Remote Ea Customer Support Jobs in Springfield, IL

Date Posted:

2026-05-27

Country:

United States of America

Location:

US-IL-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our RTX PST (Process & System Transformation) Team as a Product Owner & Data Engineering Lead for Supply Chain & Manufacturing.

What You Will Do

Technical Product Leadership

• Design domain-aware data products aligned to the business process hierarchy (items/BOMs, routings, work orders, inventory movements, quality events, logistics flows).

• Lead data engineering and integrations across ERP, MES, PLM with robust ELT, data quality, lineage, and governance.

• Develop analytics solutions including inventory optimization, backlog health, margin insights, scrap reduction, and various products.

• Advance capabilities from data modeling, reports and dashboards to GenBI while ensuring security and compliance.

Product Management & Delivery

• Develop and communicate product roadmaps from reporting to AI-driven analytics.

• Own the product backlog, driving sprint planning, prioritization, and iterative delivery.

• Act as liaison between supply-chain/manufacturing stakeholders and technical teams.

Qualifications You Must Have

• Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience or in absence of a degree, 16 years of relevant experience.

• 15+ years of experience in product /data ownership in supply chain, manufacturing or operations and SAP ERP, S/4 HANA, BW, and ERP implementation.

• 10+ years of experience with query tuning handling extremely large data sets.

• 5+ years of experience designing / building integrations for real-time data flow and securing export control data.

• Hands-on delivery across inventory, backlog, margins, and other manufacturing domains.

• Experience with manufacturing and supply chain data including BOMs, routings, work orders, inventory transactions, quality records, and logistics events.

Qualifications We Prefer

• Experience with MES, ERP, and planning tools.

• Familiarity with SCOR model.

• Experience implementing row level and column level security.

• Experience in agile methodologies, backlog ownership, and spring planning.

• Experience with Snowflake/Databricks data engineering.

• Knowledge of Visualization platforms such as SAC and Power BI.

• Knowledge of AI, advanced analytics, and security / compliance requirements.

Role Type: Remote

This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed.

What We Offer: 

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance   

• Three weeks of vacation for newly hired employees   

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option   

• Tuition reimbursement program  

• Student Loan Repayment Program   

• Life insurance and disability coverage   

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection  

• Birth, adoption, parental leave benefits  

• Ovia Health, fertility, and family planning   

• Adoption Assistance            

• Autism Benefit   

• Employee Assistance Plan, including up to 10 free counseling sessions   

• Healthy You Incentives, wellness rewards program  

• Doctor on Demand, virtual doctor visits   

• Bright Horizons, child and elder care services  

• Teladoc Medical Experts, second opinion program   

• And more!   

Learn More & Apply Now!

#LI-ECRTX  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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