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Remote Dispute Resolution Jobs in Washington (NOW HIRING)

Senior Director Labor Relations

Bethesda, MD · On-site +1

$153K - $198K/yr

... dispute resolution, including negotiations, grievances, and arbitration * Develops and executes ... This position can either be remote in the West Region of US or based at the F&B Center of ...

Knowledgeable in contract dispute resolution, including drafting requests for equitable adjustments ... Yes Teleworking Details 100% Remote Estimated Salary/Wage USD $160,000.00/Yr. Up to USD $180,000.00 ...

Hybrid or Remote with a willingness to work ET hours when necessary About American Rivers American ... dispute resolution. Corporate Governance and Tax Compliance * With the CEO, review and revise ...

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Remote Dispute Resolution information

What is remote dispute resolution?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What are typical challenges faced in remote dispute resolution?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

What skills and qualifications are needed for remote dispute resolution?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What are the most commonly searched types of Dispute Resolution jobs in Washington?

The most popular types of Dispute Resolution jobs in Washington are:

What are popular job titles related to Remote Dispute Resolution jobs in Washington?

For Remote Dispute Resolution jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Dispute Resolution jobs in Washington look for?

The top searched job categories for Remote Dispute Resolution jobs in Washington are:

What cities in Washington are hiring for Remote Dispute Resolution jobs?

Cities in Washington with the most Remote Dispute Resolution job openings:

Infographic showing various Remote Dispute Resolution job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Senior Director Labor Relations

Dufry

Bethesda, MD • On-site, Remote

$153K - $198K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Job description

With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Corporate Human Resources 
Advertised Compensation: $153,500.00 to $198,100.00 

Purpose:  The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships.

Essential Functions:

  • Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment
  • Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues
  • Administers the company's labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration
  • Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture
  • Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region
  • Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions
  • Coordinates with Finance for CBA-related budgeting and economic considerations
  • Partners with Training & Development to create effective management strategies through training and resource development
  • Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed

 

Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations

Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development

 

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Education and Experience: The combination of education and professional experience must exceed 10 years:
    • In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships
    • In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues
      • A bachelor's degree in a program related to the functional area can count for 3 of the ten-year requirement
      • An MBA, JD, or a master's level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
    • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
    • 5 years of experience with Unite HERE
  • Specialized Training:
    • Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes
    • Training that leads to an understanding of Canadian collective bargaining
  • Specialized Skillset/Competencies/Traits:
    • Expert level negotiation, communication, and socialization skills
    • Demonstrated ability to negotiate and implement labor agreements at a national level
    • Strong business acumen with a strategic mindset for long-term labor relations decisions
    • Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
    • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
    • Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
  • Travel/Location:
    • Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD
    • Travel: Requires up to 60% travel to airport locations

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").