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How much do remote direct support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote direct support in North Carolina is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $15.96 per hour, depending on experience, location, and employer.

What is a remote direct support?

A Remote Direct Support job involves assisting individuals with disabilities or special needs through virtual communication rather than in-person interaction. Duties may include providing guidance, emotional support, and resources to help clients maintain independence and improve their quality of life. Support is typically offered through phone calls, video chats, emails, or other online platforms. This role requires strong communication skills, empathy, and the ability to adapt to clients' unique needs remotely.

What does a remote direct support do?

A typical day as a Remote Direct Support professional involves regularly checking in with clients via phone or video calls, assisting with daily living tasks, and providing social or emotional support based on individual service plans. You may help clients with appointment scheduling, medication reminders, or resource navigation, and will frequently document progress or concerns using secure online systems. Collaboration with supervisors, case managers, or other support staff is common to ensure comprehensive care. This role often requires adaptability and self-motivation, as you manage your schedule while ensuring consistent, high-quality support to those you serve.

What are the key skills and qualifications needed to thrive in remote direct support?

To thrive as a Remote Direct Support professional, you need experience in supporting individuals with disabilities or mental health needs, a high school diploma or equivalent, and knowledge of care best practices. Familiarity with virtual communication platforms, basic documentation software, and, in some cases, relevant certifications such as CPR or First Aid are typically required. Strong interpersonal skills, patience, reliability, and problem-solving abilities will help you stand out in this role. These skills ensure you can provide safe, compassionate, and effective support to clients while working remotely and coordinating with care teams.

What are the most commonly searched types of Direct Support jobs in North Carolina?

The most popular types of Direct Support jobs in North Carolina are:

What are popular job titles related to Remote Direct Support jobs in North Carolina?

For Remote Direct Support jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Remote Direct Support jobs in North Carolina look for?

The top searched job categories for Remote Direct Support jobs in North Carolina are:

What cities in North Carolina are hiring for Remote Direct Support jobs?

Cities in North Carolina with the most Remote Direct Support job openings:

Remote Direct Support jobs near you
Infographic showing various Remote Direct Support job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,782 per year, or $14.8 per hour.

Certification & Compliance Project Specialist (Remote)

Serigor, Inc.

Raleigh, NC • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Certification & Compliance Project Specialist (Remote)
Location: Raleigh, NC
Duration: 12 Months with possible extension
Job Description:
This position is essential to supporting federal compliance efforts, including AoA, the MES Certification schedule, PBA CRR, and DAP, with MITA activities becoming an increasingly important requirement.
This is a new position. The previous Accenture support model for this role is no longer viable because the responsibilities require access to sensitive state processes.
This position is responsible for supporting and driving the execution of the client Medicaid Enterprise Systems certification strategy for each project. The Specialist supports ongoing compliance activities including updating the Analysis of Alternatives document, the MES Certification schedule, and the certification readiness assessment which are essential to achieving certification and enhanced federal funding. As CMS introduces evolving and increasingly complex MITA requirements, this role becomes critical to ensure the program remains aligned with new federal standards. The Specialist provides direct support to the Certification Workstream across multiple high visibility MES projects. The role partners closely with Business Leads, Project Teams, matrix managers, vendors, and other key stakeholders to ensure all CMS criteria are met and that certification activities are coordinated, on schedule, and strategically aligned to achieve successful MMIS/CMS Certification. This position is central to protecting program integrity, sustaining federal funding streams, and strengthening statewide Medicaid systems. The Certification and Compliance Project Specialist ensures that certification tasks are executed with precision, compliance risks are minimized, and MES initiatives consistently meet CMS standards. This role collaborates with internal and external stakeholders to support the overall success of the Medicaid Enterprise System (MES) Program.
  • Responsible for supporting project teams through certification tasks
  • Assists with leading certification workstream meetings
  • Updates document repository for CMS certification artifacts per project
  • Co-manages the Certification Evidence Tracker
  • Pulling, recommending, and managing evidence from the implemented solution to meet CMS Certification requirements
  • Composing narratives to accompany ORR and CRR evidence
  • Oversees system demonstrations for the Business and CMS, as required, to achieve CMS Certification
  • Maintains awareness of CMS certification program and policy updates, organization communication as applicable
  • Provides project schedule activities to project team for CMS effort aligned with scope of contract for a specific project (for integration into project schedules)
  • Adequate preparation for upcoming PBA CRR, DAP, and PDM ORR prep cycles
  • Continuity and quality in managing certification deliverables
  • Timely coordination with MITRE and project teams
  • Utilization of industry best practices for compliance with CMS and State-defined performance standards

Skills:
Skill
Required/Desired
Amount
of Experience
Healthcare related knowledge, ideally in analytics, reporting or related
Required
3
Years
Demonstrated experience using project tracking tools (Microsoft Project, (e.g. Jira, MITAPulse)
Required
3
Years
Project management experience including experience managing staff in a matrix or direct reporting relationship
Required
5
Years
Experience managing multiple priorities/projects including project scope, schedules, quality, change management and project financials
Required
5
Years
Ability to drive, collaborate and coordinate with MITRE and CMS teams
Required
2
Years
CMS Medicaid Enterprise Certification Life Cycle process experience
Required
2
Years
Experience implementing information systems in client facing role
Required
5
Years
Experience in healthcare related knowledge, ideally in analytics, reporting or related
Required
3
Years
Experience with preparation for ORR prep cycles
Required
2
Years
Experience pulling, recommending, and managing evidence from the implemented solution to meet CMS Certification requirements
Required
2
Years
Demonstrated experience using project tracking tools (Microsoft Project, (e.g. Jira, MITAPulse)
Required
5
Years
Exceptional technical writing experience, including authoring playbooks, manuals, etc.
Required
5
Years

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