With ENVITAE, you get all the great benefits of an apartment stay, without the downside risk of ... Fully remote position, work from home or the beach * Discounted stays at ENVITAE homes around the ...
With ENVITAE, you get all the great benefits of an apartment stay, without the downside risk of ... Fully remote position, work from home or the beach * Discounted stays at ENVITAE homes around the ...
Remote Envitae information
What is the difference between Remote Envitae vs Remote Medical Assistant?
| Aspect | Remote Envitae | Remote Medical Assistant |
|---|---|---|
| Required Credentials | Certification in health information management or related fields | Medical assisting certification (CMA, RMA) |
| Work Environment | Remote, often administrative or data-focused | Remote, clinical support and administrative tasks |
| Employer & Industry Usage | Healthcare providers, health tech companies | Clinics, hospitals, healthcare facilities |
| Common Search & Comparison | Yes | Yes |
Remote Envitae roles typically focus on health information management and data-related tasks, requiring specific certifications, and are often found in health tech or healthcare provider settings. Remote Medical Assistants perform clinical and administrative support, usually with medical assisting credentials, and work directly with healthcare facilities. While both roles are remote, they serve different functions within the healthcare industry.
More about Remote Envitae jobs
What are the most commonly searched types of Envitae jobs? The most popular types of Envitae jobs are:
What job categories do people searching Remote Envitae jobs look for? The top searched job categories for Remote Envitae jobs are:
Full-time
Posted 22 days ago
Job description
With ENVITAE, you get all the great benefits of an apartment stay, without the downside risk of being hosted by an individual. We are the luxury tier of vacation rentals in the US: currently operating in 3 cities with a further 5 planned for this year.
As a guest experience & sales lead, you will be the business card of our company as the first point of contact for our new and repeat guests. You will provide exemplary customer service while identifying guests needs and addressing these with the right upsells.
Language Requirement:
English Fluency + fluency in one other language preferred (Mandarin, Arabic, German, Spanish, Italian, French preferred)
What You'll Do:
- Be the first point of contact for all our guests via phone, email and chat
- Lead the guest communications process on our Platform Management System (PMS) Guesty
- Learn the ins and outs of our travel business so you can handle any questions guests have
- Actively upsell customers our membership plans and additional services based on their needs
- Own the reservations process from start to finish
- Respond to, troubleshoot, and resolve guest issues in a timely and positive manner
- Coordinate with our city teams to resolve issues on the ground and provide ongoing updates to guests
What We're Looking For:
- Bachelor's degree or equivalent relevant work experience in a customer service setting in the short term rental industry
- Previous experience working with a Platform Management System such as Guesty (major plus)
- Ability to adapt in a rapid growth environment
- Strong problem solving skills
- Personable and love speaking with others via phone, email, and chat
- Strong computer literacy skills
- Fluency in English is a must. Fluency in one or more of French, German, Italian, Spanish, Mandarin or Arabic is strongly preferred
- Sense of humor
What We're Offering:
- Fully remote position, work from home or the beach
- Discounted stays at ENVITAE homes around the country
- Be part of a rapidly growing company with a lot of potential for personal growth in your career and work with smart and ambitious colleagues from around the world