Remote Director Technical Operations Jobs in Illinois

Fidelity Life is a leading provider of financial security for middle market consumers. With a history of innovation, the company is redefining the life insurance industry with patented products and processes. Fidelity Life pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed that policies can be issued. Established in 1896, Fidelity Life enjoys a long track-record of success and continues to build its reputation of sound fiscal management and customer-focused innovation.

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model. Using a proprietary and patented sales technology platform, eFinancial’s licensed agents help thousands of consumers each day with their unique life insurance needs – often with just a single phone call. To complement this channel, the company recently expanded to offer an entirely digital purchase experience.

Fidelity Life and eFinancial are part of iA Financial Group and are revolutionizing the life insurance industry to make protection more accessible and affordable for everyday Americans. With integrated marketing, product manufacturing, and controlled distribution, the enterprise is uniquely positioned to grow. 

• Lead security operations - Set priorities, coach the team, improve playbooks, and drive measurable remediation outcomes.
• Manage incident response - Direct detection, containment, recovery, escalation, and post-incident reviews with technical, legal, compliance, and business partners.
•  Secure cloud, SaaS, and legacy platforms - Improve IAM, logging, monitoring, DLP, posture management, threat detection, access controls, audit readiness, and security operations.
• Oversee vulnerability management - Lead scanning, risk-based prioritization, remediation tracking, exceptions, compensating controls, reporting, and validation.
• Advise technology and business teams - Assess risk, support secure design, and translate security issues into practical business decisions.
• Report metrics and risk - Track service levels, key risk indicators, incident trends, remediation performance, capacity, and corrective actions.

• 7+ years of progressive cybersecurity experience, including cybersecurity operations and AWS security; 2+ years leading technical professionals.
• Hands-on experience with incident response, vulnerability management, remediation tracking, and operational security workflows.
• Strong judgment in prioritization, resource management, vendor performance, and risk-based decisions.

• Working knowledge of AWS security, SaaS security, SIEM/SOAR, vulnerability scanners, DLP, EDR, firewalls, IAM, logging, and monitoring.
• Ability to lead through influence, communicate risk in business terms, and present security performance to leadership.
• Experience with NIST CSF, MITRE ATT&CK, CVSS, DevSecOps, IaC scanning, CI/CD hardening, mainframe security, or compliance is a plus.

Preferred certifications include CISSP, CISM, AWS Certified Security - Specialty, or comparable credentials in cybersecurity leadership, cloud security, or risk management.

• Work remotely using reliable internet and standard office technology.
• If located in Chicago, Waco, Dallas, or Austin, be able to work from our satellite offices a few times a month.
• Review alerts, reports, logs, and technical documentation.
• Communicate clearly through email, meetings, reports, and presentations.
• Support urgent security incidents, manage priorities, and protect sensitive information.

We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Here’s a look at what we provide:

• Salary: $140k-$180k
• Medical Insurance: Choose from a variety of plans to fit your healthcare needs.
• Dental Insurance: Coverage for preventive, basic, and major dental services.
• Employer-Paid Vision: Comprehensive eye care coverage at no cost to you.

• Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection.
• Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury.

• 401(k) Plan: Save for your future with a company match to help you grow your retirement savings.
• PTO and Sick Time accrue each pay period: Take time off when you need it

• Annual Bonus Program: Performance-based bonus to reward your hard work.

Remote work is not available in the following States:

California, Colorado, Connecticut, and New York.

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