Remote Dispatcher Jobs in Spring, TX (NOW HIRING)

Remote Scheduling ManagerThe Scheduling Manager is responsible for leading the Scheduling Team and overseeing daily scheduling operations for a national field workforce. This role ensures client deadlines are met by managing team performance, workforce capacity, scheduling priorities, and operational efficiency.The Scheduling Manager partners closely with senior leadership to develop scheduling strategies, establish team KPIs, optimize Salesforce scheduling tools, and provide recommendations on staffing capacity and operational improvements. This position serves as the primary leader for scheduling operations while fostering a high-performing, customer-focused team.What's in it for you?Receive an annual salary of $56,000, paid weeklyWork remotely, from homeHealth/Dental/Vision benefits401K Program with matchingPaid Time OffPaid Holidays$30 Mobile ReimbursementScholarship opportunities for employees and direct family membersEmployee Assistance ProgramLeadership Development ProgramEmployees special pricing for multiple clientsJob Description:Key Responsibilities:Lead, coach, and develop a team of Scheduling Coordinators through ongoing feedback, training, and performance managementOversee daily scheduling operations to ensure all client service deadlines and internal service level expectations are metManage workforce capacity by balancing workload, coverage, travel, and resource availability across assigned marketsUtilize Salesforce scheduling tools to optimize scheduling efficiency, maintain data accuracy, and improve operational workflowsPartner with senior leadership to establish, monitor, and report on departmental KPIs and scheduling performance metricsIdentify scheduling trends, capacity risks, and operational challenges while providing recommendations for continuous improvementCollaborate with Recruiting, Field Leadership, Payroll, and other cross-functional teams to ensure alignment on staffing and operational prioritiesEnsure scheduling processes are standardized, efficient, and compliant with company and client expectationsQualifications:Required1-3 years of scheduling, workforce management, dispatch, or operations experiencePrevious experience leading or supervising a teamExperience using Salesforce scheduling tools or workforce management systemsStrong analytical, organizational, and problem-solving skillsExcellent communication and leadership abilitiesProficiency in Microsoft Office, including Excel and TeamsSuccess in This RoleSuccess is measured by consistently meeting scheduling deadlines, maintaining high schedule fill rates, optimizing workforce capacity, developing a high-performing scheduling team, improving operational efficiency through Salesforce, and delivering accurate reporting and strategic recommendations that support business objectives.What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.