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Susquehanna University

Direct Support Professional

NY · On-site +1

$19/hr

US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in ...

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How much do remote direct support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote direct support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in a Remote Direct Support position?

A typical day as a Remote Direct Support professional involves regularly checking in with clients via phone or video calls, assisting with daily living tasks, and providing social or emotional support based on individual service plans. You may help clients with appointment scheduling, medication reminders, or resource navigation, and will frequently document progress or concerns using secure online systems. Collaboration with supervisors, case managers, or other support staff is common to ensure comprehensive care. This role often requires adaptability and self-motivation, as you manage your schedule while ensuring consistent, high-quality support to those you serve.

What is a Remote Direct Support job?

A Remote Direct Support job involves assisting individuals with disabilities or special needs through virtual communication rather than in-person interaction. Duties may include providing guidance, emotional support, and resources to help clients maintain independence and improve their quality of life. Support is typically offered through phone calls, video chats, emails, or other online platforms. This role requires strong communication skills, empathy, and the ability to adapt to clients' unique needs remotely.

What are the key skills and qualifications needed to thrive in the Remote Direct Support position, and why are they important?

To thrive as a Remote Direct Support professional, you need experience in supporting individuals with disabilities or mental health needs, a high school diploma or equivalent, and knowledge of care best practices. Familiarity with virtual communication platforms, basic documentation software, and, in some cases, relevant certifications such as CPR or First Aid are typically required. Strong interpersonal skills, patience, reliability, and problem-solving abilities will help you stand out in this role. These skills ensure you can provide safe, compassionate, and effective support to clients while working remotely and coordinating with care teams.

More about Remote Direct Support jobs
What cities are hiring for Remote Direct Support jobs? Cities with the most Remote Direct Support job openings:
What are the most commonly searched types of Direct Support jobs? The most popular types of Direct Support jobs are:
What states have the most Remote Direct Support jobs? States with the most job openings for Remote Direct Support jobs include:
What job categories do people searching Remote Direct Support jobs look for? The top searched job categories for Remote Direct Support jobs are:
Remote Direct Support jobs near you
Infographic showing various Remote Direct Support job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.
Direct Support Professional

Direct Support Professional

Services For The Underserved, Inc.

Saint Albans, NY • On-site, Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Min
USD $19.00/Hr.
Max
USD $19.00/Hr.
Position Overview
Turn your passion for helping others into a fulfilling career at one of New York City's most respected disability services organizations.
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe environment. Join our team to start your career in social services while learning from the best experts in the field.
S:US offers a variety of shift and schedule options across our programs, 1199 union benefits, and a 10-percent internal promotion rate organization-wide. Schedule availability varies by program and position, and employees are hired into a specific schedule that is confirmed during the hiring process.
Responsibilities:
  • Provide habilitation services to each client as prescribed in that client's service plans (CFA, Individual Service plan, Habilitation plan)
  • Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation and socialization
  • With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies and procedures
  • Ensure assigned clients' nutritional needs are met according to prescribed diet, and assist with feeding as necessary
  • Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse and other facility problems, including physical plant/safety issues to management

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Qualifications
  • HS Diploma or GED required, Associates Degree preferred
  • One year's experience providing direct services to developmentally disabled persons preferred
  • Preferred Certifications: AMAP, SCIP-R, CPR & First Aid

Keywords: Direct service professional, counselor, residential counselor, direct care counselor, habilitation specialist, human services, social services, social worker, case manager, health services, developmental disabilities, mental health behavioral health, OPWDD, OMRDD
SUS IS AN EQUAL OPPORTUNITY EMPLOYER
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
ID
2025-17374
Work Location
In Person

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