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Remote Email Chat Support Jobs in Irmo, SC (NOW HIRING)

ADE - SC

Cayce, SC · Remote

$26 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the Field Manager in planning and hosting recruitment events such as lunch and learns and ... Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Showing results 21-25

Remote Email Chat Support information

See Irmo, SC salary details

$11

$21

$36

How much do remote email chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote email chat support in Irmo, SC is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.17 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Irmo, SC look for?

The top searched job categories for Remote Email Chat Support jobs in Irmo, SC are:

What cities near Irmo, SC are hiring for Remote Email Chat Support jobs?

Cities near Irmo, SC with the most Remote Email Chat Support job openings:

Mental Health Therapist - South Carolina (Part-Time)

Two Chairs

Columbia, SC • Remote

$58.50/hr

Part-time

Retirement

Posted 24 days ago


Job description

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare.

One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role.

Why Choose Two Chairs?

  • Compensation: Earn a clinical rate $58.50/hour (including mandatory training) and an administrative rate (including no shows/late cancellations) of $17.50/hour as a South Carolina resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85.
  • Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. EST, Monday through Friday.
  • Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, and wellness events to support your growth.
  • Additional W-2 advantages you won't find with 1099 contract work:
    • No tax headaches - We handle withholdings and filings, so you don't have to
    • Earn paid sick time - Accrue up to 80 hours per year
    • Merit-based raises - Be recognized and rewarded for your contributions
    • Retirement benefits - Access an employer-sponsored 401(k) plan 
    • Malpractice insurance provided - Full coverage at no cost to you

About the Role

  • Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI.
  • Maintain a caseload of 7-20 attended ongoing therapy sessions per week
  • Use data to drive effective treatment and adjust your approach based on client progress
  • Collaborate with other mental health providers as needed and refer clients when appropriate
  • Maintain progress notes and documentation in compliance with HIPAA and state regulations

Requirements

  • License: Active license and in good standing as a LISW-CP, LMFT, LPC, or Psychologist (PhD or PsyD) in South Carolina
  • Cross-licensure: Willing and motivated to become licensed in other states. We will cover the cost. 
  • Caseload: Available for 8-24 hours per week, with 85% of time in client sessions. Sessions will include ongoing therapy appointments and assessments for new clients.
  • Experience: 2+ years of clinical experience with adults (18+), at least six months of teletherapy experience, and proficient with clinical assessments (e.g., PHQ-9) for tracking client progress
  • Tech: At least six months of teletherapy experience and experience with electronic health record (EHR) systems
  • Schedule: Select 7-10 session hours between 8am and 9pm PST, Monday through Friday. Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support. 
  • Documentation: All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. Option to use an AI-assist tool. 

What to Expect: Our Interview Process 

  • Application Review: We'll promptly review your application to ensure you meet the minimum qualifications 
  • Recruiter Interview: 45-minute phone interview  with one of our Clinical Recruiters
  • Clinical Interview: 45-minute video interview with one of our Clinical Managers 
  • Offer: If all goes well, you'll receive an offer to join our team! 
  • Expected Interview Timeline: The entire process typically takes 2 weeks

Important Notes

  • If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you.
  • Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html

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