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Remote Dispatch Jobs in Boston, MA (NOW HIRING)

Software Engineering Manager

Boston, MA · Remote

$150K - $190K/yr

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales ...

New

Software Engineering Manager

Boston, MA · Remote

$150K - $190K/yr

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales ...

New

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce ...

Showing results 41-55

Remote Dispatch information

See Boston, MA salary details

$32.6K

$68.3K

$112.4K

How much do remote dispatch jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote dispatch in Boston, MA is $68,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a remote dispatch?

A Remote Dispatch job involves coordinating and managing the scheduling and routing of service personnel, vehicles, or shipments from a remote location, often using specialized software and communication tools. Remote dispatchers ensure that resources are deployed efficiently and that customer needs are met promptly, all while working from home or another offsite location. These roles are common in industries such as transportation, logistics, emergency services, and field service management. Excellent communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote dispatcher, and why are they important?

To thrive as a Remote Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is commonly required. Outstanding communication, multitasking abilities, and problem-solving skills help you excel in managing urgent requests and coordinating with teams remotely. These skills are vital for ensuring efficient operations, timely responses, and high-quality service delivery from a distance.

What are some common challenges faced by remote dispatchers and how can they be managed effectively?

Remote dispatchers often face challenges such as maintaining clear communication across dispersed teams, handling high volumes of requests, and adapting to rapidly changing situations. To manage these effectively, it's important to become proficient with dispatch software, prioritize tasks efficiently, and establish clear communication protocols with drivers and other team members. Regular training and staying connected through frequent virtual meetings can also help address issues quickly and maintain a smooth workflow.

What is the difference between Remote Dispatch vs Remote Customer Service Representative?

AspectRemote DispatchRemote Customer Service Representative
Required CredentialsDriver's license, dispatching software knowledgeCustomer service skills, communication skills
Work EnvironmentLogistics, transportation companies, on-callCall centers, retail, service industries
Employer & Industry UsageTransportation, delivery servicesRetail, tech, healthcare
Common Search & Comparison IntentScheduling, logistics, fleet managementCustomer support, communication skills

Remote Dispatch involves coordinating transportation or delivery services, requiring logistical skills and often a driver's license. Remote Customer Service Representatives focus on assisting customers via phone or chat, emphasizing communication skills. While both roles are remote and customer-focused, they serve different industries and require distinct credentials.

How to become a remote dispatch?

To become a remote dispatch, candidates typically need strong organizational and communication skills, experience with dispatch software or GPS tracking tools, and a reliable internet connection. Relevant certifications or training in logistics or transportation management can enhance job prospects, and some roles may require prior experience in dispatch or customer service.

What are the most commonly searched types of Dispatch jobs in Boston, MA?

The most popular types of Dispatch jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Dispatch jobs?

Cities near Boston, MA with the most Remote Dispatch job openings:

Infographic showing various Remote Dispatch job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $68,322 per year, or $32.8 per hour.

Software Engineering Manager

eNett

Boston, MA • Remote

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Software Engineering Manager

Remote, Full-Time

About the Team/Role

WEX FSM (formerly Payzerware), is an end-to-end Field Service Management platform that helps contractors run their business, grow sales, and simplify back-office operations. WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales proposals / invoices, and maintenance agreements. We also enable a full range of payment and financing solutions, which further help contractors decrease outstandings, generate more revenue per job, and save time.

As a Software Engineering Manager, you will lead and develop multiple teams of software engineers, defining best practices, implementing technical strategies, maximizing productivity, and shaping the engineering culture at WEX FSM.

How You'll Make an Impact
  • Provide leadership, mentorship, and management for software engineers

    • Serve as the primary coach and manager for your teams

    • Conduct regular 1-on-1's, providing immediate and constructive feedback loops

    • Develop future technical leaders and senior individual contributors

  • Drive innovation by ensuring teams stay current with emerging technologies and industry trends

    • Champion the adoption of modern tools, frameworks, and design patterns

    • Maintain our technology stacks, ensuring timely updates or strategic replacements to mitigate technical debt

  • Collaborate closely with Product and provide technical guidance

    • Partner with Product Managers to translate business requirements into technical specifications and technical specifications into project estimates

    • Ensure engineering strategies remain aligned with product roadmaps

  • Guide best practices, coding standards, and design patterns

    • Define and enforce high-quality standards for code reviews, automated testing, and system design

    • Strive for robust, scalable, and maintainable software design, utilizing established patterns, minimizing complexity

  • Conduct performance reviews, set goals, and support engineers in career development

    • Implement a structured performance management process, including frequent check-ins and quarterly reviews, based on measurable goals and objectives

    • Actively work to mentor and grow the careers of your software engineers

  • Foster a culture of innovation, collaboration, and continuous learning

    • Promote innovation and collaboration across all engineering teams

    • Encourage continuous learning by establishing learning plans for team members

  • Contribute to the technical roadmap, identifying areas to maximize development productivity

    • Champion technical direction, prioritizing initiatives that enhance development velocity and quality

    • Take ownership of initiatives focused on improving the developer experience (DevEx)

    • Proactively audit the entire development process, proposing changes that eliminate bottlenecks and boost overall engineering output

Experience You'll Bring
  • 5+ years of software engineering experience or 1+ years in software engineering management

  • Expertise in Software Development Lifecycle (SDLC) fundamentals and processes, including design, documentation, testing, and tooling

  • Practical experience utilizing automated testing tools, particularly for unit testing

  • Exceptional leadership, team-building, and dynamic decision-making capabilities

  • Strong verbal and written communication skills

  • Highly analytical and detail-oriented mindset

  • Proven ability to manage multiple projects effectively and succeed in a fast-paced environment

What We Offer
  • A collaborative, fast-paced environment where your contributions will have a direct impact.

  • Opportunities to work on cutting-edge projects and shape the future of our product offerings.

  • A commitment to continuous learning and professional growth.

Pay Range: $150,000.00 - $190,000.00

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $150,600.00 - $180,100.00