... Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location. Responsibilities: - The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and ...
... Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location. Responsibilities: - The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
Microsoft SQL Server Desktop communications software - Remote control software; File Transfer ... support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company ...
Microsoft SQL Server Desktop communications software - Remote control software; File Transfer ... support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company ...
Remote Insurance Sales Agent
Winston Salem, NC · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Sales Agent
Winston Salem, NC · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Sales Agent
Greensboro, NC · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Sales Agent
Greensboro, NC · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Greensboro, NC · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Greensboro, NC · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Remote Desktop Support information
See High Point, NC salary details
$9.01 - $11.89
4% of jobs
$11.89 - $14.78
1% of jobs
$14.78 - $17.66
12% of jobs
$18.65 is the 25th percentile. Wages below this are outliers.
$17.66 - $20.55
23% of jobs
The median wage is $21.92 / hr.
$20.55 - $23.44
20% of jobs
$23.44 - $26.32
14% of jobs
$26.50 is the 75th percentile. Wages above this are outliers.
$26.32 - $29.21
9% of jobs
$29.21 - $32.09
5% of jobs
$32.09 - $34.98
5% of jobs
$34.98 - $37.86
4% of jobs
$37.86 - $40.75
2% of jobs
$9
$24
$40
How much do remote desktop support jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for remote desktop support in High Point, NC is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.45 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in High Point, NC?
The most popular types of Desktop Support jobs in High Point, NC are:
What job categories do people searching Remote Desktop Support jobs in High Point, NC look for?
The top searched job categories for Remote Desktop Support jobs in High Point, NC are:
What cities near High Point, NC are hiring for Remote Desktop Support jobs?
Cities near High Point, NC with the most Remote Desktop Support job openings:
Full-time
Medical, Retirement, PTO
Re-posted 29 days ago
Job description
Virtual Desktop Infrastructure Operator, Citrix, Winston-Salem, NC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Winston-Salem NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire for similar positions in Winston-Salem, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Winston-Salem, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Winston-Salem NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire for similar positions in Winston-Salem, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Winston-Salem, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995