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Remote Document Indexing Jobs in Virginia (NOW HIRING)

Remote Start Date Is: June Duration: Perm Compensation Range: $140-160k Benefits: Eligible for ... Background in records management, indexing files, and public/land search systems * Experience ...

Maintain automated systems for managing inquiries, tracking requests, and documenting responses ... Manage metadata, indexing, and digital asset organization. * Ensure continued functionality and ...

Maintain automated systems for managing inquiries, tracking requests, and documenting responses ... Manage metadata, indexing, and digital asset organization. * Ensure continued functionality and ...

Maintain automated systems for managing inquiries, tracking requests, and documenting responses ... Manage metadata, indexing, and digital asset organization. * Ensure continued functionality and ...

Remote Required Skills * Understanding of database technologies such as: Oracle and preferably ... Knowledge of database design, query optimization, index management, integrity checks * Familiarity ...

... in a fully remote / work from home role. You will be supporting a fast moving enterprise ... Prepares and maintains SDLC application documentation as needed. * This role requires the selected ...

Maintain automated systems for managing inquiries, tracking requests, and documenting responses ... Manage metadata, indexing, and digital asset organization. * Ensure continued functionality and ...

Maintain automated systems for managing inquiries, tracking requests, and documenting responses ... Manage metadata, indexing, and digital asset organization. * Ensure continued functionality and ...

This is a fully remote position. Here, your work is more than a job-it's a journey in innovation ... Optimize data access and application performance through caching, indexing, and asynchronous ...

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Remote Document Indexing information

What are some common challenges faced in a remote document indexing role, and how can they be managed?

One of the main challenges in remote document indexing is maintaining focus and accuracy when working independently for extended periods. Distractions at home and the repetitive nature of the tasks can also impact productivity. To manage these challenges, it is helpful to set a structured daily routine, use task management tools, and take regular short breaks. Additionally, staying in regular communication with team members and supervisors helps clarify expectations and resolve any uncertainties quickly.

What is the difference between Remote Document Indexing vs Remote Data Entry?

AspectRemote Document IndexingRemote Data Entry
Primary FocusOrganizing and categorizing documents for easy retrievalInputting data into digital systems
Skills RequiredAttention to detail, document management, basic software knowledgeTyping speed, accuracy, data management
Work EnvironmentHome office, cloud-based document systemsHome office, spreadsheets, databases
Common CertificationsNone typically required, familiarity with document management softwareTyping certifications, data entry skills

Remote Document Indexing involves organizing and categorizing documents for easy access, while Remote Data Entry focuses on inputting data into digital systems. Both roles often require attention to detail and work in similar environments, but they serve different functions within data management processes.

What is remote document indexing?

Remote document indexing is the process of organizing, categorizing, and tagging documents digitally from a remote location. Specialists use software tools to assign metadata, keywords, or classifications to electronic files, making them easier to search and retrieve. This work is commonly performed for businesses with large volumes of documents, such as legal firms, healthcare providers, and financial institutions. Remote document indexers typically work from home and must ensure accuracy, confidentiality, and consistency in their indexing tasks.

What are the key skills and qualifications needed to thrive as a Remote Document Indexing Specialist, and why are they important?

To excel in Remote Document Indexing, strong attention to detail, organizational skills, and familiarity with data entry processes are essential, often supported by a high school diploma or equivalent. Familiarity with document management systems, optical character recognition (OCR) tools, and basic office software is typically required. Excellent time management, self-motivation, and clear communication help individuals excel in remote environments. These skills ensure accurate, efficient document processing and reliable information retrieval, which are critical for business operations.
What are popular job titles related to Remote Document Indexing jobs in Virginia? For Remote Document Indexing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Document Indexing jobs in Virginia look for? The top searched job categories for Remote Document Indexing jobs in Virginia are:
What cities in Virginia are hiring for Remote Document Indexing jobs? Cities in Virginia with the most Remote Document Indexing job openings:
Technical Support Specialist Tier 2 (Remote)

Technical Support Specialist Tier 2 (Remote)

Oxley Enterprises, Inc.

