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Remote Developer Support Engineer Jobs in Port Orchard, WA

Aquent

Systems Support Engineer

Tacoma, WA · On-site +1

$55 - $58/hr

Prior experience in a developer support, DevOps support, or IT/platform support role. * Familiarity with build and Continuous Integration systems, including remote build execution or comparable ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site +1

$90K - $130K/yr

Company Overview Zeno Power is the leading developer of nuclear batteries - compact power systems ... remote work is optional on Mondays and Fridays. * Travel: Travel is required, * Motor Abilities:

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

About the Job We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle. This is a hands-on role reporting to the Client Enablement Lead. From day ...

KEYENCE

Field Application Engineer '27

Kirkland, WA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Auterion

Enterprise Solutions Engineer

Seattle, WA · Remote

Work within the Enterprise team in Zurich as a remote engineer and collaborate with other ... Provide expert support (L3) to customers facing technical issues * Write clear and concise internal ...

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All JobsDeveloper Support Engineer JobsRemote Developer Support Engineer JobsRemote Developer Support Engineer Jobs in Port Orchard, WA

Remote Developer Support Engineer information

See Port Orchard, WA salary details

$129.8K

$149.7K

How much do remote developer support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote developer support engineer in Port Orchard, WA is $148,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $148,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

Remote Developer Support Engineer jobs near you

Systems Support Engineer

Aquent

Tacoma, WA • On-site, Remote

$55 - $58/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Placement Type:
Temporary
Salary:
$55-58 Hourly
Start Date:
Aug 3, 2026
Aquent is partnering with a leading innovator in advanced vehicle technology, a company dedicated to pushing the boundaries of automotive engineering. This organization is at the forefront of developing the essential systems that power the next generation of vehicles, fostering an environment where cutting-edge technology meets real-world application. Join a team where your contributions directly enhance the productivity of engineers shaping the future of transportation, making a tangible impact on the future of mobility.
Are you ready to be the hero for software engineers developing groundbreaking advanced vehicle technology? In this pivotal role, you won't just be solving problems; you'll be directly enabling the progress of an entire organization. As a key contributor, you will be the crucial first point of contact, diving deep into complex technical challenges, and ensuring our developers have seamless access to the tools and environments they need to innovate. Your expertise will accelerate development cycles, enhance system reliability, and directly contribute to the creation of advanced vehicle systems. If you thrive on unraveling technical mysteries and empowering others, this is your opportunity to make a significant impact.
What You'll Do
  • Own the initial response to incoming requests, actively monitoring customer support channels, promptly acknowledging issues, and setting a professional tone for a rapid support experience.
  • Triage issues by meticulously reproducing them, categorizing their nature, assigning appropriate severity, and either resolving them directly or routing them to the correct team with a clear, well-documented hand-off.
  • Resolve a wide array of niche environment or configuration issues, including connectivity problems, setup challenges, and client-side misconfigurations, often without requiring escalation.
  • Effectively escalate complex issues to the owning engineering team, providing precise reproductions and all necessary context for immediate action.
  • Continuously improve support documentation by transforming recurring issues into valuable runbooks, FAQ entries, and updated documentation, fostering future self-service for customers.
  • Participate in a shared on-call rotation for high-severity (P0/P1) escalations, complementing standard US business hours coverage.
  • Initially, focus on helping customers resolve issues connecting to remote development environments, particularly addressing client setup, authentication, and networking problems.
  • Potentially expand your role to cover other services and scenarios, including Continuous Integration, build systems, and various development tools.

What We're Looking For (Must-Have Qualifications)
  • A Bachelor's Degree in an Engineering field (e.g., Mechanical, Computer, Aerospace).
  • 2-4 years of relevant experience.
  • Basic networking literacy, including familiarity with SSH (key authentication, ssh-agent, port forwarding), DNS resolution, VPNs, HTTP(S) proxies, and the ability to diagnose connectivity or latency problems between a client and a remote host.
  • Cross-platform comfort with macOS, Windows (including WSL), and Linux, sufficient to follow setup processes and identify system differences.
  • Command-line fluency, comfortable navigating a shell, reading logs, running diagnostic commands, and editing configuration files in a terminal environment.
  • Proficiency in version control basics, including cloning repositories, branching, performing diffs, and reviewing pull requests.
  • A strong debugging instinct, capable of taking vague problem descriptions, reproducing issues, narrowing down their scope, and describing them precisely.
  • Exceptional customer-facing communication skills, demonstrating clear, calm, and professional written interaction with engineers, alongside excellent ticket hygiene (status updates, severity, reproduction steps, resolution details).
  • A personality that enjoys solving complex problems.

What Will Set You Apart (Nice-to-Have Qualifications)
  • Prior experience in a developer support, DevOps support, or IT/platform support role.
  • Familiarity with build and Continuous Integration systems, including remote build execution or comparable tooling.
  • Exposure to programming language ecosystems (e.g., Python, C++).
  • Experience with code editors and remote or cloud-based development environments.
  • Comfort with public cloud platforms and light scripting for diagnostics and automation (e.g., Bash, Python).

Why This Role is Exciting
This is a unique opportunity to contribute to the cutting edge of advanced vehicle technology. You will join a team with a great culture and friendly, collaborative colleagues, all while maintaining a healthy work-life balance. This role offers significant growth potential, allowing you to gain extensive experience across a wide range of technologies and systems. There is a high likelihood of extension, with the potential for a direct hire opportunity.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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