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Remote Email Chat Support Jobs in York, ME (NOW HIRING)

Workiva

Spring 2027 Intern - Sales Analyst

Rochester, NH · On-site +1

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Sales Analyst

Biddeford, ME · On-site +1

$21/hr

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

InsCipher

Tax Associate

Rochester, NH · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Biddeford, ME · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

Workiva

Spring 2027 Intern - Partnerships

Rochester, NH · On-site +1

$21/hr

The Partnerships Intern supports the Strategic Partnerships team by assisting with data tracking ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Partnerships

Biddeford, ME · On-site +1

$21/hr

The Partnerships Intern supports the Strategic Partnerships team by assisting with data tracking ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

ABB

Commercial Strategy Intern - Spring 2027

Biddeford, ME · Remote

$20 - $34/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... The work model for the role is Remote based out of Florida, USA. This role is contributing to the ...

ABB

Commercial Strategy Intern - Spring 2027

Rochester, NH · Remote

$20 - $34/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... The work model for the role is Remote based out of Florida, USA. This role is contributing to the ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in York, ME

Remote Email Chat Support information

See York, ME salary details

$14

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$44

How much do remote email chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote email chat support in York, ME is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.93 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in York, ME?

For Remote Email Chat Support jobs in York, ME, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in York, ME look for?

The top searched job categories for Remote Email Chat Support jobs in York, ME are:

What cities near York, ME are hiring for Remote Email Chat Support jobs?

Cities near York, ME with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in York, ME as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,395 per year, or $25.7 per hour.

Senior SOC Analyst - 2nd Shift Weekends

World Wide Technology

Biddeford, ME • Remote

$62.50 - $64.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description

Qualifications

  • Minimum of 3–5 years of experience in an operational security program.
  • Bachelor’s in computer science, information security, or equivalent experience/certifications.
  • The ability to balance security principles with business realities as part of a risk-managed program.
  • Hands‑on experience performing responsibilities aligned to incident response, security operations, and security initiatives.
  • Background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence.
  • Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday – Sunday OR Saturday – Wednesday, from 4:00 PM to 1:00 AM CT.
  • Applicants must be authorized to work in the United States without sponsorship. We are unable to provide sponsorship now or in the future for this position.

Success Looks Like

  • Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection logic.
  • Closing detection gaps with ATT&CK aligned analytics and proactive threat hunts.
  • Driving operational improvements by resolving inefficiencies and enabling the SOC to execute with greater speed, consistency, and confidence.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $130,000 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.

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