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Remote Email Chat Support Jobs in Milton, WI (NOW HIRING)

Demco, Inc.

Inside Sales Representative

Madison, WI · On-site +1

$20 - $21/hr

Onsite in Madison, WI, remote, or hybrid work arrangements available * High-volume phone and email ... support your health, financial well-being, and work-life balance. If you're organized, customer ...

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

Talkiatry

Psychiatrist - Part Time/Full Time

Beloit, WI · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist - Part Time/Full Time

Madison, WI · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

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Showing results 21-40

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Milton, WI

Remote Email Chat Support information

See Milton, WI salary details

$13

$24

$42

How much do remote email chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote email chat support in Milton, WI is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.12 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What cities near Milton, WI are hiring for Remote Email Chat Support jobs?

Cities near Milton, WI with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you

Financial Education Coordinator (Remote)

NFP Corp

Madison, WI • On-site, Remote

$45K - $50K/yr

Full-time

Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Supports the delivery and coordination of retirement plan education programs for plan participants.

  • Schedules meetings, prepares participant materials, and manages communication related to financial wellness initiatives.

  • Produces promotional materials and handles relationship management activities with clients.

Job description

Posting Description
Who We Are:
Wealthspire Advisors, founded in 1995, is a New York City-based, independent registered investment Advisory firm with more than 380 employees serving clients from 20+ offices. With a strong commitment to a fiduciary business model, the firm believes in connecting all aspects of a client's financial life to deliver thoughtful, collaborative strategies that focus on what is most important to each client. Wealthspire Advisors acts as a wealth manager, investment Advisor, consultant, and constant partner in helping clients achieve their aspirations. For more information on Wealthspire Advisors, please visit www.wealthspire.com.
****Candidate selected will follow EST time hours***
Summary of the Role: The Financial Education Coordinator is responsible for supporting the delivery and coordination of retirement plan education programs for plan participants. This role partners closely with advisors, internal teams, and plan sponsors to coordinate educational meetings, prepare participant materials, and ensure clear, accurate communication of plan benefits and retirement concepts. The coordinator plays a key role in promoting participant engagement, improving understanding of 401(k) plans, and supporting overall financial wellness initiatives through effective education and operational support.
Essential Duties and Responsibilities:
  • Handles all support functions for the client's financial well-being initiative. This includes ordering employee incentive items as needed, accurately recording costs, and supervising information. This also includes servicing general email and voicemail boxes on an ongoing basis and completing all tasks related to incoming calls and emails
  • Manages meeting input and availability in the RPAG system
  • Schedules ad hoc meetings for employee with their assigned Financial Professional as needed. This includes supervising receipt of meeting summaries and accurately inputting data into client records
  • Supports the team of Financial Professionals to provide an ongoing calendar of events and all vital information for scheduled appointments
  • Produces promotional materials for scheduled events. This will include email campaigns, flyers, and other materials as needed by clients
  • Handles relationship management activities with new and/or existing clients. This includes coordinating and conducting implementation calls, bi-weekly status calls, and ongoing oversight of each client's financial wellness program
Knowledge, Skills, and/or Abilities:
  • Business Sense - Knowledge, insight, and understanding of business ideas, tools, and processes needed to make sound decisions for the company. Ability to apply this knowledge accurately in various situations.
  • Client Relationship Management - Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements
  • Customer Experience Management - Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point
  • Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions
  • Effective Communications - Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs. Ability to read and understand details, directions, and tasks resulting from written communication from colleagues
  • Bilingual - Spanish is a big plus
  • Financial background preferred
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, and more. The base salary range for this position is $45,000 to $50,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Wealthspire is an inclusive Equal Employment Opportunity employer.
Wealthspire is an inclusive Equal Employment Opportunity employer.
#Wealthspire

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