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Remote Epic Ate Support Jobs in Tennessee (NOW HIRING)

Deloitte

Epic Denials Manager

Memphis, TN · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Manager

Nashville, TN · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Manager

Hermitage, TN · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Management Operator

Memphis, TN · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Hermitage, TN · Remote

$15.75 - $21/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Nashville, TN · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

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Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the most commonly searched types of Epic Ate Support jobs in Tennessee?

The most popular types of Epic Ate Support jobs in Tennessee are:

What are popular job titles related to Remote Epic Ate Support jobs in Tennessee?

For Remote Epic Ate Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Epic Ate Support jobs in Tennessee look for?

The top searched job categories for Remote Epic Ate Support jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Epic Ate Support jobs?

Cities in Tennessee with the most Remote Epic Ate Support job openings:

Remote Epic Ate Support jobs near you

Epic Bugsy Analyst (Part-Time, Remote)

Shyft6

Knoxville, TN • Remote

$150K - $175K/hr

Part-time

Posted 23 days ago

Job description

This is a remote position.

We are seeking a part-time Epic Bugsy Analyst to support the configuration, build, testing, and optimization of the Epic Bugsy infection control module. This role partners with infection prevention, microbiology, pathology informatics, and clinical teams to ensure the Bugsy application accurately supports infection surveillance, isolation workflows, and regulatory reporting.

Key Responsibilities

  • Configure, build, and test the Epic Bugsy module to meet infection prevention workflow needs
  • Collaborate with Infection Preventionists, microbiology/lab staff, and IT teams to translate clinical requirements into system build
  • Support integration between Bugsy and related Epic modules (e.g., Beaker) as needed
  • Participate in project meetings, working sessions, and testing cycles
  • Troubleshoot issues and provide ongoing support post-go-live
  • Assist with CDC/NHSN reporting workflows and surgical site infection (SSI) tracking configuration, as applicable
  • Attend and support go-live activities on-site, including at-the-elbow support as needed


Requirements

Qualifications

  • Epic Bugsy certification (required or in-progress, per client preference; confirm with hiring team)
  • Prior experience building or supporting the Epic Bugsy module
  • Understanding of infection control/prevention workflows in a hospital setting
  • Strong communication skills for working with clinical and technical stakeholders remotely
  • Ability to work independently with minimal supervision
  • Available to travel/attend on-site for go-live period