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Remote Spanish Customer Service Jobs in Irmo, SC

Liveops

Remote Customer Service Agent

Lexington, SC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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How much do remote spanish customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote spanish customer service in Irmo, SC is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.07 per hour, depending on experience, location, and employer.

What is a remote Spanish customer service?

A Remote Spanish Customer Service job involves assisting customers in Spanish via phone, email, or chat from a remote location. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service information. Strong Spanish language skills, communication abilities, and problem-solving skills are essential. Many companies require experience in customer support, but some offer training. This role allows flexibility to work from home while helping Spanish-speaking customers.

What are the key skills and qualifications needed to thrive in remote Spanish customer service?

To thrive as a Remote Spanish Customer Service professional, fluency in Spanish and English, excellent communication abilities, and experience in customer support are essential. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote communication platforms is commonly required. Strong problem-solving skills, empathy, and adaptability help set professionals apart in handling diverse customer inquiries. These competencies ensure efficient, customer-focused service delivery and successful resolution of client issues in a remote environment.

What challenges might I face working in remote Spanish customer service and how can I overcome them?

Working in Remote Spanish Customer Service often means handling a wide variety of customer issues across different time zones, sometimes without immediate in-person support from teammates. A key challenge can be maintaining clear communication and promptly resolving concerns despite these constraints. Staying organized, leveraging available training resources, and proactively reaching out to supervisors or colleagues via chat or video calls can help address these challenges. Building strong remote collaboration skills also ensures you remain connected with your team and deliver excellent service to Spanish-speaking customers.

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Customer Service Representative I (Remote Columbia, SC)

First Citizens Bank

Columbia, SC • On-site, Remote

$14.75 - $20/hr

Full-time

Re-posted 9 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 176 rated banks

Job description

Overview
This is a remote role that may only be hired in the following locations: SC
We are looking for candidates who live within 50 miles of our location: 1314 Park Street, Columbia, SC 29201
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available
Responsibilities & Qualifications
Duties & Responsibilities:
* Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
* Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
* Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
* Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.
Qualifications:
Minimum Required Education and Experience: High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor's degree
* Financial Services experience
* Bilingual (Spanish)
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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