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Remote Email Chat Support Jobs in Florida (NOW HIRING)

Paradigm

Customer Support Specialist - LollyLaw

Miami, FL · Remote

$17.25 - $23.25/hr

Support existing customers via chat, email, and phone * Diagnose and troubleshoot client issues ... Remote working flexibility * Company culture that encourages work / life balance * 100% paid PPO ...

Volaris Group

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

Provide customer support via phone, email, and chat for ACT Innovations software platforms ... Ability to work independently in a remote environment * Reliable high-speed internet connection and ...

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

Provide customer support via phone, email, and chat for ACT Innovations software platforms ... Ability to work independently in a remote environment * Reliable high-speed internet connection and ...

ForgeFit

Remote Customer Service Specialist

Miami, FL · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Lakeland, FL · On-site +1

$15.75 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Orlando, FL · On-site +1

$15.75 - $21/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Tampa, FL · On-site +1

$16 - $21.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Jacksonville, FL · On-site +1

$15.75 - $20.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Florida

Remote Email Chat Support information

See Florida salary details

$10

$19

$33

How much do remote email chat support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote email chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Florida? The most popular types of Email Chat Support jobs in Florida are:
What are popular job titles related to Remote Email Chat Support jobs in Florida? For Remote Email Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Florida look for? The top searched job categories for Remote Email Chat Support jobs in Florida are:
What cities in Florida are hiring for Remote Email Chat Support jobs? Cities in Florida with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Florida as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.
Email Marketing Manager - Klaviyo - Remote

Email Marketing Manager - Klaviyo - Remote

Nivel

Jacksonville, FL • On-site, Remote

Full-time

Re-posted yesterday

Job description

What You'll Be Responsible For
  • Own our email and SMS program from top to bottom using Klaviyo or related tools - including strategy, execution, reporting, and optimization.
  • Build and manage automated flows that align with the customer journey - from welcome sequences to win-backs to post-purchase follow-ups.
  • Develop advanced segmentation strategies based on seasonality, geography, and lifestyle cohorts, ensuring the right message hits the right audience at the right time.
  • Collaborate with creative and brand teams to provide direction on email layout, graphics, and content (you don't need to be a designer, but it would help).
  • Launch growth campaigns that support product drops, promotions, and key brand moments.
  • Analyze performance and provide clear reporting on email KPIs - open rates, click-through rates, conversion, LTV, and more.
  • Continue to A/B test and iterate subject lines, copy, design, and send times to improve performance.

What We're Looking For
  • 3-6 years of hands-on experience with Klaviyo - you're the person others go to with questions.
  • Proven track record building high-performing automated flows and campaigns.
  • Experience segmenting lists with data-backed logic - especially using behavioral, seasonal, and demographic data.
  • Base-level design knowledge (e.g., you know how to brief design needs and tweak in Photoshop/Figma when necessary).
  • Strategic thinking paired with a get-it-done attitude.
  • Analytical mindset - you can make decisions based on data without getting lost in it.
  • A strong understanding of email as a growth lever, not just a box to check.

Why Join Us:
  • Competitive salary and benefits.
  • Opportunity to work in a dynamic, fast-moving, collaborative environment.
  • Access to professional development and growth opportunities.
  • Ability to pave your future

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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