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Remote Dispatcher Jobs in Texas (NOW HIRING)

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Enter service calls in tracking software, page service calls in tracking software and dispatch ...

Motorola

$62.25 - $81.75/hr

Configure automated dispatch triggers that allow drones to autonomously launch and navigate to ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

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Remote Dispatcher information

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$10

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How much do remote dispatcher jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote dispatcher in Texas is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.16 per hour, depending on experience, location, and employer.

What is a remote dispatcher?

Remote dispatchers are professionals who coordinate and manage the scheduling and routing of services, vehicles, or personnel from a remote location, often using specialized software and communication tools. Their responsibilities typically include monitoring operations, handling incoming requests, and ensuring efficient and timely responses. Remote dispatchers are essential in industries like transportation, emergency services, and logistics, as they help maintain smooth operations without being physically present at the dispatch center.

What does a remote dispatcher do?

As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.

What are the key skills and qualifications needed to thrive as a remote dispatcher?

To excel as a Remote Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and communication skills help you manage high-pressure situations and coordinate effectively with teams. These abilities are crucial for ensuring efficient operations, timely responses, and high customer satisfaction in remote dispatch environments.

What are some common challenges faced by remote dispatchers, and how can they be effectively managed?

Remote dispatchers often face challenges such as coordinating communication across multiple time zones, managing high volumes of requests, and ensuring accurate information transfer between clients and field staff. To effectively manage these challenges, strong organizational skills, proficiency with dispatch software, and clear, concise communication are essential. Building routines, setting up efficient digital workflows, and regularly engaging with team members virtually can also help maintain productivity and reduce errors while working remotely.

What is the difference between Remote Dispatcher vs Customer Service Representative?

AspectRemote DispatcherCustomer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsCommunication skills, sometimes certifications in customer service
Work EnvironmentHome office, often with specialized dispatch softwareHome office or call center, using CRM and communication tools
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, tech support
Job FocusCoordinating and dispatching vehicles or servicesAssisting customers, resolving issues, providing information

Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.

More about Remote Dispatcher jobs

What are the most commonly searched types of Dispatcher jobs in Texas?

The most popular types of Dispatcher jobs in Texas are:

What are popular job titles related to Remote Dispatcher jobs in Texas?

For Remote Dispatcher jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Dispatcher jobs in Texas look for?

The top searched job categories for Remote Dispatcher jobs in Texas are:

What cities in Texas are hiring for Remote Dispatcher jobs?

Cities in Texas with the most Remote Dispatcher job openings:

Remote Dispatcher jobs near you
Infographic showing various Remote Dispatcher job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,691 per year, or $20.5 per hour.

FIELD SPEC IV - ALS/Remote Troubleshooter

Baker Hughes Company

Midland, TX • On-site, Remote

Full-time

Medical, Retirement

Posted 5 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

250th of 494 rated machine equipment manufacturers

Job description

FIELD SPEC IV - ALS/Remote Troubleshooter
Are you passionate about delivering technical solutions and supporting field operations in a dynamic environment?
Do you enjoy working directly with customers while ensuring safe, efficient, and reliable service execution?
Partnering with the Best
As a FIELD SPEC IV - ALS/Remote Troubleshooter, you will play a key role in delivering high-quality field services while supporting customer operations and business objectives. You will utilize your technical expertise, problem-solving skills, and operational knowledge to execute service activities safely and efficiently while maintaining strong customer relationships.
Fueling Your Passion
As a FIELD SPEC IV - ALS/Remote Troubleshooter, you will leverage your technical expertise, adaptability, and customer-focused approach to support field operations and deliver exceptional service outcomes. You will be responsible for troubleshooting operational challenges, adjusting to evolving job requirements, and ensuring successful execution of service activities while maintaining the highest standards of safety, quality, and operational excellence.
As a FIELD SPEC IV - ALS/Remote Troubleshooter, you will be responsible for:
  • Demonstrating the ability to communicate effectively with internal and external stakeholders to support operational objectives.
  • Providing technical assistance and guidance to customers and co-workers to ensure successful service execution.
  • Coordinating and dispatching service technicians to customer locations in support of operational and service requirements.
  • Receiving customer calls, responding to service inquiries, and accurately entering job requests into Job Center.
  • Troubleshooting equipment and operational issues while identifying and implementing corrective actions.
  • Supporting field operations by occasionally traveling to customer sites to assist with service calls, troubleshooting activities, and ESP commissioning as required.
  • Executing field service activities in accordance with Baker Hughes HSE policies, quality standards, and operating procedures.
  • Providing technical support and expertise during installation, maintenance, troubleshooting, and service operations.
  • Adapting work methods and operational approaches to address changing field conditions and customer requirements.
  • Communicating effectively with customers to understand operational needs and provide timely solutions.
  • Building and maintaining positive customer relationships through professional service delivery and responsiveness.
  • Managing and maintaining truck inventory to ensure equipment, tools, and materials are available to support service delivery activities.
  • Collaborating with internal teams to ensure successful planning and execution of field activities.
  • Maintaining accurate service documentation, operational records, and reporting requirements.
  • Supporting continuous improvement initiatives that enhance operational efficiency, quality, and customer satisfaction.
  • Promoting a culture of safety, teamwork, accountability, and operational excellence.

To be successful in this role, you will:
  • Have a High School Diploma/GED; a two-year Technical Degree is preferred.
  • Have relevant industry experience and product line training.
  • Have strong technical, analytical, and troubleshooting skills.
  • Have the ability to adapt quickly and alternate methods of task completion when required.
  • Have strong customer service and relationship management skills.
  • Have effective verbal and written communication skills.
  • Have the ability to work independently and collaboratively within a team environment.
  • Have strong organizational and time management skills with the ability to manage multiple priorities.
  • Have a commitment to safety, quality, and operational excellence.
  • Have the ability to travel and support operational requirements as needed.

Work in a Way That Works for You
This role may require travel, shift work, and schedule flexibility based on customer and operational requirements.
Working with Us
Our people are at the heart of our success. We foster a collaborative, inclusive, and safety-focused environment where innovation, continuous improvement, and professional development are encouraged and rewarded.
Working for You
We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:
  • Career development and training opportunities
  • Medical and wellness benefits
  • Financial and retirement programs
  • Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: FIELD SPEC IV - ALS

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