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Remote Disability Services Jobs in Decatur, GA (NOW HIRING)

Pleio

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Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

We do not discriminate based on race, color, religion, sex, national origin, age, disability ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

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Remote Disability Services information

See Decatur, GA salary details

$52.2K

$118.6K

$189.9K

How much do remote disability services jobs pay per year?

As of May 28, 2026, the average yearly pay for remote disability services in Decatur, GA is $118,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,600.00 and $137,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Disability Services, and why are they important?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

How do professionals in Remote Disability Services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Disability Services jobs in Decatur, GA? For Remote Disability Services jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Disability Services jobs in Decatur, GA look for? The top searched job categories for Remote Disability Services jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Disability Services jobs? Cities near Decatur, GA with the most Remote Disability Services job openings:
Remote Disability Services jobs near you
Customer Service Representative (GoodStarter Remote)

Customer Service Representative (GoodStarter Remote)

Pleio

Atlanta, GA • Remote

$16.50 - $22.25/hr

Contractor

Posted 26 days ago

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Job description

Be a Pleio GoodStarter (Remote)

Be a Part of Something Bigger and Better. Work from Home!

Who We Are:

Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused. Pleio helps patients overcome these emotional barriers and supports them in managing their new lifestyle. Leveraging our dedicated team of GoodStarters we meet patients where they are in their health journey.

GoodStarters conducts artfully scripted phone calls to connect and engage with patients, offering them emotional support, resources, and encouragement. By fostering meaningful connections, we aim to inspire positive health behaviors in our patient’s daily lives.

Who You Are:

You are a doer of good, a creator of cheer, and an overall enthusiast. You spread joy like confetti. At Pleio, every day is an opportunity to spread kindness and ignite smiles. And we let you do it at your speed.

What to Expect?

Are you a compassionate, articulate, and empathetic individual looking to make a meaningful impact on people’s lives? As a GoodStarter at Pleio, you’ll engage in purposeful conversations that require no selling. Your role will be to encourage and support individuals on their path to improved health, providing the human connection they need.

  • Requirements:
  • Must currently reside in the United States and does not reside in one of the following states: WA, ND, OH, WY, CA
  • Strong internet connection (At least 25 Mbps download 10 Mbps upload)
  • Experience with multitasking, able to handle upset customers, able to problem solve and provide timely updates
  • Experience working in a remote or hybrid setting – self-sufficient
  • Capable of following a script verbatim while sounding conversational
  • Active listening skills and great communication
  • Attention to detail and organizational skills
  • Capable of passing a background check
  • Laptop, Chromebook, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and Smart Phones are not supported)
  • 2GHz processor, or better
  • Your own USB headset with a microphone that plugs into your computer

Responsibilities:

  • Must exceed call requirements to guarantee a minimum pay
  • Utilize MS Teams, call center software, and cloud-based software for day-to-day tasks
  • High volume call attempts (Marketing suggestion?)
  • Initiate and execute acts of kindness, bringing happiness and delight to our patients.
  • Spread goodwill and create a sense of togetherness within our social community.
  • Brighten the lives of our patients.
  • Bring good intentions, boost positivity and cheer around you.
  • Spread kindness and compassion, encouraging everyone at Pleio to embrace the magic of giving, gratitude, and goodwill.

A Few Good Reasons to Choose Pleio (and Do Good!):

  • Opportunity with the Gig Economy: Work when you want while making a real difference from the comfort of your home office.
  • Full-Time/Part-Time Flexibility: Create your own schedule, choose your own hours, and be your own boss. It’s that easy.
  • Competitive Pay: We offer a competitive pay structure for the work you do, with opportunities for incentives and growth.
  • Supplemental Income: Add extra money to your pocket by working peak hours (early morning, evening, or weekends). No selling required!
  • Help People in Real Life...For Real: Get paid to help people; it makes you feel good and makes the world better.
  • Excellent Team Culture: Enjoy a social network with group chats, virtual happy hours, and monthly contests with your fellow GoodStarters.
  • Be Supported: Pleio supports GoodStarters with the technology, behavioral science, and community to be successful.

Preferred Talents and Abilities:

  • 2 to 3 years of customer service experience with exceptional phone skills.
  • Strong verbal communication and interpersonal skills.
  • Proficient decision-making skills.
  • Intermediate technical skills, including experience with cloud-based software.
  • High school or equivalent (preferred).
  • Bilingual in Spanish is a plus!

Apply to be a GoodStarter today – do good and make money!

Equal Opportunity Statement:

Pleio is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodation is available to any applicant who may need it. Please reach out to Recruiting@pleio.com to request accommodation and we’d be happy to chat.

Job Type: Contract

Work Location: Remote

Company Description

Pleio is the leader in helping patients overcome the emotional barriers associated with non-adherence. We use a human-first approach to engagement leveraging our dedicated team of GoodStarters, who support and encourage patients as they manage their health journey.
We're on a mission to ensure every patient's voice is heard, and we're searching for compassionate GoodStarters to join our exceptional team. This is a remote position with flex time schedules, allowing you to make a difference from the comfort of your home office with a passion for helping others.
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About Pleio

Sourced by ZipRecruiter

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2007

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