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Remote Desktop Support Engineer Jobs in Plattsburgh, NY

ABB

Strategic Segment Proposal Engineer

Burlington, VT · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

ABB

Utility Sales Support

Burlington, VT · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Bachelor's Degree in engineering, business or related field preferred * Minimum 3 years of ...

ABB

Data Center COE Service Site Manager

Burlington, VT · Remote

Remote in the US #LI- Remote This role is contributing to the Electrification Service Data Center ... Provide direction, coaching, and daily leadership to ABB field engineers, technicians, and support ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Plattsburgh, NY

Remote Desktop Support Engineer information

See Plattsburgh, NY salary details

$10

$28

$47

How much do remote desktop support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote desktop support engineer in Plattsburgh, NY is $28.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.31 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities near Plattsburgh, NY are hiring for Remote Desktop Support Engineer jobs?

Cities near Plattsburgh, NY with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Plattsburgh, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 4% Contract, and 7% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,003 per year, or $28.4 per hour.

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

American Logistics Authority

Burlington, VT • Remote

$1.8K - $4.5K/wk

Full-time

Re-posted 20 days ago

Job description

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

Employment Type: 1099 / Independent Contractor
Location: Remote (U.S. Based Only)

This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume.

What You'll Do

  • Book loads through broker networks and load boards

  • Negotiate competitive rates

  • Coordinate pickups, deliveries, tracking, and paperwork

  • Communicate professionally with both drivers and brokers

  • Manage your workflow independently

Requirements

  • Must currently reside in the U.S.

  • Laptop or desktop computer

  • High-speed internet connection

  • Professional phone / headset

  • Organized, dependable, and self-motivated

Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required.

What's Provided

  • Training resources and support systems

  • Workflow templates and operational guidance

  • Options for sourcing owner-operators to dispatch

  • Structured performance incentive program based on results (not a guaranteed or upfront bonus)

Who This is For

People who:

  • Prefer commission-based income with high earning potential

  • Can stay organized without supervision

  • Want to control their schedule and growth

How to Express Interest

Submit your application or response through the platform where this listing is posted.
A brief screening will follow to confirm fit and onboarding readiness.

Employment Type: FULL_TIME

Apply