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Remote Empathic Listening Jobs (NOW HIRING)

SSJ Bonds LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Remote, Oregon, United States Tax $ 12.00 - 17.00 (US Dollar) Job ... empathic, and professional voice and manner * Able to up-sell and cross-sell * Able to generate ...

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Remote Empathic Listening information

What is remote empathic listening?

Remote empathic listening jobs involve providing emotional support and understanding to individuals through virtual channels, such as phone calls, video chats, or messaging platforms. Professionals in these roles are trained to listen actively and empathetically, helping clients feel heard and supported without offering direct advice or solutions. These jobs are commonly found in mental health support lines, teletherapy, crisis helplines, and customer care services focused on emotional well-being. The main goal is to create a safe, non-judgmental space for people to express their feelings remotely.

What are the key skills and qualifications needed to thrive as a remote empathic listener?

To thrive as a Remote Empathic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or a related field, often supported by relevant certifications. Familiarity with secure communication platforms, client management systems, and telehealth tools is typically required. Outstanding soft skills include empathy, patience, and the ability to build trust and rapport in a virtual environment. These skills ensure that clients feel heard and supported, leading to more effective and meaningful remote interactions.

What are some common challenges faced by professionals in remote empathic listening roles, and how can they be addressed?

Professionals in remote empathic listening roles often face the challenge of building rapport and trust without face-to-face interactions, which can make it harder to interpret nonverbal cues and emotions. To address this, practitioners rely heavily on active listening techniques, clear verbal communication, and regular check-ins to ensure clients feel heard and understood. Establishing a quiet, private workspace and using reliable technology also helps create a comfortable and confidential environment for clients. Ongoing training in virtual communication skills and emotional intelligence can further support success in this role.

What is the difference between Remote Empathic Listening vs Remote Customer Support Specialist?

AspectRemote Empathic ListeningRemote Customer Support Specialist
Required CredentialsCommunication skills, active listeningTechnical knowledge, customer service skills
Work EnvironmentVirtual, one-on-one conversationsVirtual, handling customer inquiries
Industry UsageHealthcare, counseling, coachingRetail, tech, service industries
Common Search IntentEmotional support, active listening techniquesProblem-solving, product knowledge

Remote Empathic Listening focuses on understanding and supporting clients emotionally through active listening, often in counseling or coaching contexts. Remote Customer Support Specialists handle technical or product-related inquiries, emphasizing problem resolution. While both roles require communication skills, empathic listening emphasizes emotional connection, whereas customer support centers on technical assistance.

What cities are hiring for Remote Empathic Listening jobs?

Cities with the most Remote Empathic Listening job openings:

What are the most commonly searched types of Empathic Listening jobs?

The most popular types of Empathic Listening jobs are:

What states have the most Remote Empathic Listening jobs?

States with the most job openings for Remote Empathic Listening jobs include:

Remote Empathic Listening jobs near you
Infographic showing various Remote Empathic Listening job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Remote Licensed Mental Health Therapist (LCSW, LPCC, LMFT) - Full-Time

Lighthouse Solution Healthcare Services, LLC

Irvine, CA • Remote

$120K - $130K/yr

Full-time

Medical, Retirement

Posted 2 days ago

New

Job description

Position Overview

We are searching for a dedicated and compassionate Remote Licensed Mental Health Therapist, specifically LCSW, LPCC, or LMFT, to join our esteemed team at Lighthouse Solution Healthcare Services, LLC. This full-time position, which operates entirely through telehealth, offers you the chance to make a profound impact on the mental health of individuals and families while enjoying the flexibility of remote work from anywhere in California. The salary range for this role is competitive, ranging from $120,000 to $130,000 per year, commensurate with your experience and caseload.

About the Organization

Lighthouse Solution Healthcare Services, LLC is committed to providing evidence-based mental health care designed to promote healing, recovery, and wellness. Our approach integrates family systems therapy and recovery-focused programs, ensuring that our patients receive comprehensive support tailored to their unique needs. As a progressive organization, we foster a supportive, collaborative environment where mental health professionals can thrive and grow.

Work Environment

Our work environment is entirely remote, providing you with the flexibility to manage your schedule and work from the comfort of your own home. We leverage advanced telehealth technology to facilitate seamless interactions with patients, ensuring that they have access to crucial mental health support. Our digital platforms are designed for efficiency and ease of use, allowing you to focus on what matters most: your patients.

Key Responsibilities
  • Conduct comprehensive psychiatric evaluations for individuals and families, assessing mental health needs and developing appropriate treatment plans.
  • Provide individual and family therapy sessions utilizing evidence-based practices tailored to the specifications of each patient's care plan.
  • Lead discharge planning processes for patients reaching the end of their care journey, ensuring they have the necessary resources and support networks in place for a successful transition.
  • Coordinate aftercare services, working diligently to integrate patients into continuing care plans that support their ongoing mental health needs.
  • Engage in monthly clinical case reviews with the Lead Psychologist, contributing to a culture of shared learning and continuous improvement.
  • Create thorough and detailed patient assessments in collaboration with colleagues to inform holistic treatment strategies.
  • Maintain accurate and confidential patient records in accordance with ethical and legal standards.
  • Stay updated on the latest advancements in mental health treatment through professional development, training, and continuous education opportunities.
Patient Population / Client Focus

This role focuses on a diverse patient population, including individuals and families dealing with a range of mental health challenges such as anxiety, depression, trauma, and relationship issues. Our approach emphasizes empathic listening and personalized patient care, recognizing each patient's circumstances and values while developing treatment pathways that promote resilience and recovery.

Qualifications
  • A Master's degree in Counseling, Social Work, Marriage and Family Therapy, Mental Health Counseling, or a related field is required.
  • Must possess an active license in California as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC).
Preferred Experience
  • Experience in providing telehealth services is highly advantageous, along with familiarity with virtual therapy tools and communication platforms.
  • Previous work in outpatient mental health settings, with practical knowledge of treatment modalities relevant to a wide range of mental health conditions.
  • Demonstrated excellence in interpersonal communication and the ability to establish rapport with clients.
Compensation and Benefits
  • Annual salary between $120,000 and $130,000, based on your experience and caseload.
  • Comprehensive benefits package that includes health insurance coverage, retirement plans, and wellness programs.
  • Opportunities for professional development, including access to workshops, seminars, and continuing education courses to enhance your skills.
  • A supportive work culture that values collaboration, innovation, and employee well-being.
Career Growth Opportunities

At Lighthouse Solution Healthcare Services, you will find numerous pathways for career advancement. As a mental health therapist, you will have the opportunity to expand your clinical skills, take on leadership roles within specialized programs, and contribute to initiatives aimed at transforming mental health care delivery. We are committed to fostering an environment that encourages growth and facilitates personal and professional development.

Why Join Our Team

Join our team at Lighthouse Solution Healthcare Services, LLC, where your skills and passion for mental health will be valued and nurtured. We pride ourselves on being a great organization to work for, and we are looking for enthusiastic individuals excited to contribute to the well-being of our community. By becoming part of our team, you will not only make a difference in the lives of others but also experience fulfillment in your career through ongoing support and innovative practices.

Application Information

If you are a qualified mental health therapist seeking a fulfilling career in a supportive and dynamic telehealth environment, we invite you to apply. Submit your resume and cover letter detailing your relevant experience and explaining why you are a good fit for this role. We look forward to welcoming you to our team and embarking on this impactful journey together.

Apply