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Remote Dmv Jobs in Tennessee (NOW HIRING)

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Remote Dmv information

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$11

$30

$75

How much do remote dmv jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote dmv in Tennessee is $30.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.33 per hour, depending on experience, location, and employer.

What is a remote DMV?

A Remote DMV job involves processing vehicle-related transactions, such as registrations, title transfers, and license renewals, from a remote location. Employees typically work for third-party agencies or state DMV offices that offer online or phone-based services. Responsibilities may include verifying documents, entering data, and assisting customers virtually. Strong attention to detail and knowledge of DMV regulations are essential.

What are the key skills and qualifications needed to thrive in the remote DMV position, and why are they important?

To thrive as a Remote DMV (Department of Motor Vehicles) Representative, you need strong knowledge of DMV policies and procedures, attention to detail, and customer service experience, typically supported by a high school diploma or equivalent. Experience with DMV databases, secure online authentication systems, and document verification tools is crucial. Excellent communication skills, patience, and the ability to problem-solve independently are valuable soft skills in this role. These skills and qualities ensure efficient processing of transactions, accurate data handling, and positive customer experiences in a remote setting.

What are some common challenges when working as a remote DMV representative, and how can they be addressed?

Working as a Remote DMV Representative often involves navigating complex regulations, verifying sensitive documents online, and assisting customers with a range of requests, all without in-person interaction. Challenges such as troubleshooting technical issues, clarifying state-specific policies, and managing high call or message volumes can arise. Successful remote representatives stay organized, proactively seek clarification when needed, and utilize provided training and support resources. Building strong written and verbal communication skills also helps to effectively resolve customer concerns and maintain accuracy in a virtual work environment.

What are the most commonly searched types of Dmv jobs in Tennessee?

The most popular types of Dmv jobs in Tennessee are:

What are popular job titles related to Remote Dmv jobs in Tennessee?

For Remote Dmv jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Dmv jobs in Tennessee look for?

The top searched job categories for Remote Dmv jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Dmv jobs?

Cities in Tennessee with the most Remote Dmv job openings:

Remote Dmv jobs near you
Infographic showing various Remote Dmv job openings in Tennessee as of August 2026, with employment types broken down into 14% As Needed, 43% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,668 per year, or $30.6 per hour.

Director, Operations - Transportation

i3 Verticals

Nashville, TN • Remote

Full-time

Posted 5 days ago

Key responsibilities

  • Lead, mentor, and manage support analysts and other support personnel.

  • Monitor ticket queues, analyze support incidents, and ensure timely resolution of customer issues.

  • Coordinate communication between customers, support staff, product management, development teams, and leadership.

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

157th of 247 rated software companies

Job description

JOB TITLE: Director of Operations – Transportation
FLSA STATUS: Exempt
DEPARTMENT: Transportation
REPORTS TO: Vice President, Product
SUPERVISORY RESPONSIBILITIES: Yes
JOB LOCATION: Remote
TRAVEL: 5-10%

SUMMARY OF POSITION

The Director of Operations drives accountability, support performance, customer satisfaction, knowledge management, and continuous improvement initiatives while ensuring support operations align with contractual obligations, regulatory requirements, and organizational objectives.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Lead, mentor, and manage support analysts and other support personnel.
  • Establish and enforce support processes, procedures, and service standards.
  • Monitor ticket queues and ensure timely assignment, prioritization, and resolution of customer issues.
  • Conduct daily analysis of support incidents, aging tickets, SLA compliance, and customer-impacting issues.
  • Serve as the primary escalation point for unresolved support incidents and coordinate resources necessary to achieve resolution.
  • Facilitate communication between customers, support staff, product management, development teams, quality assurance teams, and leadership.
  • Track, report, and improve key support performance indicators, including response times, resolution times, customer satisfaction, and SLA adherence.
  • Develop and maintain support documentation, knowledge base articles, troubleshooting guides, and operational procedures.
  • Coordinate root cause analysis activities for significant incidents and ensure corrective actions are implemented.
  • Identify recurring issues and collaborate with Product and Engineering teams to prioritize long-term solutions.
  • Support software releases, production deployments, and post-implementation support activities as required.
  • Participate in customer meetings, status reviews, escalation calls, and operational governance meetings.
  • Ensure accurate reporting of support metrics, trends, risks, and operational concerns to leadership.
  • Assist with staffing plans, workload forecasting, and resource allocation.
  • Promote a culture of accountability, customer service excellence, continuous improvement, and operational discipline.
  • Ensure support activities comply with company policies, security standards, contractual requirements, and applicable regulations.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)

  • Bachelor's degree in Business, Information Technology, Computer Science, Management Information Systems, or a related field, or equivalent work experience.
  • 5+ years of experience in software, application, technical, or customer support environments.
  • 2+ years of experience leading support teams or managing support operations.
  • Experience managing incident escalation processes and customer-facing communications.
  • Experience working with ticketing and service management platforms.
  • Strong understanding of SLA-driven support operations.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)

  • Experience supporting government systems, transportation systems, DMV solutions, or regulated enterprise applications.
  • Experience supporting SaaS, cloud-hosted, or large-scale transaction processing systems.
  • Familiarity with ITIL principles and service management best practices.
  • Experience with Jira, Azure DevOps, ServiceNow, or similar support management tools.
  • Knowledge of software development lifecycle (SDLC) processes.
  • Experience creating support metrics dashboards and operational reporting.
  • Project management or service management certifications are a plus.
  • Experience supporting mission-critical systems with strict contractual SLAs.

KEY COMPETENCIES

  • Customer Focus
  • Leadership and Team Development
  • Incident Management
  • Problem Solving and Decision Making
  • Communication and Stakeholder Management
  • Process Improvement
  • Service Delivery Management
  • Escalation Management
  • Accountability and Ownership
  • Strategic Thinking
  • Conflict Resolution
  • Operational Excellence

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