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Remote Email Chat Support Jobs in Racine, WI (NOW HIRING)

... support to them and the specification and commercial marketplace. * Manage the lifecycle of ... email, chat and phone Compensation Range: $100,000 - $111,000 #LI-Remote

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Psychiatrist (Remote)

Kenosha, WI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Psychiatrist (Remote)

Kenosha, WI · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

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Remote Email Chat Support information

See Racine, WI salary details

$13

$24

$41

How much do remote email chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote email chat support in Racine, WI is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Racine, WI? The most popular types of Email Chat Support jobs in Racine, WI are:
What are popular job titles related to Remote Email Chat Support jobs in Racine, WI? For Remote Email Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What cities near Racine, WI are hiring for Remote Email Chat Support jobs? Cities near Racine, WI with the most Remote Email Chat Support job openings:
Infographic showing various Remote Email Chat Support job openings in Racine, WI as of July 2026, with employment types broken down into 2% Locum Tenens, 57% Full Time, 7% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $50,803 per year, or $24.4 per hour.
Regional Specification Manager

Regional Specification Manager

circa

Milwaukee, WI • Remote

$100K - $111K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. This position plays a pivotal role in driving brand growth, increasing specification adoption, and expanding market share within the assigned region. This role is responsible for cultivating relationships with key specifiers, including lighting designers, architects, designers, and engineers.

Visual Comfort Offers:

  • Work-Life Balance: Monday – Friday, 8:00am – 5:00pm with 80% travel required
  • Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
  • Paid Time Off: Generous vacation accrual and paid time off policies.
  • Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
  • Compensation: Competitive compensation plan
  • Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

  • Build and maintain strong relationships with specifiers, including lighting designers, architects, and engineers to expand brand presence and achieve regional sales goals.
  • Identify and secure new business opportunities within the specification and design community.
  • Working closely with our Specification Sales Representatives, serve as a trusted consultant, offering product knowledge, design insight, and sales support to them and the specification and commercial marketplace.
  • Manage the lifecycle of regional sales programs and specification projects.
  • Partner with reps to execute regional marketing initiatives and promotional events.
  • Contribute to regional trade shows, and execute weekly training sessions, and client presentations.
  • Serves as a resource to assist in securing information requested from sales team and communication with local sales teams.
  • Manage Generate, on a regular basis, effective ideas for trade shows, promotional items and incentives.
  • Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
  • Exhibits and adheres to the established Visual Comfort Company Values.
  • Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule.  While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.

What you will bring:

  • 5 - 8 years’ previous experience in sales, Inside sales or related field.
  • Bachelor degree (BS/BA)
  • Strong aptitude for and proficiency navigating ERP and Sales Systems.
  • Experience in the lighting industry, specifically the commercial marketplace and/or architectural lighting is required.. Other experience in interior design, home building products, and/or luxury home furnishings is a plus.
  • Exceptional organizational and time management skills, with a strong attention to detail
  • Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
  • Demonstrate exceptional communication across all contact channels, including email, chat and phone

Compensation Range: $100,000 - $111,000

#LI-Remote