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Remote Employee Assistance Program Eap Jobs in Utah

NASS USA

Field Service Supervisor

West Jordan, UT · On-site +1

$55 - $65/hr

Employee Assistance Program (EAP) Perks * Competitive pay * Talent development through instructor-led and online learning * Career path planning * Incentives for professional certifications * Per ...

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

... eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead the design ... Employee assistance program * Employee discounts on parts and service repairs * Scholarship awards

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

... eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead the design ... Employee assistance program * Employee discounts on parts and service repairs * Scholarship awards

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

Employee Assistance Program (EAP) * 11 Paid Holidays * Flexible PTO * 401K Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of scams involving false offers ...

Trucordia

Staff Accountant

Lindon, UT · On-site +1

$49K - $65K/yr

Employee Assistance Program (EAP) * Pet Insurance * 11 Paid Holidays * Flexible PTO * 401K Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of scams ...

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All JobsEmployee Assistance Program Eap JobsRemote Employee Assistance Program Eap JobsRemote Employee Assistance Program Eap Jobs in Utah

Remote Employee Assistance Program Eap information

What is a remote employee assistance program (EAP)?

A Remote Employee Assistance Program (EAP) is a confidential service offered by employers to support the mental health and well-being of their remote employees. These programs typically provide access to counseling, mental health resources, and support for personal or work-related issues via phone, video calls, or online platforms. EAPs can help remote employees manage stress, work-life balance, relationship issues, and other challenges, ensuring they remain productive and engaged while working from home. Access to these services is usually free for employees and completely confidential.

What are some common challenges faced by remote employee assistance program (EAP) professionals, and how can they be addressed?

Remote EAP professionals often encounter challenges such as maintaining strong client engagement in a virtual setting and ensuring confidentiality over digital platforms. Building rapport without face-to-face interaction can require additional effort, such as using video calls and active listening techniques. It's also important to stay updated on secure communication tools and adhere to privacy regulations. Regular virtual team meetings and peer support can help remote EAP specialists feel connected and supported while delivering high-quality care to clients.

What are the key skills and qualifications needed to thrive as a remote employee assistance program (EAP) specialist, and why are they important?

To thrive as a Remote Employee Assistance Program (EAP) Specialist, you need a background in counseling, psychology, or social work, often supported by a relevant degree and professional licensure (e.g., LCSW, LPC). Familiarity with telehealth platforms, case management systems, and confidentiality regulations such as HIPAA is typically required. Strong active listening, empathy, and problem-solving skills help EAP specialists build rapport and effectively support clients remotely. These capabilities are crucial for providing timely, confidential support to employees facing personal and work-related challenges, ensuring well-being and productivity.

What is the difference between Remote Employee Assistance Program Eap vs Remote Mental Health Counselor?

AspectRemote Employee Assistance Program EapRemote Mental Health Counselor
CredentialsTypically requires certification in EAP or counseling, such as CRC or LPCRequires state licensure (e.g., LCSW, LMHC) and relevant counseling certifications
Work EnvironmentProvided by employers, often as part of employee benefits, working remotely or onsitePrimarily private practice or healthcare settings, working remotely or in clinics
Employer & Industry UsageUsed by organizations to support employee well-beingServes individuals seeking mental health support, often in healthcare or private practice

While both roles focus on mental health support, Remote Employee Assistance Program Eap professionals primarily work within organizations to assist employees, whereas Remote Mental Health Counselors provide direct therapy to clients. The main difference lies in their work setting, certification requirements, and target audience.

What are popular job titles related to Remote Employee Assistance Program Eap jobs in Utah? For Remote Employee Assistance Program Eap jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Employee Assistance Program Eap jobs in Utah look for? The top searched job categories for Remote Employee Assistance Program Eap jobs in Utah are:
What cities in Utah are hiring for Remote Employee Assistance Program Eap jobs? Cities in Utah with the most Remote Employee Assistance Program Eap job openings:
Remote Employee Assistance Program Eap jobs near you

IT Helpdesk Support Specialist II

asburyauto

Draper, UT • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The IT Help Desk Support Specialist II serves as a primary point of contact for technology support across the organization. This role provides technical assistance to end users by resolving issues submitted through our ticketing system and supporting employees via phone, remote support, and other communication channels.

The ideal candidate has strong troubleshooting skills, excellent customer service abilities, and previous experience supporting users in a fast-paced business environment.

Key Responsibilities

  • Respond to and resolve IT support tickets submitted through the help desk platform
  • Provide technical support over the phone and through remote assistance tools
  • Troubleshoot hardware, software, network, and application issues
  • Escalate complex issues to appropriate IT teams when necessary
  • Document troubleshooting steps and resolutions within the ticketing system
  • Support user account administration and access management
  • Assist with workstation deployments, upgrades, and technology rollouts
  • Maintain a high level of customer service and professionalism
  • Follow established service level agreements (SLAs) and support procedures
  • Participate in ongoing IT projects and process improvements

Required Qualifications

  • Minimum 3 years of professional IT support or Help Desk experience
  • Strong troubleshooting and problem-solving skills
  • Experience supporting Windows environments, Microsoft 365, and common business applications
  • Experience working with ticket management systems
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer service mindset and attention to detail

Preferred Qualifications

  • Previous IT experience supporting an automotive dealership group or automotive retail organization
  • Experience with Tekion dealership management systems
  • Familiarity with dealership technology platforms and workflows (CDK, R&R - Reynolds & Reynolds, Cox Automotive,).
  • Experience supporting enterprise applications and remote users
  • Technical certifications (CompTIA, Microsoft, ITIL, etc.) are a plus

Career Growth Opportunity

This is a mid-level position designed for professionals who want to continue building their IT careers. Successful candidates will have opportunities to expand their technical expertise and pursue advancement within Asbury's growing IT organization, including paths into:

  • Systems Administration
  • Network Engineering
  • Cybersecurity
  • Cloud Technologies
  • IT Operations
  • Application Support
  • IT Leadership

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

INDOTHER 

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