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Remote Desktop Technician Jobs in Springfield, VA

F2Onsite

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Mac OS Engineer - REMOTE

Washington, DC · Remote

$65 - $75/hr

... technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

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CyberSheath

Service Dispatch Coordinator

Reston, VA · Remote

$45K - $65K/yr

... such as computer desktop and network troubleshooting Organize technician schedules to ensure ... Remote work environment Work hours are Monday - Friday 8:00 AM - 5:00 PM Pacific (11:00 AM - 8:00 ...

Atlas Copco

Field Service Technician II

Washington, DC · On-site +1

... remote installations by video call. • Prepare service trip reports, document issues, and pass on relevant information to the operations and engineering teams. • Issue RMAs, work with Sales ...

Samprasoft

IT Helpdesk Support

Mclean, VA · Remote

Experience with mobile device migrations/configuration in a classroom setting or 1/1 remote migrations for remote users * Mobile Device Management experience (Workspace One preferred) * Migration ...

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Remote Desktop Technician information

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$14

$23

$34

How much do remote desktop technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop technician in Springfield, VA is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.87 per hour, depending on experience, location, and employer.

What is a Remote Desktop Technician job?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

What are the key skills and qualifications needed to thrive in the Remote Desktop Technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What are some common challenges Remote Desktop Technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.
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What are popular job titles related to Remote Desktop Technician jobs in Springfield, VA? For Remote Desktop Technician jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Technician jobs in Springfield, VA look for? The top searched job categories for Remote Desktop Technician jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Desktop Technician jobs? Cities near Springfield, VA with the most Remote Desktop Technician job openings:
Remote Desktop Technician jobs near you
Infographic showing various Remote Desktop Technician job openings in Springfield, VA as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $49,893 per year, or $24 per hour.
Service Desk Engineer

Service Desk Engineer

Loudoun County Public Schools

Leesburg, VA • On-site, Remote

$27.81 - $35.79/hr

Other

This job post has expired today. Applications are no longer accepted.

Loudoun County Public Schools rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

258th of 538 rated elementary and secondary schools

Job description

Position Overview
The Service Desk Engineer is an important and highly visible representative of the Department of Digital Innovation (DDI) as they are the primary point of contact for end user technical support. The Service Desk Engineer must be knowledgeable and familiar with DDI's IT service catalog and able to utilize their skills, experience, and talent to resolve issues while providing excellent customer service. The Service Desk Engineer logs incidents and service requests to ensure that the enterprise ITSM system has accurate data which enables the organization to effectively deliver and maintain IT Services. The Service Desk Engineer must be knowledgeable about these offerings, understand the expected behavior, assist users with technical problems, and escalate appropriately when further assistance is needed.
Roles and Responsibilities
The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate:
  • Provides support as the primary point of contact for all enterprise users requiring technical assistance or advice regarding IT services
  • Documents incidents and service requests; log, categorize and prioritize incidents according to established process and standards; resolve issues as appropriate or escalate to other teams for resolution
  • Identifies potential trends and log problems for recurring incidents to prevent problems from occurring, eliminate recurring incidents, and minimize the impact of incidents that cannot be prevented
  • Drafts and publishes district-wide communications to keep users informed of progress, planned changes, service disruptions, and outages
  • Identifies and diagnoses technology related issues including devices, hardware, software, configuration and/or network systems in a timely and accurate manner
  • Collaborates with subject matter experts to identify, create, and maintain knowledge base articles
  • Maintains a comprehensive service catalog of existing, new, and retired service offerings and technologies offered by the district
  • Tests processes and services to provide feedback and recommendations based on analysis
  • Monitors service levels and collaborate with team and other LCPS departments to improve outcomes
Qualifications
Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable.
Education
Associate degree or with ITIL Foundation, HDI Support Center Analyst or Desktop Support Technician certifications
Experience
  • Two (2) years of experience in an Information Technology field
  • Demonstrated experience delivering customer service and technical support
Licenses and Certifications
Knowledge, Skills and Abilities
  • Organized and detail oriented with the ability to deal with a high volume of varying technical issues
  • Outstanding verbal and written communication skills with the ability to articulate technical details to both technical and non-technical end-users
  • Ability to work successfully in a team environment

Physical Requirements
The following provides a brief description of physical requirements for this position:
While performing the duties of this job, the employee is regularly talking. expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Reports to: Supervisor, Technology Support Center
FLSA Status: Non-Exempt
Months/Days/Hours: 12 months/ 254 days/ 8 hours
Salary Level:Universal 8
Salary Scale: https://www.lcps.org/compensation
Salary Range: $27.81 - $35.79
Remote Work Eligible: Yes
Union Designation: Non-Union
Remote Work Disclosure
The following guidelines apply to jobs and positions where employees have been identified as having the potential to work remotely. Remote work is defined as completing one's duties and responsibilities at a site other than one's assigned duty location. In order to be eligible for remote work privileges, an employee must have demonstrated consistent, positive performance and have the support and approval of their direct supervisor. In addition, these employees must have reliable high-speed internet and a designated workspace that allows them privacy while completing sensitive and confidential work. Employees who are non-exempt and are working remotely will work their regular scheduled hours and gain prior approval from their supervisor if they work more than 8 hours a day or more than 40 hours in a workweek. Remote work privileges can be amended, changed, or revoked based upon the performance of the employee, as well as the needs of Loudoun County Public Schools.

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About Loudoun County Public Schools

Sourced by ZipRecruiter

Loudoun County Public Schools (LCPS) is a prominent entity in the education industry, situated in Broadlands, Virginia, United States. Being operational through the official website, lcps.org, LCPS provides quality public education services as its core product. The establishment dates back to 1870, providing educational services to the Loudoun County for over 150 years. LCPS's mission is to empower all students to make meaningful contributions to the world. They aim to create a safe and motivating environment for students and work with a dedication to continuous growth and achievement. Notably, LCPS has been recognized repeatedly for its commitment to educational excellence, with numerous schools within the district earning the Virginia Index of Performance awards for advanced learning and achievement.

Industry

Elementary and secondary schools

Company size

5,001 - 10,000 Employees

Headquarters location

Broadlands, VA, US

Year founded

1870

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