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Remote Desktop Support Engineer Jobs in Philadelphia, PA

United Airlines

Senior Cloud Engineer

Berwyn, PA · On-site +1

$70K - $144K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... Location Remote based role with preference in Hub Office City. About The Job You're Considering ...

Gnostech

Software Engineer (US-Remote)

Marlton, NJ · On-site +1

Overview Location * US-Remote or Marlton, NJ area Job Title * Software Engineer Salary ... Apply secure coding practices and support DevSecOps workflows. * Utilize AI-assisted development ...

Anchor QEA

Coastal Engineer

Horsham, PA · Remote

Horsham (remote) Job Type: Regular Full-time Whats the Opportunity? Anchor QEA is seeking a full-time coastal engineer for our Horsham, PA, office to support and grow our east coast project teams ...

Delphinus Engineering

Back-End Engineer

Philadelphia, PA · Remote

$75K - $125K/yr

The Back-End Engineer position supports the design, development, and maintenance of sophisticated Condition Assessment Systems and Remote Monitoring Systems that are crucial for naval operations. The ...

TheMasonGroup

Security Engineer

King Of Prussia, PA · Remote

Cybersecurity Engineer (Partially Remote) We are in search of our next (two)great hires, as a ... Present at technical conferences, symposiums and support business development efforts as needed ...

White Tiger Connections

Bookkeeper

Wilmington, DE · On-site +1

$80K - $120K/yr

This is a remote position. About the Firm Our client is a well-established wealth management firm ... Utilize QuickBooks Desktop and QuickBooks Online extensively as a power user. Requirements * 5+ ...

Anchor QEA

Coastal Engineer

Horsham, PA · Remote

$81K - $102K/yr

Horsham (remote) Job Type: Regular Full-time What's the Opportunity? Anchor QEA is seeking a full-time coastal engineer for our Horsham, PA, office to support and grow our east coast project teams ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Philadelphia, PA

Remote Desktop Support Engineer information

See Philadelphia, PA salary details

$10

$27

$46

How much do remote desktop support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote desktop support engineer in Philadelphia, PA is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $31.06 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Philadelphia, PA? The most popular types of Desktop Support Engineer jobs in Philadelphia, PA are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Philadelphia, PA? For Remote Desktop Support Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Philadelphia, PA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Desktop Support Engineer jobs? Cities near Philadelphia, PA with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Philadelphia, PA as of August 2026, with employment types broken down into 86% Full Time, 7% Contract, and 7% Nights. Highlights an 100% Remote job distribution, with an average salary of $56,661 per year, or $27.2 per hour.

Remote Agent Entry Level

American Income Life Insurance Company

Philadelphia, PA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 11 days ago

Job description

AO Globe Life is actively hiring professionals to help families and individuals across the United States learn about important supplemental benefit programs through virtual consultations. This fully remote opportunity offers meaningful work, long-term growth potential, and the flexibility to build a career from home.
Whether you're beginning your career or exploring a new professional direction, you'll receive the training, mentorship, and support needed to grow in a structured, people-focused environment.
What You'll Gain
100% remote work environment available throughout the United States
Flexible scheduling that supports work-life balance
Warm leads provided from individuals requesting additional information
No cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Vested renewals for long-term income growth
Leadership development and advancement opportunities
Collaborative, growth-focused team culture
What You'll Do
Connect with individuals and families who requested information about available benefits
Schedule and conduct virtual consultations through Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through enrollment and provide ongoing support
Maintain accurate client records and follow-up communication
Build long-term client relationships through strong service and professionalism
Participate in training sessions, mentorship programs, and team meetings
Who Thrives Here
Strong communicators who prioritize client service
Self-motivated professionals comfortable working independently
Organized individuals who can manage schedules and digital workflows effectively
Candidates confident using Zoom, digital tools, and cloud-based systems
Customer service, consulting, or client-facing experience is helpful but not required
Growth-minded professionals open to mentorship and coaching
Requirements
Authorized to work in the United States
Windows-based laptop or desktop computer with webcam capability
Reliable high-speed internet connection
Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, flexibility, stability, and long-term professional development.
Apply Today
If you're ready to build a flexible career focused on growth, purpose, and helping others, apply today to learn more about joining AO Globe Life.

Apply