Stafford, VA โ€ข Remote

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Job description

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Location: Remote in any United States jurisdiction not excluded from this job advertisement.

We're looking for a Technical Support Specialist Tier 2 to solve technical issues, diagnose complex software and system problems, and ensure timely resolution of incidents! Apply today to joinamission-driven team supporting critical healthcare technology environments within the Department of Veterans Affairs (VA).

Position Description: The Technical Support Specialist Tier 2 handles escalated technical issues that cannot be resolved by Tier 1 Help Desk Support. The Technical Support Specialist Tier 2 will diagnose complex software and system problems in cloud environments, work directly with customers and internal teams, and ensure timely resolution of incidents.

Minimum/General Experience: 3 years of information technology experience

Minimum Education: High School Diploma

Essential Skills/Qualifications:

  • Strong understanding of web-based software products, systems, and cloud platforms (e.g., Azure, AWS)
  • Strong proficiency in troubleshooting tools, logs, and diagnostic methods
  • Strong experience with operating systems (e.g., Windows, Linux)
  • Strong experience with ticketing systems (e.g., ServiceNow (SNOW), Jira)
  • Familiarity with networking fundamentals (e.g., Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Transmission Control Protocol/Internet Protocol (TCP/IP), Virtual Private Network (VPN), firewalls)
  • Ability to read and interpret system logs or error reports
  • Excellent written and verbal communication skills
  • Strong problem solving and analytical thinking skills
  • Ability to work independently on complex issues
  • Experience with scripting or automation (e.g., PowerShell, Bash, Python) (preferred)
  • Experience with Infrastructure as a Service (IaaS), cloud platforms, or enterprise IT environments (preferred)
  • Experience with Tier 2 or advanced support, technical troubleshooting, clinical and patient data workflows, and regulatory awareness (preferred)
  • Knowledge of VA operations (e.g., VistA, Telehealth and Scheduling) (preferred)
  • Knowledge of Electronic Health Record (EHR)/Electronic Medical Record (EMR) systems (preferred)

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.

  • Assignment Location - Remote
  • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Typing, communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.

Security: Ability to obtain/maintain a Federal Civilian Public Trust

  • U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Federal Civilian Public Trust Consists of a review of up to but not limited to:

  • Covers 10 year period and in some instances lifetime events
  • OPM Security Investigations Index (SII)
  • DOD Defense Central Investigations Index (DCII)
  • National Agency Check (NAC) records
  • FBI name check
  • FBI fingerprint check
  • Credit report check
  • Written inquiries to previous employers and references listed on the application for employment
  • Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
  • Law enforcement check
  • Court records check
  • Education check- Attendance and Degrees

Acceptable Credentials

Tasks/activities include, but are not limited to:

  • Investigates and resolves technical issues escalated from Tier 1 support
  • Performs advanced troubleshooting across software, hardware, cloud networks, and/or C# applications
  • Documents issues, solutions, and root causes in the ticketing system
  • Collaborates with engineering, Tier 3 Support, and/or development teams on unresolved or systemic issues
  • Provides guidance and mentorship to Tier 1 Support agents
  • Identifies recurring problems and recommends process or product improvements
  • Assists with system updates, patches, and configuration changes
  • Communicates clearly with customers regarding progress and resolution
  • Follows Service Level Agreements (SLAs) and ensures timely ticket handling
  • Participates in on-call activities when required

Compensation & Benefits: The annual projected pay range for this position is $45,000.00 - $50,000.00 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.

Oxley Enterprises, Inc. offers a full array of benefits including:

  • Medical, dental, vision and prescription drug coverage for you and your family.
  • Life Insurance, short-term disability and long-term disability paid for by the Company.
  • Supplemental coverages including Accident, Critical Illness, and Hospital.
  • Additional Life insurance coverage for you and your dependents.
  • 401k plan with various options to select based on your retirement goals.

Oxley Enterprises, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: careers@oxleyenterprises.com with the following information:

Subject Line: Accommodation Request

Provide a description of your accommodation request

Include your contact information: Full name, Email address, Best number to reach you (optional)

We participate in the E-Verify program. http://www.dhs.gov/E-Verify