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Remote Empathic Listening Jobs (NOW HIRING)

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Remote Empathic Listening information

What is remote empathic listening?

Remote empathic listening jobs involve providing emotional support and understanding to individuals through virtual channels, such as phone calls, video chats, or messaging platforms. Professionals in these roles are trained to listen actively and empathetically, helping clients feel heard and supported without offering direct advice or solutions. These jobs are commonly found in mental health support lines, teletherapy, crisis helplines, and customer care services focused on emotional well-being. The main goal is to create a safe, non-judgmental space for people to express their feelings remotely.

What are the key skills and qualifications needed to thrive as a remote empathic listener?

To thrive as a Remote Empathic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or a related field, often supported by relevant certifications. Familiarity with secure communication platforms, client management systems, and telehealth tools is typically required. Outstanding soft skills include empathy, patience, and the ability to build trust and rapport in a virtual environment. These skills ensure that clients feel heard and supported, leading to more effective and meaningful remote interactions.

What are some common challenges faced by professionals in remote empathic listening roles, and how can they be addressed?

Professionals in remote empathic listening roles often face the challenge of building rapport and trust without face-to-face interactions, which can make it harder to interpret nonverbal cues and emotions. To address this, practitioners rely heavily on active listening techniques, clear verbal communication, and regular check-ins to ensure clients feel heard and understood. Establishing a quiet, private workspace and using reliable technology also helps create a comfortable and confidential environment for clients. Ongoing training in virtual communication skills and emotional intelligence can further support success in this role.

What is the difference between Remote Empathic Listening vs Remote Customer Support Specialist?

AspectRemote Empathic ListeningRemote Customer Support Specialist
Required CredentialsCommunication skills, active listeningTechnical knowledge, customer service skills
Work EnvironmentVirtual, one-on-one conversationsVirtual, handling customer inquiries
Industry UsageHealthcare, counseling, coachingRetail, tech, service industries
Common Search IntentEmotional support, active listening techniquesProblem-solving, product knowledge

Remote Empathic Listening focuses on understanding and supporting clients emotionally through active listening, often in counseling or coaching contexts. Remote Customer Support Specialists handle technical or product-related inquiries, emphasizing problem resolution. While both roles require communication skills, empathic listening emphasizes emotional connection, whereas customer support centers on technical assistance.

What cities are hiring for Remote Empathic Listening jobs?

Cities with the most Remote Empathic Listening job openings:

What are the most commonly searched types of Empathic Listening jobs?

The most popular types of Empathic Listening jobs are:

What states have the most Remote Empathic Listening jobs?

States with the most job openings for Remote Empathic Listening jobs include:

Infographic showing various Remote Empathic Listening job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote Licensed Clinical Social Worker (LCSW) - Hospice Care Specialist

Plano, TX • Remote

Full-time

Medical, PTO

Posted 25 days ago


Job description

Position Overview

Bright View Behavioral Solutions is seeking a dedicated Licensed Clinical Social Worker (LCSW) to join our team as a Remote Hospice Care Specialist. This full-time position allows professionals to engage directly with clients experiencing significant mental health challenges, while driving quality care in the community of Plano, Texas. If you're passionate about improving patient outcomes in an underserved environment, this role offers a unique opportunity to make a substantive difference in the lives of those we serve.

About the Organization

At Bright View Behavioral Solutions, we are committed to enhancing healthcare delivery within medically underserved communities by providing quality, patient-centered services regardless of individuals' ability to pay. We believe in thinking globally while acting locally, and our mission drives our daily efforts to become a benchmark for excellence among health centers. By fostering healthier communities, we aim to create long-lasting, positive changes in mental health care.

Work Environment

This position operates within a remote work setting, combining clinical responsibilities inside a supportive hospice center and the flexibility of performing consultations and therapy sessions through virtual channels. Our workspace prioritizes collaboration, ensuring that all team members can communicate effectively and coordinate care for our diverse client base. Utilizing technology to maintain engagement with clients allows for the delivery of mental health services from the comfort of their homes, aligning with our mission of accessibility.

Key Responsibilities
  • Engage with clients facing major mental illnesses or severe emotional disturbances, conducting assessments, and developing tailored care plans.
  • Build trusting relationships, establishing rapport with clients and families through respectful communication and empathic listening.
  • Participate actively in team meetings to promote shared objectives and ensure high standards of service delivery, focusing on collaboration and collective success.
  • Utilize evidence-based practices to conduct screening and assessment procedures, identifying client needs and ensuring appropriate follow-up.
  • Implement integrated care plans that facilitate access to necessary services, promoting seamless communication between clients, families, and healthcare providers.
  • Provide crisis intervention as necessary, demonstrating quick and decisive action to ensure client safety and well-being.
  • Maintain compliance with ethical standards and organizational guidelines, ensuring all client interactions are in line with the highest professional conduct.
  • Carry a manageable caseload, conducting individual, family, and group therapy sessions focused on presenting problems and client goals.
  • Monitor admissions, ongoing assessments, and discharge planning, ensuring that client services are aligned with established best practices.
  • Meet reporting and data submission deadlines, ensuring all documentation is completed thoroughly and timely.
  • Offer on-call support as designated, contributing to program coverage during non-traditional hours.
  • Actively engage in agency committees to enhance service delivery methods and contribute to quality improvement initiatives.
Patient Population / Client Focus

This role primarily serves clients at the hospice center who are experiencing challenges related to major mental illnesses and severe emotional disorders. These individuals often require a nuanced approach to care that incorporates both psychological and empathetic support. As an LCSW, you will play a vital role in addressing their mental health needs, fostering a safer and more supportive environment through your direct interventions and care planning.

Qualifications
  • A Bachelor’s Degree in Social Work from an accredited institution is required; a Master’s degree is preferred.
  • Active LCSW licensure is mandatory to ensure compliant practice within the state of Texas.
  • A minimum of two years of relevant experience in mental health or social work roles, particularly in hospice or behavioral health settings.
  • Strong interpersonal skills, with the ability to engage effectively with clients, families, and multidisciplinary teams.
  • Proficiency in utilizing electronic health record systems and other relevant technologies.
Preferred Experience
  • Experience working with hospice clients or in trauma-informed care settings is advantageous.
  • Demonstrated proficiency in crisis intervention strategies and evidence-based practices.
  • Knowledge of community resources and services available for mental health support and crisis management.
Compensation and Benefits

This full-time position offers a competitive salary range of USD 70,000 – 85,000 annually, commensurate with experience. In addition to a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional development, Bright View Behavioral Solutions values the well-being of its employees and invests in their continuous growth.

Career Growth Opportunities

Joining our team opens doors to various professional development opportunities such as workshops, certification courses, and mentorship programs. As we prioritize internal growth, employees will find pathways for advancement within the organization, contributing to both personal and organizational success.

Why Join Our Team

By becoming a part of Bright View Behavioral Solutions, you will unite with a mission-driven team that is committed to creating a significant impact in the lives of others. We believe in empowering our staff, promoting collaborative work dynamics, and fostering a culture of respect and inclusivity. Join us and be a part of a collective that shares a unified vision for advancing behavioral health care.

Application Information

If you are an enthusiastic Licensed Clinical Social Worker ready to make a meaningful impact in a remote setting, we invite you to apply for this position. Please submit your resume and a cover letter detailing your passion for working with underserved populations and your alignment with our mission. We look forward to hearing from you!