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Remote Email Chat Support Jobs in Florida (NOW HIRING)

AA2IT

Research Analyst

Fort Myers, FL · Remote

$20/hr

Title - Client Support Specialist Location - Fully Remote with preference for candidates located ... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to ...

AA2IT

Research Analyst

Fort Myers, FL · Remote

$20/hr

Title - Client Support Specialist Location - Fully Remote with preference for candidates located ... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to ...

AA2IT

Research Analyst

Fort Myers, FL · Remote

$20/hr

Title - Client Support Specialist Location - Fully Remote with preference for candidates located ... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to ...

AA2IT

Research Analyst

Fort Myers, FL · Remote

$20/hr

Title - Client Support Specialist Location - Fully Remote with preference for candidates located ... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to ...

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

In this role, you will be responsible for providing excellent customer service through phone, email, and chat support. As a CSR, you will: * Respond to customer inquiries and resolve issues promptly

Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ... Remote -- Full-time or Part-time Benefits: * Flexible schedule opportunities * Work from home

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

This is a remote, full-time role requiring a blend of customer service and technical troubleshooting skills. Day-to-day responsibilities include supporting users via phone, email, and chat; remotely ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Florida

Remote Email Chat Support information

See Florida salary details

$10

$19

$33

How much do remote email chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote email chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Florida? The most popular types of Email Chat Support jobs in Florida are:
What are popular job titles related to Remote Email Chat Support jobs in Florida? For Remote Email Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Florida look for? The top searched job categories for Remote Email Chat Support jobs in Florida are:
What cities in Florida are hiring for Remote Email Chat Support jobs? Cities in Florida with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 4% Part Time, 8% Contract, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Research Analyst

AA2IT

Fort Myers, FL • Remote

$20/hr

Full-time

Re-posted 3 days ago

Job description

Title - Client Support Specialist Location - Fully Remote with preference for candidates located near Irving, TX, Fort Myers, FL, or Stamford, CT Hours - 8:00 AM to 5 PM EST (must be able to work these hours Monday through Friday) Duration - 6 months with possible extension Pay Rate - $20/hr Job Summary - The primary responsibility of the role is to support the Research Engagement Services team with the timely processing of internal and external email volume. We are looking for someone with a technology background who can quickly asses incoming client issues via email, chat, or tickets and help resolve the issue or direct the client to the proper contact to resolve the issue. There is no phone support for this position, just email, Teams, etc. Responsibilities
  • Monitoring assigned email boxes and promptly processing emails into the CRM database during working hours.
  • Creating Service Requests (SRs) in CRM system against daily requests received (within 1 hour of submission).
  • Timely completion of back-credit requests in the CRM system within 24 hours of receipt, when needed.
  • Logging an average of 350 emails daily.
  • Keep the volume of assigned email boxes below 15 unread emails.
  • Actively monitoring the queue path and promptly routing requests during shifts.
  • Acting swiftly when a received email requires action whether it's taking the action or contacting a RES specialist to action.
  • Provide training and shadowing for new associates in this role.
Qualifications
  • Proficient in English language
  • Must have 3-5 years of relevant experience
  • Strong verbal and written communication
  • Prior work experience in backend / business operations
  • Experience working across multiple time zones preferred
  • Ability to work with cross functional teams
  • Ability to use problem solving skills to highlight urgent issues, when needed

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