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Remote Developer Advocate Jobs in California (NOW HIRING)

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our ... If you've ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you've used ReadMe! We ...

Figma

Security Engineer

San Francisco, CA · Remote

This is a remote first role. You will partner closely with teams across the company and focus on ... Advocate for secure practices across Figma's AI infrastructure, platforms, and data systems.

Firecrawl

Technical BDR

San Francisco, CA · On-site +1

$120K - $220K/yr

N/A (Remote) About Firecrawl Firecrawl is the easiest way to extract data from the web. Developers ... Developer advocates looking for a more direct revenue path. What We're NOT Looking For Volume-only ...

Waymo

Senior System Test Engineer, Perception

San Diego, CA · On-site +1

$110K - $151K/yr

... when remote assistance is needed, across multiple platforms and in support of rapid ... and be an enabler and advocate for automation at scale * Lead cross-functionally to unblock ...

Joby Aviation

Senior Software Engineer

Santa Cruz, CA · Remote

$117K - $193K/yr

Lead the design and implementation of frameworks to support remote monitoring and management of ... Drive engineering quality through code review, root cause analysis, and advocacy for sound software ...

DataHub

Customer Centric Engineer

Palo Alto, CA · On-site +1

Monitor customer health metrics and advocate internally (alongside our Customer Success team) for ... Remote Work All roles are remote unless otherwise specified in the . Review the to confirm if the ...

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Remote Developer Advocate information

What is the difference between Remote Developer Advocate vs Remote Developer Evangelist?

AspectRemote Developer AdvocateRemote Developer Evangelist
Required CredentialsTechnical background, coding skills, communication skillsTechnical expertise, strong communication, community engagement
Work EnvironmentRemote, tech companies, startups, open-source projectsRemote, tech companies, community events, conferences
Employer & Industry UsageCommon in software and tech industries, used interchangeablySimilar to Developer Advocate, often used in marketing-focused roles
Search & Comparison IntentHigh overlap, often compared for role responsibilitiesRelated but more marketing-oriented

Both roles focus on promoting developer tools and fostering community engagement. The Remote Developer Advocate emphasizes technical advocacy and education, while the Remote Developer Evangelist leans more towards marketing and brand promotion within developer communities.

What are the key skills and qualifications needed to thrive as a Remote Developer Advocate, and why are they important?

To thrive as a Remote Developer Advocate, you need a strong background in software development, technical writing, and public speaking, often supported by a degree in computer science or related field. Familiarity with developer tools, cloud platforms, APIs, and content management systems—as well as experience using platforms like GitHub and documentation tools—is typical. Excellent communication, community engagement, and collaboration skills are crucial for building trust and fostering relationships with developer communities. These abilities ensure you can effectively bridge the gap between engineering teams and external developers, driving product adoption and user satisfaction.

How does a remote Developer Advocate typically collaborate with engineering and product teams?

As a remote Developer Advocate, you will frequently collaborate with engineering and product teams through virtual meetings, asynchronous communication (like Slack or email), and shared documentation platforms. Your role involves acting as a bridge between external developers and internal teams, so you’ll often gather feedback from the developer community and relay it to shape product features or identify pain points. Building strong relationships across departments and proactively communicating insights are key to ensuring that developer needs are understood and prioritized, even when working remotely.

What is a Remote Developer Advocate?

A Remote Developer Advocate is a professional who works primarily from a remote location to bridge the gap between software developers and a company’s products or services. They engage with developer communities, create technical content, and provide feedback to internal teams to improve products. Their main goal is to support and empower developers by offering guidance, resources, and advocacy, all while working outside of a traditional office environment. This role often involves public speaking, writing tutorials, and building community relationships online.
What are the most commonly searched types of Developer Advocate jobs in California? The most popular types of Developer Advocate jobs in California are:
What are popular job titles related to Remote Developer Advocate jobs in California? For Remote Developer Advocate jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Developer Advocate jobs in California look for? The top searched job categories for Remote Developer Advocate jobs in California are:
What cities in California are hiring for Remote Developer Advocate jobs? Cities in California with the most Remote Developer Advocate job openings:
Remote Developer Advocate jobs near you
Enterprise Support Engineer

