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Remote Epic Client Systems Administrator Jobs in Michigan

Thrive

Systems Administrator

Holland, MI · On-site +1

Position Overview System Administrators provide remote support across diverse, multi-tenant ... Analyze and document unfamiliar client server, workstation, and network environments to determine ...

Thrive

Systems Administrator

Holland, MI · On-site +1

Position Overview System Administrators provide remote support across diverse, multi-tenant ... Analyze and document unfamiliar client server, workstation, and network environments to determine ...

Deloitte

Epic Research & Genomics Analyst

Midland, MI · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Complete any assigned system maintenance. Research & Genomics Analyst communicates regularly with ...

Deloitte

Epic Research & Genomics Analyst

Detroit, MI · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Complete any assigned system maintenance. Research & Genomics Analyst communicates regularly with ...

Harbor Industries

Enterprise Admin I

Charlevoix, MI · On-site +1

This position will also help research and implement systems needed as directed by the CTO The ... remote locations, including Harbor's facilities approximately 2x per year Other duties may be ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Perform system maintenance, patching, and updates across client environments * Collaborate with ...

New

Deloitte

Epic Denials Management Operator

Lansing, MI · Remote

$18.25 - $24.25/hr

... care provider client. This is a primarily remote role supporting enterprise Epic support, with ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Grand Rapids, MI · Remote

$17.25 - $23/hr

... care provider client. This is a primarily remote role supporting enterprise Epic support, with ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Midland, MI · Remote

$15.50 - $20.50/hr

... care provider client. This is a primarily remote role supporting enterprise Epic support, with ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Detroit, MI · Remote

$17.75 - $23.75/hr

... care provider client. This is a primarily remote role supporting enterprise Epic support, with ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

JLL

Contract Administrator

Detroit, MI · On-site +1

$76K - $90K/yr

Remote, M-F 8 AM - 5 PM Reports to: Senior Director, Division Operations Estimated compensation for ... This role is crucial for maintaining the client's interest in contractual engagements and ensuring ...

New

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Remote Epic Client Systems Administrator information

What are some common challenges faced by Remote Epic Client Systems Administrators and how can they be addressed?

Remote Epic Client Systems Administrators often encounter challenges such as maintaining secure access to sensitive healthcare data, effectively troubleshooting system issues without on-site presence, and coordinating with cross-functional teams across different time zones. These can be addressed by leveraging robust remote monitoring and management tools, establishing clear communication protocols, and proactively planning for maintenance windows with stakeholders. Staying updated on Epic's latest updates and best practices is also essential for ensuring system reliability and compliance.

What is the difference between Remote Epic Client Systems Administrator vs Remote Epic Analyst?

AspectRemote Epic Client Systems AdministratorRemote Epic Analyst
CertificationsEpic certifications, IT certificationsEpic certifications, healthcare IT certifications
Work EnvironmentHealthcare IT departments, hospital systemsHealthcare organizations, clinical settings
Employer UsageHospitals, health systemsClinics, healthcare providers
Primary FocusSystem administration, maintenance, user supportData analysis, workflow optimization

The Remote Epic Client Systems Administrator primarily manages and maintains Epic systems, ensuring smooth operation and user support. In contrast, the Remote Epic Analyst focuses on analyzing data and optimizing workflows within Epic modules. Both roles require Epic certifications and are vital in healthcare IT environments, but they serve different functions within the organization.

What does a Remote Epic Client Systems Administrator do?

A Remote Epic Client Systems Administrator is responsible for managing and supporting the technical infrastructure of the Epic electronic health records (EHR) system from a remote location. Their duties include installing, configuring, troubleshooting, and maintaining Epic client systems, ensuring optimal performance and security. They work closely with IT teams and end users to resolve issues, apply updates, and implement new Epic features. This role is critical for healthcare organizations relying on Epic for patient data management and clinical operations.

What are the key skills and qualifications needed to thrive as a Remote Epic Client Systems Administrator?

To thrive as a Remote Epic Client Systems Administrator, you need a solid background in IT systems administration, networking, and a deep understanding of Epic client/server environments, often supported by a relevant bachelor's degree and Epic certification. Familiarity with tools such as Citrix, VMware, Windows Server, and Epic Hyperspace is typically required. Strong problem-solving skills, attention to detail, and effective remote communication are crucial soft skills in this role. These competencies are vital to ensure reliable, secure, and efficient delivery of Epic applications to end users in healthcare organizations.
What are the most commonly searched types of Epic Client Systems Administrator jobs in Michigan? The most popular types of Epic Client Systems Administrator jobs in Michigan are:
What are popular job titles related to Remote Epic Client Systems Administrator jobs in Michigan? For Remote Epic Client Systems Administrator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Epic Client Systems Administrator jobs in Michigan look for? The top searched job categories for Remote Epic Client Systems Administrator jobs in Michigan are:
Remote Epic Client Systems Administrator jobs near you
Infographic showing various Remote Epic Client Systems Administrator job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Systems Administrator

Thrive

Holland, MI • On-site, Remote

Full-time

Posted 18 days ago

Job description

About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Requirements
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
  • Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
  • Support and troubleshoot diverse computing environments across a wide range of business clients.
  • Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
  • Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
  • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
  • Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
  • Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
  • Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
  • Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
  • Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
  • Review client environments for security best practices, proactively identifying risks and participating in change management activities.
  • Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
  • Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Required Qualifications
  • 3-5 years in IT support/operations, including MSP or multi-tenant experience.
  • Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
  • Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
  • Experience with endpoint security (EDR/AV), backup/DR, patch management.
  • Proficient with PowerShell scripting and automation.
  • Strong incident management, change control, and documentation.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.
  • Excellent customer service skills

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications
  • CompTIA Network+ / A+
  • Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
  • ITIL v4 Foundation (modules).

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