheduling Representative Jobs in Rochester, NY

HMG Careers

Remote Benefits Sales Rep

Rochester, NY · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Customer Service and Sales

Rochester, NY · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Sales Coordinator Remote

Walworth, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Coordinator Remote

Churchville, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Consultant Remote

Spencerport, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

New

HMG Careers

Sales Coordinator Remote

Holley, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Consultant Remote

Newark, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

New

HMG Careers

Sales Coordinator Remote

Retsof, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Coordinator Remote

Brockport, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Consultant Remote

Fairport, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

New

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All JobsEpic Patient Scheduling Representative JobsRemote Epic Patient Scheduling Representative JobsRemote Epic Patient Scheduling Representative Jobs in Rochester, NY

Remote Epic Patient Scheduling Representative information

See Rochester, NY salary details

$12

$18

$23

How much do remote epic patient scheduling representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote epic patient scheduling representative in Rochester, NY is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Rochester, NY?

For Remote Epic Patient Scheduling Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in Rochester, NY look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities near Rochester, NY with the most Remote Epic Patient Scheduling Representative job openings:

Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,089 per year, or $18.8 per hour.

Remote - Licensed Practical Nurse (LPN) - NY Licensure - Day Shift

CareHarmony

Rochester, NY • On-site, Remote

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

CareHarmony rating

4.0

Company rating: 4.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

CareHarmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.
CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey.
You will have experience identifying resources and coordinating needs for chronic care management patients.
What's in it for you?
  • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
  • Consistent schedule - Full-Time Monday - Friday, no weekends, rotational on-call-once per year on average.
  • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Requirements
Responsibilities:
  • Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
  • Identify and coordinate community resources with patients that would benefit their care.
  • Provide patient education and health literacy on the management of chronic conditions.
  • Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
  • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
  • Resolve patients' questions and create an open dialogue to understand needs.
  • Assist/Manage referrals and appointment scheduling.

Additional Requirements:
  • Active New York License (LPN)
  • Technical aptitude - Microsoft Office Suite
  • Excellent written and verbal communication skills

Plusses:
  • Epic Experience
  • Bilingual
  • Any additional state licensures (LPN)

Remote Requirements:
  • Must have active high-speed Wi-Fi
  • Must have a home office or HIPAA-compliant workspace

Physical Requirements
  • This position is sedentary and will require sitting for long periods of time
  • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
  • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits:
  • Health Benefits (core medical, dental, vision)
  • Paid Holidays
  • Paid Time Off (PTO)
  • Sick Time Off (STO)
  • 401k with company match
  • Company laptop provided

Pay:
  • The position starts at $22/hr ($21/hr + $1/hr NY license bump) with the ability to earn up to $28/hr based on production
  • Quarterly bonus program
  • Opportunities to pick up OT to increase earnings

What CareHarmony employees say

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