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Remote Email Chat Support Jobs in Greer, SC (NOW HIRING)

Senior Project Engineer

Greenville, SC · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

Lead and support engineering design activities for new and existing utility, industrial, and ... email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote ...

Group Account Manager

Greenville, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

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Remote Email Chat Support information

See Greer, SC salary details

$13

$25

$42

How much do remote email chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote email chat support in Greer, SC is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Greer, SC?

For Remote Email Chat Support jobs in Greer, SC, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Greer, SC look for?

The top searched job categories for Remote Email Chat Support jobs in Greer, SC are:

What cities near Greer, SC are hiring for Remote Email Chat Support jobs?

Cities near Greer, SC with the most Remote Email Chat Support job openings:

Infographic showing various Remote Email Chat Support job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,093 per year, or $25 per hour.

Senior Project Engineer

ABB

Greenville, SC • Remote

$101K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago


ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

214th of 499 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Senior Engineering Manager

__

In this role, you will act as a design authority for an engineering discipline with medium complexity. You will complete assignments on multiple projects of moderate size or portions of major projects in a cost-effective manner and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards.

The work model for this role is: Remote {#LI-Remote}

This role is contributing to the Electrification division in the United States.

You will be mainly accountable for:

  • Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power automation systems.

  • Be a support function for Field service engineer during project commissioning.

  • Configure, test, and troubleshoot PLC/HMI, Relays and other control systems

  • Conduct & Support site acceptance tests (SAT), factory witness tests (FWT), and FAT support with customers to ensure compliance with project specifications.


Our team dynamics
You will join a talented and high performing team, where you will be able to thrive.

Qualifications

  • Bachelor's degree in electrical engineering, Automation, or related field (or equivalent work experience).

  • 7-10+ years of experience in field service engineering, with a focus on datacenter power systems, paralleling switchgear, and automation/PLC systems.

  • Strong knowledge of power distribution systems, protection & control, and critical power applications.

  • Proven hands-on experience with commissioning and troubleshooting PLC/HMI, Relays, and control systems.

  • Familiarity with UL standards (UL1558, UL508A) and power system testing practices.

  • Excellent problem-solving, analytical, and communication skills.

  • Ability to lead and mentor junior engineers in high-pressure situations.

  • Comfortable with up to 50% travel (domestic and international).

Preferred Skills

  • Experience with SCADA integration in data centers and power systems.

  • Familiarity with IEC 61850, Modbus, DNP3 communication protocols.

  • Hands-on knowledge of generator controls and protection relays.

  • Experience in customer-facing roles with strong presentation and negotiation skills.

More about us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to www.myBenefitsABB.comand click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US