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Remote Email Support Assistant Jobs in Florida (NOW HIRING)

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

... remote connection. The Client Support Representative will answer a high volume of calls from our ... Stay informed about updates and changes in offerings to assist clients effectively. Process ...

Wing Assistant

$40K - $50K/yr

  • Medical

  • PTO

... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

KLS Martin

Bill Only Specialist I (34660)

Jacksonville, FL · On-site +1

$17.75 - $24/hr

LOCAL REMOTE ONLY*** >>> This position will be in the office for the 90 day training period working ... Provide phone and email support for sales and healthcare professionals, escalating issues, when ...

Steer

Technical Support Specialist - Remote

Miami, FL · On-site +1

... email automation, direct mail integration, reputation management, appointment reminders, declined ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

Steer

Technical Support Specialist - Remote

Tampa, FL · On-site +1

... email automation, direct mail integration, reputation management, appointment reminders, declined ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

Real Time Technologies Inc

Client Support Technician

Miami, FL · On-site +1

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

They work to resolve customer inquiries via phone, email, and remote desktop support using all available tools and resources. They can easily adapt to change, follow process and procedure, and ...

Jobs for Lebanon

Virtual Assistant

Orlando, FL · Remote

$19.75 - $26.50/hr

... from a remote location, usually a home office. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email ...

HB Travels

Customer Experience Associate (Remote)

Miami, FL · Remote

$13.75 - $19/hr

As a Customer Experience Associate, you will assist clients with inquiries, provide ongoing support ... Provide exceptional customer support through phone, email, and online communication platforms

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All JobsEmail Support JobsRemote Email Support Assistant JobsRemote Email Support Assistant Jobs in Florida

Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in Florida?

The most popular types of Remote Email Support jobs in Florida are:

What are popular job titles related to Remote Email Support Assistant jobs in Florida?

For Remote Email Support Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Email Support Assistant jobs in Florida look for?

The top searched job categories for Remote Email Support Assistant jobs in Florida are:

What cities in Florida are hiring for Remote Email Support Assistant jobs?

Cities in Florida with the most Remote Email Support Assistant job openings:

Remote Email Support Assistant jobs near you
Infographic showing various Remote Email Support Assistant job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Client Support Rep

OUTCOMES OPERATING INC

Orlando, FL • Remote

$15.50 - $20.25/hr

Full-time

Re-posted 9 days ago

Job description

JOB SUMMARY  

The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

Customer Interaction 

  • Respond promptly and professionally to inbound calls and other communication channels. 
  • Provide accurate and relevant information to clients regarding products, programs, and services. 
  • Address client inquiries and concerns with a customer-centric approach. 

Issue Resolution 

  • Identify and troubleshoot client issues, escalating them appropriately when necessary. 
  • Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards. 
  • Offer effective and timely solutions to meet client needs. 

Product Knowledge 

  • Maintain a comprehensive understanding of the company's products, programs, and services. 
  • Stay informed about updates and changes in offerings to assist clients effectively. 

Process Adherence 

  • Adhere to standard processes and procedures in handling client interactions. 
  • Ensure compliance with established protocols for issue resolution. 

Team Collaboration 

  • Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience. 
  • Communicate regularly with team members to share insights and updates. 

Documentation 

  • Accurately record and document client interactions and resolutions. 
  • Keep detailed and organized records for reference and reporting purposes. 

Client Retention 

  • Offer alternative solutions when appropriate with the goal of retaining clients' business. 
  • Analyze client needs and recommend relevant features to enhance their experience. 

Continued Development 

  • Stay current with industry information, changes, and updates to provide informed support. 

Adaptability 

  • Demonstrate flexibility and adaptability in a dynamic and evolving client support environment. 

Ad-hoc Support 

  • Assist with additional support-related tasks and participate in Ad-Hoc projects as needed. 

KNOWLEDGE & REQUIREMENTS

  • Experience in a technical call center environment preferred. 
  • Certified Pharmacy Technician preferred. 
  • Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively. 
  • Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems. 
  • Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure. 

EDUCATION & EXPERIENCE REQUIREMENT 

  • Minimum years of work experience: 2 years  
  • Experience working with healthcare professionals in a fast-paced clinical setting preferred 
  • Minimum level of education or education/experience: High School Diploma 
  • A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor’s degree in a 
    related field from an approved and accredited college or university. 

PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Frequent sitting in stationary position at a desk 
  • Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs 
  • Occasional twisting of body 
  • Occasional reaching by extending hands and arms in any direction 
  • Occasional lifting, pulling, or pushing 
  • Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs. 
  • This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain. 

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