ZipRecruiter

Log In

2

Remote Desktop Support Manager Jobs in Cumming, GA

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... Manage and resolve a variety of help desk tickets. * Solving escalated complex issues with clear ...

Trimble

Technical Customer Support Professional

Atlanta, GA · On-site +1

$78K - $107K/yr

Provide expert-level troubleshooting via phone, email, online forums, and live remote desktop ... Manage Jira items for software bugs and feature requests, create public instructional media, test ...

CNR Technologies

Senior Systems Engineer

Woodstock, GA · Remote

$80K - $110K/yr

Coordinate remote troubleshooting efforts during critical incidents and high-priority support ... DHCP * DNS * Remote Desktop Services (RDS) * Group Policy * Certificate Services * Strong ...

AO Globe Life

Fully Remote Entry Level

Atlanta, GA · On-site +1

$90K - $120K/yr

Maintain accurate digital records and manage follow-up communication * Provide exceptional client ... Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides ...

Lone Star Careers

Remote Sales Executive

Sandy Springs, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Empire State Careers

Remote Sales Executive

Atlanta, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Empire State Careers

Remote Sales Agent

Atlanta, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Empire State Careers

Sales Executive - Remote

Atlanta, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Empire State Careers

Remote Account Executive

Atlanta, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Sales Rep

Sandy Springs, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Account Executive

Atlanta, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Empire State Careers

Remote Sales Rep

Sandy Springs, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Insurance Agent

Sandy Springs, GA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

next page

Showing results 1-20

All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Cumming, GA

Remote Desktop Support Manager information

See Cumming, GA salary details

$13

$32

$53

How much do remote desktop support manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support manager in Cumming, GA is $32.27, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $42.88 per hour, depending on experience, location, and employer.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Cumming, GA?

For Remote Desktop Support Manager jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Cumming, GA look for?

The top searched job categories for Remote Desktop Support Manager jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Remote Desktop Support Manager jobs?

Cities near Cumming, GA with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Cumming, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,119 per year, or $32.3 per hour.

End User Support (Desktop Technician)

AmeriSave Mortgage Corp.

Atlanta, GA • On-site, Remote

$26 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.
Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.
At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together!
What we're looking for:
AmeriSave is currently hiring an End User Support professional to join our IT team. The ideal candidate is someone who is driven and passionate about playing a key role in our company's growth. Candidates must be detail oriented with strong written and verbal communication skills.
What You'll Do:
  • Diagnose and resolve technical hardware and software issues.
  • Track and route problems and requests and document resolutions.
  • Desktop hardware and software maintenance and support.
  • Scanner, printer and other peripheral maintenance and support.
  • Maintain inventory of IT applications/software.
  • Test and deploy software and updates to all internal/WFH desktops as well as virtual desktop environments.
  • Remediate vulnerabilities in physical and virtual desktop environments.

What You'll Need:
  • Bachelor's degree preferred or 2+ years of relevant experience
  • Skilled End User Support Technician with at least 5 years of experience.
  • Strong knowledge of Windows 11, and Microsoft Office 365 suite
  • Has extensive experience with internal IT support and onboarding new hires.
  • Experience setting up and configuring with network printers
  • Knowledge working with IT ticketing systems.
  • Preferred knowledge of vulnerability management and remediation.
  • Azure and Intune experience
  • Active Directory experience
  • Hardware and software applications support
  • Excellent written and verbal skills
  • Must be a self-starter who is able to work online or offline hours independently and with minimal or no supervision
  • Time management skills
  • Ability to work under pressure
  • Strong problem solving and analytical skills
  • Strong organizational skills, occasional remote work
  • High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **
Compensation:
The hourly rate for this position is $26 - $29.
Benefits:
• 401(k)
• Dental insurance
• Disability insurance
• Employee discounts
• Health insurance
• Life insurance
• Paid time off
• 12 paid holidays per year
• Paid training
• Referral program
• Vision insurance
Supplemental pay types:
• Bonus
• Referral bonuses
AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here: www.amerisave.com/privacy-policy
AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/
When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

Apply