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Remote Endpoint System Administrator Jobs in Michigan

Thrive

Systems Administrator

Holland, MI · On-site +1

Position Overview System Administrators provide remote support across diverse, multi-tenant ... Experience with endpoint security (EDR/AV), backup/DR, patch management. * Proficient with ...

Centroid Systems, Inc.

Oracle DBA

Troy, MI · On-site +1

$48 - $65.50/hr

... remote Requirements Oracle Core DBA : * Minimum 10 years of experience as an Oracle DBA on ver. 10g,11g,12c and 19c * Minimum 2 years working in Oracle Engineered Systems (ODA, Exadata) * Hands-on ...

Everlight Solar

Salesforce Administrator

Detroit, MI · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

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Remote Endpoint System Administrator information

What is a remote endpoint system administrator?

Remote Endpoint System Administrators are IT professionals who manage, monitor, and troubleshoot endpoint devices such as laptops, desktops, and mobile devices from a remote location. They ensure that devices are secure, updated, and compliant with organizational policies. Their responsibilities often include deploying software patches, responding to security incidents, and providing technical support for end users. This role is essential for organizations with distributed or remote workforces, as it helps maintain productivity and data security across all endpoints.

What are the key skills and qualifications needed to thrive as a remote endpoint system administrator?

To thrive as a Remote Endpoint System Administrator, you need expertise in endpoint management, operating systems (Windows, macOS, Linux), network troubleshooting, and typically a degree in information technology or a related field. Familiarity with tools like Microsoft Endpoint Manager (Intune), SCCM, antivirus platforms, and remote access technologies, along with certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate, are often required. Strong problem-solving abilities, attention to detail, and effective communication skills are crucial for managing incidents and supporting remote teams. These skills ensure secure, reliable endpoint operations and efficient resolution of technical issues in distributed environments.

What are some common challenges faced by remote endpoint system administrators, and how can they be managed effectively?

Remote Endpoint System Administrators often encounter challenges related to managing and securing a diverse array of devices across multiple locations. Ensuring consistent patch management, handling varied user access needs, and maintaining endpoint security can be complex without physical access. Effective strategies include leveraging centralized management tools, establishing clear communication with end users, and implementing robust security policies. Regular virtual training and documentation also help in troubleshooting and keeping endpoints compliant.

What is the difference between Remote Endpoint System Administrator vs Network Support Specialist?

AspectRemote Endpoint System AdministratorNetwork Support Specialist
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentRemote or on-site, managing endpoints like PCs, laptops, and mobile devicesPrimarily on-site or remote, focusing on network infrastructure and troubleshooting
Employer & Industry UsageIT departments across various industries, focusing on endpoint managementNetwork teams in corporate, telecom, or data center environments

The Remote Endpoint System Administrator and Network Support Specialist roles share some technical certifications and may work in similar environments, but the administrator focuses on managing and securing endpoints remotely, while the support specialist concentrates on network infrastructure and connectivity issues.

What are the most commonly searched types of Endpoint System Administrator jobs in Michigan?

The most popular types of Endpoint System Administrator jobs in Michigan are:

What are popular job titles related to Remote Endpoint System Administrator jobs in Michigan?

For Remote Endpoint System Administrator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Endpoint System Administrator jobs in Michigan look for?

The top searched job categories for Remote Endpoint System Administrator jobs in Michigan are:

What cities in Michigan are hiring for Remote Endpoint System Administrator jobs?

Cities in Michigan with the most Remote Endpoint System Administrator job openings:

Remote Endpoint System Administrator jobs near you

Systems Administrator

Thrive

Holland, MI • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

SHIFT: Monday to Friday 11 AM to 8 PM ET
About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Requirements
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
  • Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
  • Support and troubleshoot diverse computing environments across a wide range of business clients.
  • Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
  • Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
  • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
  • Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
  • Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
  • Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
  • Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
  • Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
  • Review client environments for security best practices, proactively identifying risks and participating in change management activities.
  • Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
  • Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Required Qualifications
  • 3-5 years in IT support/operations, including MSP or multi-tenant experience.
  • Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
  • Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
  • Experience with endpoint security (EDR/AV), backup/DR, patch management.
  • Proficient with PowerShell scripting and automation.
  • Strong incident management, change control, and documentation.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.
  • Excellent customer service skills

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications
  • CompTIA Network+ / A+
  • Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
  • ITIL v4 Foundation (modules).

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