About the Role
We are looking for a highly organized and dependable Remote Dispatcher to coordinate cleaning appointments across the United States. You will be responsible for assigning jobs to cleaners, communicating with customers and contractors, resolving scheduling issues, and ensuring every appointment runs smoothly from start to finish.
Responsibilities
- Dispatch and assign cleaning jobs to independent cleaners nationwide.
- Coordinate schedules based on customer requests and cleaner availability.
- Communicate with workers before, during, and after appointments.
- Confirm job details, addresses, and appointment times.
- Handle cancellations, reschedules, and last-minute changes.
- Resolve issues that arise during appointments.
- Maintain accurate records of jobs, payments, and communications.
- Provide excellent customer service and follow up on completed jobs.
- Work closely with management to ensure all appointments are successfully completed
Schedule: Flexible – set your own hours while ensuring jobs are assigned promptly.
About the Role
We are looking for a highly organized and dependable Remote Dispatcher to coordinate cleaning appointments across the United States. You will be responsible for assigning jobs to cleaners, communicating with customers and contractors, resolving scheduling issues, and ensuring every appointment runs smoothly from start to finish.
Responsibilities
- Dispatch and assign cleaning jobs to independent cleaners nationwide.
- Coordinate schedules based on customer requests and cleaner availability.
- Communicate with customers before, during, and after appointments.
- Confirm job details, addresses, and appointment times.
- Handle cancellations, reschedules, and last-minute changes.
- Resolve issues that arise during appointments.
- Maintain accurate records of jobs, payments, and communications.
- Provide excellent customer service and follow up on completed jobs.
- Work closely with management to ensure all appointments are successfully complete
Qualifications
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Reliable internet connection and phone.
- Basic computer skills.
- Ability to work independently and manage time effectively.
- Detail-oriented and self-motivated.
- Previous dispatching, scheduling, or customer service experience is preferred but not required.
What We Offer
- Work from anywhere.
- Flexible schedule.
- Comprehensive training provided.
- Commission based.
- Opportunity for growth within the company