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Remote Desktop Support Jobs in Exton, PA (NOW HIRING)

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

IT Support Specialist

Philadelphia, PA · On-site +1

$50K - $60K/yr

Install and administer remote monitoring/support software on all company devices. * 3. Provisioning & Deprovisioning * Provision new employees according to their specific role * Fully and promptly ...

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center ... Training would be provided, prior to any movement to support a new product. The requirements listed ...

New

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The EHR Support Services Analyst serves as a critical front-line representative of Core Solutions, delivering responsive, high-quality support across the customer lifecycle -- from initial issue ...

Showing results 21-40

Remote Desktop Support information

See Exton, PA salary details

$9

$26

$44

How much do remote desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote desktop support in Exton, PA is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.71 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What cities near Exton, PA are hiring for Remote Desktop Support jobs?

Cities near Exton, PA with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $54,194 per year, or $26.1 per hour.

Web Content Publisher

DIGITAL ELEMENTS LLC

Aston, PA • Remote

$45K - $50K/yr

Full-time

Medical, Vision, PTO

Re-posted 2 days ago


Job description

Benefits:
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Web Content Publisher

Reports to: Content Manager

Role Summary

The Web Content Publisher's primary responsibility is turning finished, approved content into polished, published, SEO-ready pages in WordPress, including page layout and design, image selection, and infographic creation, with an eye toward how every page looks and functions on mobile, not just desktop. This role reports to the Content Manager and works within the Content department. 
Once a page is published, the Publisher moves the Trello card into the SEO list so the SEO team can complete schema markup, internal linking, and Google indexing submission promptly. When publishing volume doesn't fill the week, or during major site launches and large-scale projects, the Publisher also supports the web development team and/or SEO team with WordPress tasks, page fixes, and general site improvements.

Core Responsibilities


Publishing & Content (Primary)

•       Stage and publish new client pages in WordPress on schedule, following the content calendar managed by the Content Manager and Content Coordinator.
•       Build and update revised pages for existing clients, integrating new content, refreshed copy, and improved formatting.
•       Design clean, professional page layouts appropriate for healthcare and behavioral health audiences, with attention to how each page displays on mobile as well as desktop.
•       Select and place images that support SEO best practices (relevance, alt text, file size/optimization, licensing).
•       Create infographics and other visual assets to support blog posts, service pages, and resource content.
•       Set parent page and permalink correctly for each page, using the values provided in the SEO team's content brief.
•       Maintain consistent formatting, accessibility, and site structure standards across all client sites.

SEO Handoff

•       Publish each page on schedule, then move its Trello card into the SEO list promptly so the SEO team can begin their work with minimal delay.
•       Confirm parent page and permalink match what's specified in the content brief before publishing.
•       Flag any content or formatting issues to the Content Manager before publishing.
•       Note: schema markup, internal linking, and Google indexing submission are owned by the SEO team once a page is published.

Web Development & Site Support (Secondary)

•       Support the web development team with WordPress tasks during major site launches or other all-hands projects.
•       Improve the look and layout of existing pages, fixing formatting, spacing, and display issues in WordPress.
•       Take on general WordPress upkeep and troubleshooting as needed when publishing volume allows.

Communication & Collaboration

•       Communicate proactively with the Content Manager, Content Coordinator, SEO team, and web development team as needed.
•       Flag bottlenecks or delays within 24 hours.

Performance Standards & KPIs

These KPIs measure what the Publisher directly controls, not content quality or SEO strategy decisions, which remain with the Content Manager and SEO team respectively.


Publishing & Operations

•       100% of approved, ready-to-publish pages go live on or before their scheduled date.
•       Zero stalled pages in the publishing queue for more than 2 business days without a documented reason.
•       100% of published pages have their Trello card moved into the SEO list within 1 business day of going live.
•       100% of published pages meet formatting, image, and accessibility standards on first publish.

Mobile & Design Quality

•       100% of published pages reviewed and confirmed mobile-friendly (layout, images, and readability) before moving to the SEO list.

Web Support & Site Quality

•       Responsive and available during major launches or all-hands site projects.
•       Existing-page fixes and improvements completed within agreed timeframes.

Communication & Professionalism

•       Bottlenecks or delays flagged within 24 hours.
•       Consistent and clear communication with Content, SEO and Web Dev teams where applicable. 
•       Demonstrates mastery of WordPress workflow and publishing standards by Day 60.

This is a remote position.