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Remote Digital Support Specialist Jobs in Springfield, IL

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Remote Digital Support Specialist information

See Springfield, IL salary details

$30.7K

$77.8K

$116K

How much do remote digital support specialist jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote digital support specialist in Springfield, IL is $77,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Digital Support Specialist vs Remote IT Support Technician?

AspectRemote Digital Support SpecialistRemote IT Support Technician
Required CredentialsCertifications like CompTIA A+, customer service skillsIT certifications, technical troubleshooting skills
Work EnvironmentRemote, customer-facing, digital platformsRemote or on-site, technical troubleshooting
Employer & Industry UsageTech companies, customer support centersIT service providers, tech support departments
Common Search & ComparisonOften compared for support roles in digital environmentsCompared for technical troubleshooting roles

The Remote Digital Support Specialist and Remote IT Support Technician roles share similarities in certifications and remote work environments. However, the Digital Support Specialist focuses more on customer service and digital platform support, while the IT Support Technician emphasizes technical troubleshooting and hardware/software issues. Both roles are vital in tech industries but cater to different aspects of technical support.

What does a remote digital support specialist do?

A remote digital support specialist provides technical assistance and troubleshooting for digital products, software, or online services from a remote location. They help users resolve issues, answer questions, and ensure smooth operation using communication tools like chat, email, or phone, often requiring knowledge of specific platforms or tools. Strong communication skills and technical knowledge are essential for this role.

What are popular job titles related to Remote Digital Support Specialist jobs in Springfield, IL?

For Remote Digital Support Specialist jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Remote Digital Support Specialist jobs in Springfield, IL look for?

The top searched job categories for Remote Digital Support Specialist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Remote Digital Support Specialist jobs?

Cities near Springfield, IL with the most Remote Digital Support Specialist job openings:

AI Training Specialist - Chemistry

micro1 AI

Springfield, IL • Remote

$70 - $90/hr

Part-time

Re-posted 10 days ago


Job description

Role Title: Chemistry Specialist


Role Type: Contractor


Location: Remote


micro1 is engaging Chemistry Specialists to participate in a project supporting a leading customer in the scientific and research domain. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Conduct qualitative and quantitative chemical analyses and experiments to support product development, quality control, or process optimization.
  2. Design and interpret complex laboratory experiments involving chemical reactions, synthesis, and separation techniques.
  3. Document laboratory methodologies, data, and findings clearly and accurately, ensuring reproducibility and scientific integrity.
  4. Critically evaluate experimental outcomes to propose improvements or new investigative approaches.
  5. Collaborate and communicate effectively in written and verbal formats with project stakeholders, providing insights and recommendations.
  6. Translate intricate chemistry concepts and experimental results into clear, actionable information for non-specialist audiences.
  7. Contribute domain-specific expertise to enhance the training datasets and reasoning capabilities of AI systems.


Preferred Qualifications

  1. Advanced degree (PhD preferred) in Chemistry or closely related field.
  2. Extensive hands-on experience with wet lab techniques, experimental design, and instrumentation.
  3. Deep understanding of chemical reactions, analytical chemistry, and laboratory best practices.
  4. Demonstrated critical thinking skills and a record of innovative problem-solving in research or applied chemistry settings.
  5. Strong written and verbal communication skills, with the ability to convey technical concepts clearly.
  6. Experience contributing to interdisciplinary projects or cross-functional collaborations.
  7. Familiarity with quality control protocols, safety standards, and regulatory guidelines is a plus.