Remote Developer Support Engineer Jobs in Washington

Job Number: 909

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities

In this role, you will serve as an emerging individual contributor within a team, expanding your leadership, guidance and mentoring skills. With the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. You will interact with stakeholders and utilize influential skills to drive improvements in DevOps processes and practices.

Primary responsibilities include:

• Exhibits influential skills to collaborate across teams to consolidate and simplify DevOps tools and services
• Exhibits the ability to solve problems in ways that drive towards simplicity of architecture and operations
• Capable of completing cloud infrastructure and automated deployment tasks at the direction of a senior engineer
• Builds libraries, modules, and packages for other infrastructure engineers to integrate with their projects
• Builds cloud infrastructure that supports applications and Improves the broader developer experience for engineers
• Supports CI/CD processes to help deliver software of higher quality at greater speed
• Integrates tools to satisfy non-functional requirements such as quality thresholds, security vulnerabilities, and static analysis
• Builds specific application test and deployment pipelines using automated tooling such as Jenkins, Github Actions, Circle CI, Gitlab CI
• Progressive experience working with our government partners and app teams to ensure that we are shipping software that meets security, SLA, and performance requirements

Basic Qualifications

• Bachelor's degree and 5+ years of professional software engineering experience (or equivalent combination of education and experience)
• Hands-on production experience with AWS as a primary cloud provider
• Working proficiency with Kubernetes (EKS or equivalent) — deploying, troubleshooting, and managing containerized workloads
• Proficient with Terraform (or comparable IaC tool) for provisioning and managing cloud infrastructure
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar
• Comfortable working in a Linux environment (shell scripting, systemd, networking basics, package management)
• Background in key DevOps concepts: containerization, virtualization, networking, load balancing/reverse proxies
• Strong written and verbal communication skills
• Team player who can work with other engineers to resolve issues
• Ability to clearly explain technical decisions and tradeoffs regarding complex infrastructure to teammates and stakeholders
• Contributes meaningfully to planning discussions
• Reliably performs DevOps support rotation (business hours) and on-call responsibility (beyond business hours)
• U.S. citizenship or current legal authorization to work and reside in the United States without employer sponsorship is required. Candidates must also be able to successfully complete and maintain any required government background investigation as a condition of employment.

Preferred Qualifications

• Direct experience with Terragrunt for managing multi-environment/multi-account Terraform configurations
• Experience with Argo CD / Argo Workflows (or other GitOps deployment tooling)
• Familiarity with HAProxy and/or OpenResty (or comparable reverse proxy / API gateway tools like NGINX, Envoy, Kong)
• Proficiency with at least one scripting/coding language (Go, Bash, Python, etc.)
• Experience with GitHub Actions specifically (reusable workflows, composite actions, self-hosted runners)
• Experience integrating security/quality tooling into pipelines (SAST/DAST, dependency scanning)
• Experience working within federal/government IT environments (ATO processes, FedRAMP, STIGs, or similar compliance frameworks)
• Experience building internal developer platforms or "golden path" tooling to improve developer experience
• Experience with observability stacks (Datadog, CloudWatch)

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $125,000 - $135,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

job reference:

https://adhoc.team/