Enterprise Support Engineer

ReadMe

San Francisco, CA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US)
We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong technical judgment, and a proven track record of supporting complex customer environments. This role is designed for someone who knows how to navigate ambiguity, manage high-stakes situations, and communicate clearly with stakeholders ranging from developers to executives.
At ReadMe, Support is not simply reactive. Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain world-class developer documentation, optimize their integrations, and confidently scale their use of our platform. You look beyond individual tickets to understand systemic issues, advocate internally for customers, and proactively improve the overall customer experience.
We're a small team of humans (and one owl) working together to do big things - and that's where you come in. In this role you'll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture.
What we do
ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you've ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you've used ReadMe!
We love what we do because it's so much more than just documentation. We're providing tools for teams to build a better developer experience and make their products and APIs easier to use. We've got great support from our investors at Accel who led our Series A, and our interview process reflects the open, caring, and whimsical culture we want to maintain as we scale.
• What you'll do here
  • Serve as a primary technical point of contact for enterprise customers.
  • Deliver timely, accurate, and highly professional support across multiple channels (In-App Messenger, forums, social, feature boards, and escalations).
  • Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues.
  • Partner cross-functionally with Engineering, Product, and Customer Success to advocate for customer needs.
  • Identify patterns in support cases and proactively recommend product or process improvements.
  • Draft clear, executive-ready communications during escalations or incident scenarios.
  • File detailed bug reports, provide reproducible test cases, and contribute technical fixes when appropriate.
  • Contribute to and elevate internal and external documentation.

You'll love this job if you...
  • You have significant experience supporting enterprise or high-growth SaaS customers.
  • You remain calm and structured during high-priority or time-sensitive situations.
  • You can confidently say "no" or reset expectations while preserving trust.
  • You communicate complex technical concepts clearly to both technical and non-technical audiences.

Technical Skills
  • APIs and API debugging
  • Swagger / OpenAPI specifications
  • OAuth, SAML, and SSO authentication flows
  • Git and CI/CD troubleshooting
  • Front-end technologies (HTML, CSS, JavaScript)
  • Markdown
  • Chrome Developer Tools
  • CLI environments
  • npm packages and modern JavaScript ecosystems
  • Leveraging AI tools (e.g., Claude, ChatGPT) in debugging workflows - with strong judgment and verification
  • Diagnosing performance, configuration, and integration issues

Support Skills
  • You have a structured investigation and root-cause analysis process.
  • You follow through on every issue and ensure closure.
  • You identify recurring friction points and advocate for systemic improvements.
  • You're proactive, detail-oriented, and accountable.
  • You understand metrics (SLAs, CSAT, time to resolution) and consistently perform at a high level.

☆ This role is a great fit if...
  • You enjoy turning high-stakes or frustrated customers into long-term advocates.
  • You can operate independently while collaborating cross-functionally.
  • You want to help shape enterprise-grade support at a growing company.
  • You're excited to have real impact at an early-stage but scaling startup.

How you'll grow within one month...
  • Build relationships with Support, Engineering, Product, and Success teams.
  • Deeply learn ReadMe's product architecture, features, and customer use cases.
  • Train on our support tools and internal processes.
  • Begin troubleshooting and resolving real customer issues.
  • Understand our SLAs, escalation paths, and support performance metrics.

Within a few months, you'll...
  • Confidently manage enterprise-level customer conversations.
  • Develop a strong command of OpenAPI and advanced implementation patterns.
  • Identify product gaps and contribute meaningful feedback to Engineering.
  • Own complex investigations from intake to resolution.
  • Strengthen internal documentation and knowledge-sharing processes.

Within your first year, you'll...
  • Be recognized as a ReadMe product expert.
  • Serve as a trusted technical advisor to key customers.
  • Help shape support processes as we scale.
  • Contribute significantly to reducing friction across the customer journey.
  • Play a key role in maintaining the high standard of enterprise support that defines ReadMe.

What's the hiring process like?
  • Create a ReadMe project, it's free for 14 days with no credit card required!
  • Explore ReadMe and create a page in your project to show us who you are and why you want to join our team!
  • Share the URL in the "Website" field as part of your application.
  • We can't wait to read your resume and (hopefully personality-filled) ReadMe project! Let us know what excites you about the role, and help us get to know you better!
  • If we think we might be a good fit for you, we'll set up a 30-minute Zoom call with Jesse Yowell, our Head of Support! We'll tell you more about the role, and get a chance to hear about your experiences.
  • Next will be a take home project and 30-minute conversational interview with one of our Enterprise Support Engineers to assess your troubleshooting skills.
  • Then we'll invite you to an "onsite" interview conducted over Zoom! You'll get to meet everyone on the support team, members from other ReadMe teams, and dig a little more into your technical skills!
  • We'll let you know how things went within a week! If it still seems like a good fit all around, we'll extend you an offer! If not, we will update you to let you know so you aren't left hanging.

Our benefits include...
  • Unlimited PTO with a three-week minimum.
  • Fully covered medical, dental, and vision insurance for you, and 100% for your dependents.
  • A One Medical membership.
  • A gym or fitness stipend of up to $150 per month.
  • One-to-one donation matching of up to $1,000 per year.
  • Twelve weeks of paid parental leave after the birth or adoption of a child.
  • Hybrid work.
  • Three offsite retreats per year to get together with coworkers and plan for the quarter ahead.
  • Take a look at our handbook for more information on our benefits!

Not sure if you'd be the right fit? Apply anyway! We'd love to see your application.
At ReadMe, we're committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

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