Remote Dispatcher Data Entry Jobs in Springfield, MA

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Covala Group is a proven enroller and administrator of executive individual disability insurance benefits for large corporate clients. Since 1993 we have connected employees of our clients to over $4.5 billion in income protection.

We serve corporate clients, which typically have over 1,000 employees. Our corporate clients include Fortune 500 companies and AmLaw Top 100 law firms. We have over 25,000 executives insured through our programs.

Our name, Covala, was inspired by the covalent bond, the strongest type of chemical bond there is. Covala embodies our dedication to forming powerful bonds with our clients and plan participants — connecting them to the benefits they need and the service they deserve.

Position Summary:

The Experienced Data Analysis Associate is responsible for providing basic analytic support, which includes preparing data, building data quality checks, processing data, and reporting errors. This is a central role within the organization where the processing of data for enrollment and insurance policy is accomplished. The focus of this position is to process data from different sources with high attention to detail. At Covala, we do not use a cookie-cutter approach, and everything is customized based on each client’s requirements.

Our organization believes in continuous process improvement.  The individual in this position will also participate in the company’s projects that may involve working with cross-functional teams.  This is an excellent opportunity to contribute directly to a growing business and gain valuable experience.

This is a full-time position with a hybrid schedule based out of our NYC office. Remote work may be considered for candidates located within the tri-state area.

Key Responsibilities include, but are not limited to:

• Prepare data for enrollment and policy retention campaigns.
• Work with insurance companies to obtain policy data and ensure its accuracy.
• Analyze current processes to identify waste.
• Responsible for data quality and accuracy.
• Review and approve team members’ work.
• Coordinate with internal teams for data needs.
• Create and provide data specifications to internal and external customers.
• Actively participate and host daily standup meetings.

Qualifications:

• Proficient in Excel, leveraging advanced formulas, look-up functions, and data validation techniques to manage and clean large, multi-source datasets with high accuracy
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to be self-organized and self-accountable
• Strong time management and task switching capabilities
• Teamwork and collaborative attitude
• Possess a teachable attitude and growth mindset
• Ability to think and act strategically for long-term results
• Ability to interact effectively with different team members at all levels, leadership, and external clients

Education/Experience:

• Bachelor’s Degree with a focus on data analysis preferred
• Minimum 3 years of relevant work experience

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 – $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.