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Remote Employee Experience Jobs in Raleigh, NC (NOW HIRING)

SAS

Enablement and Integration Engineer

Cary, NC · On-site +1

$97K - $131K/yr

  • Medical

  • Dental

... world-class employee experience, you'll find it here. About the job As an Enablement and ... and remote managed environments. You will use your technical expertise to install, integrate ...

Truist

NEXTHINK Infrastructure Engineer

Raleigh, NC · Remote

$104K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote actions to drive proactive issue resolution and improve the Digital Employee Experience (DEX). This individual will work closely with platform leadership and cross-functional teams to ...

Promoted2

Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or ... not employee. Employment may be at-will per state law. Contact us for accommodations. All ...

GFL Environmental

Benefits Administrator

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Employee Benefit Specialist), SHRM-CP, or PHR. * Prior experience managing multi-state benefits or handling leave administration for a remote workforce. What We Offer Why join us? We believe in ...

CloudPay, Inc.

Solutions Consultant

Raleigh, NC · Remote

  • Retirement

  • PTO

We're committed to providing an excellent employee experience through fulfilling projects ... Bereavement Leave CloudPayiscommittedtobeinganequalopportunitiesemployer. #LI-AC1 #LI-REMOTE The ...

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All JobsEmployee Experience JobsRemote Employee Experience JobsRemote Employee Experience Jobs in Raleigh, NC

Remote Employee Experience information

See Raleigh, NC salary details

$20.8K

$70.1K

$148.4K

How much do remote employee experience jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote employee experience in Raleigh, NC is $70,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,945.00 and $89,408.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote employee experience?

To thrive as a Remote Employee Experience professional, you need expertise in HR best practices, employee engagement strategies, and remote workforce management, typically supported by experience in human resources or organizational development. Familiarity with HRIS platforms, employee feedback tools (like Culture Amp or Officevibe), and collaboration software such as Slack or Microsoft Teams is often required. Outstanding interpersonal skills, empathy, and the ability to foster virtual connections distinguish top candidates. These competencies ensure that remote employees feel supported, engaged, and connected to the company culture, which is vital for retention and productivity.

What is a remote employee experience?

A Remote Employee Experience job focuses on creating a positive, engaging, and productive work environment for remote employees. This role involves designing policies, programs, and tools that support collaboration, well-being, and professional growth in a virtual setting. Key responsibilities include optimizing communication channels, enhancing company culture, and addressing remote work challenges. The goal is to ensure remote employees feel connected, supported, and motivated to perform at their best. Companies hiring for this role prioritize employee satisfaction and retention in distributed teams.

What are some common challenges faced by remote employee experience professionals and how do they overcome them?

A major challenge for Remote Employee Experience professionals is maintaining a sense of connection and culture among distributed teams. To address this, they often implement regular virtual check-ins, creative engagement activities, and effective channels for transparent communication. Adapting company policies and benefits to suit remote needs, as well as gathering and acting on employee feedback, are also key strategies. Proactively building trust and inclusivity is essential, and those in this role continually seek innovative solutions to keep remote teams engaged and motivated.

What are the most commonly searched types of Employee Experience jobs in Raleigh, NC?

The most popular types of Employee Experience jobs in Raleigh, NC are:

What are popular job titles related to Remote Employee Experience jobs in Raleigh, NC?

For Remote Employee Experience jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Employee Experience jobs in Raleigh, NC look for?

The top searched job categories for Remote Employee Experience jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Employee Experience jobs?

Cities near Raleigh, NC with the most Remote Employee Experience job openings:

Remote Employee Experience jobs near you
Infographic showing various Remote Employee Experience job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,126 per year, or $33.7 per hour.

Business Systems Analyst II - Digital Workplace Device Engineering (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 10 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Business Systems Analyst II role is an individual contributor within the Digital Workplace Device Engineering team and part of the Digital Workplace Technology organization, supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and services. The Business Analyst will collaborate with Digital Workplace Technology leadership to understand, support, and execute strategic initiatives that enhance device management, user experience, operational efficiency, and service reliability across the enterprise. The Business Analyst will partner with engineering teams, operations teams, and key stakeholders to align solution delivery with business and technology objectives.
The ideal candidate is a self-starter with excellent communication, analytical, and collaboration skills and possesses an understanding of endpoint management, virtual desktop infrastructure (VDI), device lifecycle management, and digital employee experience technologies. Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred.
The position is remote; however, occasional travel to FCB Hub Locations may be required.
Responsibilities
Data Analysis - Sources, compiles, and interprets data from endpoint management, virtual desktop, and digital employee experience platforms. Analyzes operational trends, service performance, device compliance, and user experience metrics. Effectively communicates findings and recommendations to engineering and leadership teams.
Identifying Requirements - Collaborates with Device Engineering teams to gather, analyze, and document business and technical requirements. Identifies opportunities to improve endpoint, mobile, and VDI processes through automation, standardization, and operational efficiencies. Assists in validating solutions through testing, analysis, and stakeholder feedback.
Reporting - Develops and maintains reporting and dashboards related to endpoint health, device compliance, software deployment, user experience, and operational performance. Identifies trends, risks, and opportunities for service improvement and process optimization.
System Support - Provides operational and analytical support for Digital Workplace platforms and services. Assists with investigation and resolution of complex issues, supports continuous service improvement initiatives, and helps ensure a high-quality end-user experience across endpoint, mobile, and virtual desktop environments.
Technology Stack
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager
  • JAMF
  • Windows 11 & MacOS
  • Windows Autopilot
  • Nexthink
  • Azure Virtual Desktop (AVD)
  • Citrix Virtual Apps and Desktops
  • ServiceNow
  • Jira and Confluence
  • Absolute Control

TEAM PLAYER - Acts as a team player supporting peers, Device Engineering leadership, and business stakeholders to fulfill operational service levels, engineering initiatives, and project deliverables. Demonstrates a collaborative mindset and commitment to team success.
DOCUMENTATION - Creates and maintains high-quality documentation, operational procedures, process maps, requirements, project artifacts, and reporting dashboards. Contributes to the knowledge base supporting enterprise endpoint, mobile, and VDI services.
AGILE WORK METHODS - Participates in Agile planning, backlog refinement, and continuous improvement activities. Collaborates with engineers to define requirements, identify dependencies and risks, and support successful delivery of quarterly objectives. Maintains focus on opportunities to improve user experience, operational efficiency, compliance, and cost optimization.
CHANGE MANAGEMENT - Supports and follows established technology change and release management processes while helping ensure successful implementation of endpoint and workplace technology changes.
RISK MANAGEMENT - Applies a risk-based approach to technology analysis and process improvement. Evaluates operational impacts, compliance requirements, and user experience considerations associated with endpoint and virtual workplace technologies.
SUBJECT MATTER EXPERT - Develops working knowledge across Digital Workplace Device Engineering products and services, including endpoint management, virtual desktops, digital employee experience monitoring, and device lifecycle processes. Remains current on industry trends and emerging technologies.
TECHNOLOGY SUPPORT - Serves as a support and coordination resource for Device Engineering initiatives and operational activities. Assists with troubleshooting, analysis, testing, and escalations while coordinating with vendors and support partners as needed.
Qualifications
Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Qualifications:
  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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