ZipRecruiter

Log In

2

Remote Email Chat Support Jobs in Walworth, WI (NOW HIRING)

Coolframes

Marketing Internship

Richmond, IL · Remote

Remote 1099 Independent Contractor Optional Work Location: Contractors are welcome to work from our ... • Support Klaviyo email and SMS marketing efforts, including campaign ideas, audience ...

New

Staples, Inc.

B2B Sales Representative

Benet Lake, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Collaborative team environment with ongoing coaching and support * Opportunity to make a direct ...

Staples, Inc.

Customer Service Representative

Powers Lake, WI · On-site +1

$16 - $22/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Collaborative team environment with ongoing coaching and support * Opportunity to make a direct ...

Staples, Inc.

Inside Sales Manager

Honey Creek, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Collaborative team environment with ongoing coaching and support * Opportunity to make a direct ...

Staples, Inc.

B2B Sales Representative

Honey Creek, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Collaborative team environment with ongoing coaching and support * Opportunity to make a direct ...

Staples, Inc.

B2B Sales Representative

Bristol, WI · On-site +1

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Collaborative team environment with ongoing coaching and support * Opportunity to make a direct ...

next page

Showing results 1-20

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Walworth, WI

Remote Email Chat Support information

See Walworth, WI salary details

$13

$24

$41

How much do remote email chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote email chat support in Walworth, WI is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.39 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Walworth, WI?

For Remote Email Chat Support jobs in Walworth, WI, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Walworth, WI look for?

The top searched job categories for Remote Email Chat Support jobs in Walworth, WI are:

What cities near Walworth, WI are hiring for Remote Email Chat Support jobs?

Cities near Walworth, WI with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you

Junior IT Consultant / IT Helpdesk Support

Vicinitech, Inc

Antioch, IL • Remote

Full-time

Re-posted 2 days ago

Job description

Company Description

An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.  

Qualifications

Individual Expectations:

         Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.

         Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email.  Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.

         Must have desire to learn new skills for growth potential within the firm.

         Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.  After hours/remote work requires high-speed internet.

Technical Skills Qualifications:

         Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.

         A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Additional Information

Minimum Education Required: Full or partial certifications in a technical, computer related field.

Years of Experience Required: Must have 3-5 years of current PC and general IT.   Small business consulting experience highly favored.

Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas.  Must have reliable transportation and live within 50 miles from corporate office. 

Salary/Hours: Competitive compensation with benefits.  After-hours and weekend project/helpdesk work as needed.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.

Apply