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Desktop Support Jobs in High Point, NC (NOW HIRING)

Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...

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Desktop Support information

See High Point, NC salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desktop support in High Point, NC is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are the most commonly searched types of Desktop Support jobs in High Point, NC? The most popular types of Desktop Support jobs in High Point, NC are:
What job categories do people searching Desktop Support jobs in High Point, NC look for? The top searched job categories for Desktop Support jobs in High Point, NC are:
What cities near High Point, NC are hiring for Desktop Support jobs? Cities near High Point, NC with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in High Point, NC as of August 2026, with employment types broken down into 72% Full Time, 5% Temporary, and 23% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $42,616 per year, or $20.5 per hour.

Desktop Support Technician

TEKsystems

Burlington, NC

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Description

Job Responsibilities: This position will be responsible for unboxing, imaging, kitting, labeling, and reboxing the computers for use in the field. They will review the quantities on hand for the devices they’re in charge of daily and assist in producing devices to cover any backorders. As time permits, they will also assist in prepping materials/devices for the check-in kiosks. This position will frequently lift up to 25lbs and frequent plugging/unplugging cables from computers. Additional responsibilities related to the above may be assigned as needed.

Skills

Desktop, Windows 10, imaging

Top Skills Details

Desktop,Windows 10,imaging

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Burlington, NC.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Burlington,NC.

Application Deadline

This position is anticipated to close on Aug 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.