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Remote Email Customer Support Jobs in Jackson, MS

Talkiatry

Remote Therapist - Mississippi

Jackson, MS · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

Promoted2

Remote Insurance Agent

Jackson, MS · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

micro1 AI

Senior Counsel - Remote

Jackson, MS · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Experian

Product Marketing Manager - Remote

Madison, MS · On-site +1

$125K/yr

... help bring customer-centered narratives to market. * You have experience supporting product ... Recruitment communications will only be sent from an @experian.com email address. Experian will ...

Experian

Product Marketing Manager - Remote

Madison, MS · On-site +1

$125K/yr

... help bring customer-centered narratives to market. * You have experience supporting product ... Recruitment communications will only be sent from an @experian.com email address. Experian will ...

micro1 AI

Senior Legal Consultant - Remote

Jackson, MS · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Liberty National Insurance

Be Seen First

Remote Insurance Sales Agent

Ridgeland, MS · Remote

$10K - $100K/yr

This position focuses on health, life, and accident insurance products while using internal CRM ... Flexible scheduling and growth opportunities are offered to support career development.

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All JobsEmail Customer Support JobsRemote Email Customer Support JobsRemote Email Customer Support Jobs in Jackson, MS

Remote Email Customer Support information

See Jackson, MS salary details

$9

$20

$49

How much do remote email customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote email customer support in Jackson, MS is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Remote Email Customer Support vs Remote Live Chat Customer Support?

AspectRemote Email Customer SupportRemote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsBasic customer service skills, communication skills
Work EnvironmentResponding to customer emails asynchronouslyEngaging with customers via real-time chat
Employer & Industry UsageRetail, tech, service industriesRetail, tech, service industries
Search & Comparison IntentOften compared for remote customer support rolesOften compared for real-time support roles

Remote Email Customer Support involves handling customer inquiries through email, allowing for asynchronous communication. Remote Live Chat Customer Support provides real-time assistance via chat. Both roles require strong communication skills and are common in similar industries, but differ mainly in interaction speed and format.

What are some common challenges faced by remote email customer support, and how can they be overcome?

Remote email customer support representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without face-to-face interaction, and adhering to response time expectations. To overcome these, it's important to develop strong written communication skills, utilize templates effectively while personalizing responses, and stay organized with ticketing systems. Regular virtual check-ins with the team and ongoing training can also help address issues promptly and foster a supportive remote work environment.

What is a remote email customer support?

Remote Email Customer Support jobs involve assisting customers by responding to their inquiries, resolving issues, and providing information via email from a remote location. These roles require strong written communication skills, patience, and the ability to troubleshoot problems efficiently. Employees often work from home or another off-site location, using digital tools to access customer information and collaborate with team members. The role typically includes handling a high volume of emails, documenting interactions, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote email customer support?

To excel as a Remote Email Customer Support representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and email platforms like Zendesk or Freshdesk is typically required. Patience, problem-solving skills, and a customer-centric attitude help you stand out in this role. These skills ensure accurate, timely, and empathetic support, leading to customer satisfaction and brand loyalty in a remote environment.
What are the most commonly searched types of Email Customer Support jobs in Jackson, MS? The most popular types of Email Customer Support jobs in Jackson, MS are:
What are popular job titles related to Remote Email Customer Support jobs in Jackson, MS? For Remote Email Customer Support jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Email Customer Support jobs in Jackson, MS look for? The top searched job categories for Remote Email Customer Support jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Email Customer Support jobs? Cities near Jackson, MS with the most Remote Email Customer Support job openings:
Remote Email Customer Support jobs near you
Infographic showing various Remote Email Customer Support job openings in Jackson, MS as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,999 per year, or $20.2 per hour.

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

Jason Templeton - State Farm Agency

Jackson, MS • Remote

$35K - $100K/yr

Full-time

Posted 10 days ago

Job description

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

Jason Templeton - State Farm Agency
Remote | Applicants must reside in Alabama, Mississippi, Tennessee, North Carolina, South Carolina, Kentucky, or Georgia

Compensation: $35,000 - $100,000+ (Base Salary + Uncapped Commission)

Are you an experienced State Farm sales professional ready to work remotely?

Jason Templeton's growing State Farm agency is looking for a licensed, experienced State Farm Insurance Sales Representative who knows how to build relationships, uncover customer needs, and close business. This is not an entry-level position.

If you've previously worked for a State Farm agent, hold active Property & Casualty and Life & Health licenses, and thrive in a commission-driven sales environment, we'd love to talk with you.

Our agency has over 50 years of combined State Farm team experience and is built around providing outstanding customer service while helping customers protect what matters most. We are committed to building long-term relationships with our customers and supporting our team members' success.

What You'll Do
  • Build and manage relationships with new and existing customers
  • Conduct needs-based insurance reviews
  • Quote and sell Auto, Home, Life, Health, Business, and other State Farm insurance products
  • Generate referrals and follow up on leads
  • Cross-sell and identify additional coverage opportunities
  • Deliver exceptional customer service throughout the sales process
  • Consistently meet or exceed sales goals
What We're Looking For

Required Qualifications

  • Active Property & Casualty License
  • Active Life & Health License
  • Previous State Farm agency experience is required
  • Proven insurance sales success
  • Excellent communication and closing skills
  • Self-motivated and able to work independently in a remote environment
  • Strong organizational and follow-up skills
  • Reliable high-speed internet and dedicated home office workspace

Applicants without previous State Farm agency experience will not be considered.

Compensation & Benefits
  • Base salary plus uncapped commission
  • Expected earnings: $35,000-$100,000+ annually
  • Paid Time Off (PTO)
  • Healthcare reimbursement
  • Retirement plan with employer match
  • Remote work opportunity
  • Established agency with strong support
  • Opportunity for long-term career growth
Work Location

This is a fully remote position, but applicants must currently reside in one of the following states:

  • Alabama
  • Mississippi
  • Tennessee
  • North Carolina
  • South Carolina
  • Kentucky
  • Georgia
Why Join Jason Templeton State Farm?

Jason Templeton's agency has earned a reputation for exceptional customer service and helping customers protect what matters most. The team focuses on building lasting customer relationships while providing insurance solutions tailored to each individual's needs. The agency offers virtual appointments, serves customers across Georgia and Alabama, and values professionals who are driven, customer-focused, and committed to excellence.

Apply Today

If you're a licensed State Farm professional looking for a remote opportunity with uncapped earning potential, we'd love to hear from you.