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Remote Director Customer Service Jobs in Springfield, MA

ARIVONIX.AI

Sales Director

Hartford, CT · Remote

$100K - $140K/yr

Enterprise Sales Director (Insurance/ InsureTech) - (Remote / Hybrid) - Preferred Locations: US ... Develop regional account strategies and maintain accurate forecasts and CRM records (e.g.

micro1 AI

Director of Biostatistics

Hartford, CT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Springfield, MA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Oscar Health

Director, Internal Audit

Hartford, CT · Remote

$180K - $236K/yr

This is a remote position, open to candidates who reside in: Hartford, CT. You will be fully remote ... Provide advisory services and insights to the business partners on risk and internal controls

HMG Careers

Sales Coordinator Remote

Stafford Springs, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Glastonbury, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 41-60

All JobsCustomer Service JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Springfield, MA

Remote Director Customer Service information

See Springfield, MA salary details

$38.9K

$122.9K

$195.8K

How much do remote director customer service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote director customer service in Springfield, MA is $122,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $147,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Springfield, MA? The most popular types of Remote Customer Service jobs in Springfield, MA are:
What are popular job titles related to Remote Director Customer Service jobs in Springfield, MA? For Remote Director Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Director Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Director Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Director Customer Service jobs? Cities near Springfield, MA with the most Remote Director Customer Service job openings:
Remote Director Customer Service jobs near you

Sales Director

ARIVONIX.AI

Hartford, CT • Remote

$100K - $140K/yr

Full-time

PTO

Re-posted 16 days ago

Job description

Enterprise Sales Director (Insurance/ InsureTech) – (Remote / Hybrid) - Preferred Locations: US East Coast (e.g., New York, New Jersey, Pennsylvania, Massachusetts, Connecticut)

Flexible remote work with travel for in-person client engagement on needed basis.

ABOUT THE ORGANIZATION

Arivonix – We are an Agentic AI Platform for Real-Time Enterprise Data Management and Monetization. – Please visit us here: Arivonix AI | Agentic AI Platform

ABOUT THE ROLE

Arivonix is looking for a sales-driven Enterprise Sales Director with 10+ years of B2B enterprise sales experience, especially in cloud/data warehouse or data platform or Consulting Services in Insurance/InsureTech Domain. This person will lead pipeline generation, own the full sales cycle, and build strong relationships across Insurance/InsureTech.

KEY RESPONSIBILITIES

  • Drive outbound prospecting across verticals (insurance, finance, healthcare), leveraging existing relationships and networks
  • Proactively identify and engage enterprise buyers to build a high-value sales pipeline
  • Conduct in-depth discovery sessions to uncover clients’ data workflow challenges and pain points
  • Translate these insights into bespoke solution proposals, positioning Arivonix’s cloud/data fabric capabilities as high-impact answers
  • Take ownership from first outreach through proposal, negotiation, and closing
  • Partner with Product, Technical, Marketing, and Legal teams to craft compelling PoVs and offers
  • Develop regional account strategies and maintain accurate forecasts and CRM records (e.g. Salesforce)
  • Meet or exceed ambitious sales targets with a consultative, value-focused selling approach
  • Cultivate deep, strategic relationships with executive and technical stakeholders
  • Understand vertical-specific challenges—especially around governance, compliance, and data workflows—to drive relevance and trust

REQUIRED QUALIFICATIONS

  • 10+ years of experience in enterprise B2B sales of cloud, data platforms, or data warehouse solutions. Documented track record of meeting/exceeding sales targets, navigating complex multi-stakeholder cycles
  • Deep knowledge of regulatory and data challenges in Insurance/InsureTech
  • Skilled in building and expanding client networks within insurance domain
  • Expert at diagnosing client needs and crafting tailored solution narratives and proposals. Comfort in mapping data workflow/management gaps to technical solutions
  • Strong proficiency in managing the end-to-end sales cycle, including conducting demos, negotiation, closing, and use of CRM tools like Salesforce, Zoho
  • Exceptional at storytelling, persuasion, negotiation, and account leadership across executive-level stakeholders
  • Demonstrated drive, independence, persistence, and a hunter mindset to navigate long sales cycles and maintain momentum

PREFERRED QUALIFICATIONS

  • Familiarity with enterprise cloud platforms, modern data warehouse technologies, and integration dynamics
  • Proven success in closing enterprise-level deals with complex negotiations and long cycles
  • Comfortable managing remote/virtual sales engagements and navigating fast-paced, evolving market conditions

For details contact,

Hariharan P

Senior Recruitment Consultant

hariharanp@arivonix.com

https://www.arivonix.ai/

Company Description

Arivonix – We are an Agentic AI Platform for Real-Time Enterprise Data Management and Monetization. – Please visit us here: Arivonix.ai