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Remote Email Chat Support Jobs in Colorado (NOW HIRING)

H&R Block

Block Advisor Tax Advisor - Remote

Littleton, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Westminster, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Broomfield, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Boulder, CO · On-site +1

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Parker, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Aurora, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Lone Tree, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Longmont, CO · On-site +1

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

H&R Block

Block Advisor Tax Advisor - Remote

Evergreen, CO · On-site +1

$11 - $80/hr

... chat, email) * Generate business growth, increase client retention, and offer additional products ... Tax planning and audit support experience * Sales and/or marketing experience Why work for us At H ...

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

Provide expert assistance via live chat, email, and phone. Inbound phone support will account for ... Remote Work Requirements * A quiet, dedicated, and professional home workspace. * High-Speed ...

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All JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Colorado

Remote Email Chat Support information

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Colorado? The most popular types of Email Chat Support jobs in Colorado are:
What are popular job titles related to Remote Email Chat Support jobs in Colorado? For Remote Email Chat Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Colorado look for? The top searched job categories for Remote Email Chat Support jobs in Colorado are:
What cities in Colorado are hiring for Remote Email Chat Support jobs? Cities in Colorado with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Colorado as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.
Block Advisor Tax Advisor - Remote

Block Advisor Tax Advisor - Remote

H&R Block

Littleton, CO • On-site, Remote

$11 - $80/hr

Full-time

Retirement

Posted 21 days ago

Job description

Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
What you'll bring to the team...
  • Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
  • Generate business growth, increase client retention, and offer additional products and services
  • Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
  • Grow your tax expertise

Your Expertise
  • Experience completing individual tax returns
  • Experience working in a fast-paced environment
  • Access to high speed, reliable internet
  • Experience and skilled in technology (specifically MS Teams and Outlook)
  • Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
  • Experience utilizing effective customer service techniques
  • Analytical and problem-solving skills
  • Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent
  • High school diploma / equivalent or higher
  • Must complete continuing education requirement and meet all other IRS and applicable state requirements
  • Availability to work a minimum of 20 hours a week during peak tax season
  • Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)

It would be even better if you also had...
  • CPA or Enrolled Agent certification
  • Experience completing complex tax returns
  • 5+ years of experience in accounting, finance, bookkeeping or tax
  • Experience conducting virtual tax interviews that create confidence in clients
  • Tax planning and audit support experience
  • Sales and/or marketing experience

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $80.00/Hr.
Sponsored Job
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