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Remote Desktop Support Manager Jobs in High Point, NC

Nexera

Entry Level Remote Insurance Sales

Greensboro, NC · Remote

$1.5K - $3.2K/wk

Following up consistently and managing your own daily activity * Attending weekly virtual training ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

Aprio

Sales Support Proposal Specialist

Greensboro, NC · On-site +1

$21.75 - $29.50/hr

It is not an IT project management, software development, systems implementation, or technical ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Nexera

Entry Level Remote Insurance Sales

High Point, NC · Remote

$1.5K - $3.2K/wk

Following up consistently and managing your own daily activity * Attending weekly virtual training ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

Nexera

Entry Level Remote Sales Role

Winston Salem, NC · Remote

$1.5K - $5.3K/wk

... managers and team leaders started in this exact role with no prior experience. What we provide * Complete licensing support -- we walk you through every step of obtaining your Life and Health ...

Nexera

Entry Level Remote Sales Role

High Point, NC · Remote

$1.5K - $5.3K/wk

... managers and team leaders started in this exact role with no prior experience. What we provide * Complete licensing support -- we walk you through every step of obtaining your Life and Health ...

Nexera

Entry Level Remote Sales Role

Greensboro, NC · Remote

$1.5K - $5.3K/wk

... managers and team leaders started in this exact role with no prior experience. What we provide * Complete licensing support -- we walk you through every step of obtaining your Life and Health ...

Talkiatry

Remote Therapist - North Carolina

Greensboro, NC · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

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Remote Desktop Support Manager information

See High Point, NC salary details

$13

$32

$53

How much do remote desktop support manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote desktop support manager in High Point, NC is $32.27, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What job categories do people searching Remote Desktop Support Manager jobs in High Point, NC look for? The top searched job categories for Remote Desktop Support Manager jobs in High Point, NC are:
What cities near High Point, NC are hiring for Remote Desktop Support Manager jobs? Cities near High Point, NC with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you

Office Manager (remote flexibility)

McDonald's

Greensboro, NC • On-site, Remote

Full-time

PTO

Posted 8 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,038 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

Position Summary
The Office Manager serves as the administrative hub of our organization, ensuring the company runs efficiently by managing office operations, supporting restaurant leadership, coordinating critical administrative processes, and maintaining accurate records. This individual provides exceptional internal customer service to restaurant teams while handling confidential information with professionalism and discretion.
Success in this role requires exceptional organization, attention to detail, follow-through, and the ability to prioritize multiple competing tasks in a fast-paced environment.
Key Responsibilities
Administrative Operations
  • Manage the day-to-day operations of the corporate office.
  • Maintain office supplies, equipment, and vendor relationships.
  • Coordinate mail, shipping, and document management.
  • Organize physical and electronic filing systems.

Restaurant Administrative Support
  • Serve as the administrative resource for General Managers, Supervisors, and Above Restaurant Leaders.
  • Prepare and distribute operational reports, communications, and meeting materials.
  • Assist with scheduling meetings, leadership events, and training sessions.
  • Maintain organization charts, contact lists, and restaurant rosters.

Human Resources Administration
  • Ensure employee files remain complete and compliant.
  • Track employment documents and required acknowledgments.
  • Assist with employment verifications and administrative HR requests.

Payroll & Personnel Administration
  • Maintain employee records and compensation documentation.
  • Prepare wage change letters and employment documents.
  • Track leave paperwork and personnel changes.
  • Coordinate payroll-related administrative requests with restaurant leadership.

Financial & Accounting Support
  • Process invoices and route for approval.
  • Assist with vendor setup and record maintenance.
  • Organize receipts and supporting documentation.
  • Prepare administrative reports for leadership as requested.

Compliance & Recordkeeping
  • Maintain confidential employee and business records.
  • Ensure licenses, permits, and required documents remain organized.
  • Track expiration dates and renewal requirements.
  • Support audit preparation and document requests.

Executive Support
  • Prepare presentations, spreadsheets, and reports.
  • Coordinate travel arrangements when needed.
  • Manage special projects and follow-up items.

Communication
  • Draft professional correspondence on behalf of leadership.
  • Coordinate company-wide communications.
  • Ensure timely follow-up on action items.
  • Maintain a professional, welcoming office environment.

Qualifications
  • McDonald's experience strongly preferred
  • Three or more years of administrative or office management experience.
  • Exceptional organizational skills.
  • Excellent written and verbal communication.
  • Strong Microsoft Office proficiency (Excel, Word, Outlook, PowerPoint).
  • Ability to manage confidential information.
  • Strong attention to detail.
  • Ability to manage multiple priorities with minimal supervision

Core Competencies
The successful candidate consistently demonstrates:
  • Extreme ownership
  • High attention to detail
  • Strong organizational ability
  • Professional communication
  • Reliability
  • Sound judgment
  • Discretion with confidential information
  • Initiative
  • Adaptability
  • Customer service mindset
  • Continuous improvement mentality

Performance Expectations
Success in this role is measured by:
  • Strong organization and document control.
  • Timely completion of leadership requests.
  • High internal customer satisfaction from restaurant leaders.
  • Accurate personnel and compliance records.
  • Reliable follow-through with minimal reminders.
  • Well-organized office operations.
  • Consistent professionalism and confidentiality.

Benefits we offer
  • Above-market base salary
  • Monthly performance bonuses
  • Paid time off
  • Company car incentive
  • Monthly phone allowance
  • College tuition assistance
  • A 10- and 25-year service award
  • An amazing culture with even better people!

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

McDonald's logo

About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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