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Remote Desktop Support Manager Jobs in Union, NJ

Atlas Technica

IT Project Engineer - NYC

New York, NY · On-site +1

$75K - $95K/yr

Hybrid - NYC Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity ... Desktop and mobile device deployment and troubleshooting * Cloud platform experience, including:

Atlas Technica

Team Lead

New York, NY · On-site +1

$90K - $110K/yr

The ideal candidate will possess at least 2 years of people management and 5 years of IT experience (Desktop Support, Systems Engineering, Systems Administration) and should have the following ...

NBCUniversal

Principal DevOps Engineer

Manhattan, NY · On-site +1

$57.75 - $79/hr

Built to support the complex demands of live broadcast production, this platform spans compute ... remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet.

NBCUniversal

Principal DevOps Engineer

Manhattan, NY · On-site +1

$57.75 - $79/hr

Built to support the complex demands of live broadcast production, this platform spans compute ... remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet.

NBCUniversal

Principal DevOps Engineer

New York, NY · On-site +1

$57.75 - $79/hr

Built to support the complex demands of live broadcast production, this platform spans compute ... remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet.

Hitachi, Ltd.

Deskside

New York, NY · On-site +1

$22.25 - $28.25/hr

... support through in-person, phone, and remote channels. * Troubleshoot and resolve desktop, laptop ... Manage Active Directory user accounts, permissions, password resets, groups, and access . * Monitor ...

HMG Careers

Sales Manager Remote

Somerset, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Little Ferry, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Morristown, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Brookdale, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Roselle Park, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

South River, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Harrison, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Vauxhall, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Cliffside Park, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Showing results 21-40

All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Union, NJ

Remote Desktop Support Manager information

See Union, NJ salary details

$15

$36

$61

How much do remote desktop support manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote desktop support manager in Union, NJ is $36.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $48.99 per hour, depending on experience, location, and employer.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Union, NJ?

For Remote Desktop Support Manager jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Union, NJ look for?

The top searched job categories for Remote Desktop Support Manager jobs in Union, NJ are:

What cities near Union, NJ are hiring for Remote Desktop Support Manager jobs?

Cities near Union, NJ with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you

IT Project Engineer - NYC

Atlas Technica

New York, NY • On-site, Remote

$75K - $95K/yr

Full-time

Re-posted 4 days ago

Job description

Title: IT Project Engineer
Reports to: Project Engineering Manager
Type: Full-Time, Salaried, Exempt Employee
Shift: Hybrid - NYC
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
Project Engineer is a technical, detail-oriented, client-facing role responsible for onboarding new clients into Atlas Technica's support model.
You will implement secure, reliable, and supportable solutions that align with Atlas Technica standards, industry best practices, and the regulatory expectations of the alternative investment space. In this role, you will support onboarding projects end to end, act as an escalation point for Junior Project Engineers, and ensure implementations and documentation can withstand investor due diligence reviews, audits, and compliance assessments.
You will partner closely with Senior Project Engineers, Project Managers, and Support, as well as Network and Cloud teams, to deliver predictable, well-controlled onboarding outcomes.
Responsibilities
  • Implement secure, compliant client environments using industry standards and best practices appropriate for regulated financial and alternative investment firms, under the guidance of Senior Project Engineers and the Project Engineering Manager.
  • Support onboarding projects from discovery through cutover and handoff to Support; serve as the primary implementation engineer on projects led by a Senior Project Engineer.
  • Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers by translating discovery findings into detailed tasks, effort estimates, and risk and mitigation considerations, including access controls, logging, data protection, and change management.
  • Execute cloud and infrastructure builds, including:
    • Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Conditional Access)
    • Entra ID (Azure AD), Windows Server, Active Directory, Group Policy
    • File and email migrations from legacy or on-premises environments
    • Network and security components such as firewalls, switches, and wireless access points
  • Perform and document cloud and infrastructure assessments, producing clear, prioritized recommendations aligned with client risk appetite, regulatory expectations, and industry best practices.
  • Follow and help refine documented onboarding, discovery, and quality control processes to ensure consistency, traceability, and audit readiness.
  • Serve as a technical escalation point for Junior Project Engineers and interns during onboarding projects, escalating complex issues as appropriate.
  • Collaborate closely with Project Managers to provide clear, timely updates on progress, risks, dependencies, and next steps to internal stakeholders and client leadership.
  • Produce and maintain high-quality technical documentation, including runbooks, configuration guides, and diagrams, suitable for audits, security reviews, and investor DDQs.
  • Contribute to continuous improvement by identifying opportunities for automation, standardization, and process refinement, and by feeding lessons learned back into onboarding standards and workflows.

Qualifications
  • 3 to 7 years of professional IT experience in roles such as Desktop Support, Systems Engineering, or Systems Administration.
  • Experience in an MSP or multi-tenant environment, ideally supporting regulated industries such as financial services, asset management, or healthcare.
  • Hands-on project and implementation experience, including serving as a primary engineer or key contributor on onboarding or migration projects.
  • Strong end-user and desktop support background, including:
    • Microsoft Windows desktops
    • Microsoft Office and Microsoft 365 applications
    • Desktop and mobile device deployment and troubleshooting
  • Cloud platform experience, including:
    • Microsoft 365 administration
    • Entra ID, Intune, Conditional Access, and modern security baselines
    • Familiarity with common SaaS platforms used in modern office environments
  • Networking and security experience implementing and supporting enterprise networking equipment such as Palo Alto or Cisco firewalls, switches, and wireless platforms (Meraki, Ubiquiti).
  • Strong systems administration knowledge, including Windows Server, Active Directory, Group Policy, DNS, and email flow.
  • Experience implementing or refactoring environments to be cloud-first, secure by default, and aligned with documented standards.
  • Demonstrated ability to deliver project work within defined scope, timelines, and quality expectations.
  • Strong written and verbal communication skills, with the ability to explain technical topics to non-technical stakeholders.
  • Strong documentation habits and attention to detail, with comfort operating under strict quality and change control requirements.

Desirable Qualities
Mindset and Soft Skills
  • Demonstrated intelligence, composure under pressure, and strong organizational skills.
  • Comfort working with clients subject to regulatory and investor scrutiny.
  • Calm, professional, and client-focused, with strong white-glove service instincts.

Project and Onboarding Experience
  • Experience delivering onboarding projects end to end or acting as the primary implementation engineer.
  • Familiarity with structured discovery, Technical Project Plans, quality control processes, and RACI-driven execution models.

Automation and Tooling
  • Interest in automation and scripting, such as PowerShell, to improve consistency and reduce manual effort.
  • Experience with MSP toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms.

Security and Ecosystem Exposure
  • Experience with email security, backup tooling, SIEM platforms, or SSO/IDP integrations.
  • Understanding of security and compliance expectations for alternative investment managers, including:
    • Strong MFA and Conditional Access controls
    • Least privilege and role-based access
    • Logging and auditability of administrative actions
    • Well-documented exceptions and approvals

Certifications
  • Relevant Microsoft or security/network certifications such as MS-102, MS-700, MS-203, AZ-900, Network+, or vendor-specific certifications (e.g., PCNSA).

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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