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Remote Discover Card Jobs in Oregon (NOW HIRING)

Content Designer (Remote)

Portland, OR · On-site +1

$104K - $131K/yr

Partner with design and research on usability studies and card sorting to validate content and ... Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to ...

Remote Discover Card information

What is a remote Discover Card job?

A Remote Discover Card job refers to a position with Discover Financial Services, where employees work from home or another remote location instead of commuting to a physical office. These jobs can include roles in customer service, fraud prevention, IT, and other departments that support Discover Card operations. Working remotely allows employees flexibility in their work environment while still performing the essential duties required by Discover. Remote jobs with Discover typically require a reliable internet connection and a quiet workspace. Employees may receive company-provided equipment and training to help them succeed in their roles.

What are some common challenges faced by remote Discover Card customer service representatives, and how can they be overcome?

Remote Discover Card Customer Service Representatives often face challenges such as managing high call volumes, navigating multiple digital systems simultaneously, and maintaining clear communication without the benefit of in-person cues. To overcome these, representatives can leverage comprehensive training resources, practice effective time management, and utilize internal support channels for assistance. Staying organized and proactively reaching out to supervisors or team leads when questions arise can also help build confidence and ensure customer issues are resolved efficiently.

What are the key skills and qualifications needed to thrive as a remote Discover Card customer service representative, and why are they important?

To thrive as a Remote Discover Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure data entry systems, and call center platforms is typically required. Outstanding patience, active listening, and adaptability help you deliver excellent customer experiences while working remotely. These skills ensure efficient resolution of customer inquiries and maintain the company's reputation for quality service.

What is the difference between Remote Discover Card vs Remote Credit Analyst?

AspectRemote Discover CardRemote Credit Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in finance, economics, or related field; relevant certifications
Work EnvironmentCustomer service, sales, or account management in financial servicesAnalyzing credit data, assessing risk, and making lending decisions
Employer & Industry UsageUsed by Discover Bank for customer account managementUsed by banks and financial institutions for credit risk assessment
Common Search & Comparison IntentUnderstanding customer service roles in credit companiesEvaluating credit risk and lending positions

Remote Discover Card roles typically focus on customer service and account management within Discover Bank, requiring less formal financial credentials. In contrast, Remote Credit Analysts analyze credit data, requiring a finance-related degree and certifications. Both roles are remote but serve different functions within the financial industry.

What are popular job titles related to Remote Discover Card jobs in Oregon?

For Remote Discover Card jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Discover Card jobs?

Cities in Oregon with the most Remote Discover Card job openings:

Infographic showing various Remote Discover Card job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Content Designer (Remote)

Portland, OR • On-site, Remote

Cisco
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees

$104K - $131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Cisco Systems rating

8.2

Company rating: 8.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

46th of 161 rated electronics manufacturers


Job description

The application window is expected to close on: 09/29/2026

Meet the Team

Content designers at Splunk are integral to the product design process - not writers at the end of the pipeline, but strategic partners who shape how users understand and navigate complex enterprise software. You'll work across product teams to define terminology, create consistent UI text, establish information architecture, and develop content-led design patterns that scale.
This role sits within the Content Design and Information Architecture team and partners closely with product design, product management, engineering, research, and marketing. You'll contribute to Splunk's design system compliance while keeping the user experience coherent across a portfolio of security, observability, and platform products.

Your Impact

  • Design clear, consistent UI text across flows - labels, error messages, empty states, onboarding, tooltips, and more - in alignment with Splunk's style guide and design system

  • Lead information architecture and navigation design for complex product areas, using research to fit user mental models

  • Define and maintain cross-product terminology, partnering with product management and product marketing to resolve naming conflicts and drive durable decisions

  • Develop content-led guidelines and patterns (e.g. error messaging standards, capitalization, in-product help) that product designers and engineers can apply consistently

  • Create and maintain in-product guidance experiences, such as walkthroughs and tours, to support user onboarding and feature adoption

  • Collaborate on design system standards to ensure content patterns are compliant and reusable across the portfolio

  • Partner with design and research on usability studies and card sorting to validate content and navigation decisions

  • Support product designers on projects that lack dedicated content design coverage, providing frameworks and AI-assisted tools to maintain quality at scale

Minimum Qualifications

  • Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience. Related experience is understood to include content design and UX writing practice.

  • Experience in content design, UX writing, or a closely related field within complex software products

  • Strong command of UI text craft: you write clearly, concisely, and with a consistent voice across diverse UI surfaces

  • Ability to think structurally about information architecture, taxonomy, and navigation - not just individual strings

  • Comfort working with Figma and design systems; experience with Magnetic or similar enterprise design systems is a plus

  • Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders

Preferred Qualifications

  • Demonstrates high adaptability and resilience in navigating ambiguity, with the ability to effectively articulate the strategic value of the discipline to key stakeholders.
Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $104,100.00 to $131,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$121,400.00 - $177,100.00

Non-Metro New York state & Washington state:

$111,800.00 - $163,000.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

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Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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