Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Quick apply
Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Quick apply
Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Skills Desktop, Windows 10, imaging Top Skills Details Desktop,Windows 10,imaging Experience Level ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Liberty, NC · On-site
$55K - $65K/yr
... support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop ...
Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. Provide Level-2 technical support for supported desktops, laptops, and ...
Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. Provide Level-2 technical support for supported desktops, laptops, and ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
Asheboro, NC · On-site
The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 ...
$12.44 - $13.98
1% of jobs
$13.98 - $15.52
5% of jobs
$15.52 - $17.06
15% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$17.06 - $18.60
20% of jobs
The median wage is $19.37 / hr.
$18.60 - $20.14
18% of jobs
$21.61 is the 75th percentile. Wages above this are outliers.
$20.14 - $21.68
17% of jobs
$21.68 - $23.22
9% of jobs
$23.22 - $24.76
6% of jobs
$24.76 - $26.30
5% of jobs
$26.30 - $27.84
2% of jobs
$27.84 - $29.38
1% of jobs
$12
$20
$29
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

$21/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Description
Job Responsibilities: This position will be responsible for unboxing, imaging, kitting, labeling, and reboxing the computers for use in the field. They will review the quantities on hand for the devices they’re in charge of daily and assist in producing devices to cover any backorders. As time permits, they will also assist in prepping materials/devices for the check-in kiosks. This position will frequently lift up to 25lbs and frequent plugging/unplugging cables from computers. Additional responsibilities related to the above may be assigned as needed.
Skills
Desktop, Windows 10, imaging
Top Skills Details
Desktop,Windows 10,imaging
Experience Level
Intermediate Level
Job Type & LocationThis is a Contract position based out of Burlington, NC.
Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Burlington,NC.
Application DeadlineThis position is anticipated to close on Aug 3, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.