ZipRecruiter

Log In

2

Remote Dispute Resolution Jobs in Washington (NOW HIRING)

Vivo HealthStaff

340B - Lawyer/Paralegal

Washington, DC ยท Remote

$80K - $107K/yr

... dispute resolution processes. Why Join Us? - Fully remote position with flexible hours. - Opportunity to work on impactful projects within the healthcare and pharmaceutical industries ...

Robert Half

Attorney/Lawyer

Herndon, VA ยท Remote

$125K - $180K/yr

... remote practice environment. โ€ข Communicate clearly with clients regarding case developments, recommended approaches, and potential outcomes. โ€ข Contribute to efficient dispute resolution efforts ...

Cair-foundation Inc

Staff Attorney, MO/KS

Washington, DC ยท On-site +1

$83K - $95K/yr

None Location: Remote with occasional travel. FLSA Status: Exempt Hour: 9:00 a.m. - 5:00 p.m ... Drafting demand letters and engaging in alternative dispute resolution to resolve civil rights ...

Sparks Group

Senior Accountant

Washington, DC ยท On-site +1

$70K - $75K/yr

... dispute resolution. * Prepare audit-ready documentation (PBC lists/workpapers) and lead ad hoc ... This job is Hybrid Remote. Pay Range: Salary $70,000.00 to $75,000.00 We offer several ...

next page

Showing results 1-20

All JobsRemote Dispute Resolution JobsRemote Dispute Resolution Jobs in Washington

Remote Dispute Resolution information

What is a Remote Dispute Resolution job?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What are some typical challenges faced by professionals in remote dispute resolution roles?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

What are the key skills and qualifications needed to thrive in the Remote Dispute Resolution position, and why are they important?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What are the most commonly searched types of Dispute Resolution jobs in Washington? The most popular types of Dispute Resolution jobs in Washington are:
What are popular job titles related to Remote Dispute Resolution jobs in Washington? For Remote Dispute Resolution jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Dispute Resolution jobs in Washington look for? The top searched job categories for Remote Dispute Resolution jobs in Washington are:
What cities in Washington are hiring for Remote Dispute Resolution jobs? Cities in Washington with the most Remote Dispute Resolution job openings:
Remote Dispute Resolution jobs near you
Infographic showing various Remote Dispute Resolution job openings in Washington as of June 2026, with employment types broken down into 20% Internship, 40% Full Time, and 40% Part Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution.
Bilingual Call Center Representative

Bilingual Call Center Representative

Addison Group

Tysons, VA โ€ข Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Job Title:ย Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry:ย Call Center/Non-profit

Location (city, state):ย McLean, VA (Hybrid role after training)

Assignment Type:ย Contract-to-Hire (long-term contract with potential for conversion)

Pay:ย $24.00 โ€“ $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits:ย This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3โ€“6 weeks (Mondayโ€“Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Mondayโ€“Friday, 9:00amโ€“6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Mondayโ€“Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00amโ€“6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking aย Bilingual Dispute Resolution Specialistย (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelorโ€™s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Apply