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Remote Desktop Support Engineer Jobs in Irving, TX

ICF

Substation Physical Engineer - REMOTE

Dallas, TX · Remote

$97K - $124K/yr

Substation Physical Engineer - REMOTE Location: Remote US Ready to make a difference? ICF is ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

Smile Doctors

Sr. Systems Engineer - Engineering

Dallas, TX · Remote

$103K - $141K/yr

Systems Engineer is responsible for providing ongoing support of cloud-based systems. This position ... Administer and troubleshoot Azure Virtual Desktops * Administer Intune and MECM (Microsoft Endpoint ...

YO AI Labs

CUDA Engineering Expert - Remote

Dallas, TX · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

New

Vital IT Services

Software Engineer (Remote)

Allen, TX · Remote

$95K - $115K/yr

Defect Resolution & Support Execution: Investigating, triaging, and patching software bugs and ... Skills & Experience of the Software Engineer * Professional Core Experience: 3-6 years of verified ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Irving, TX

Remote Desktop Support Engineer information

See Irving, TX salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote desktop support engineer in Irving, TX is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.

AI Software Engineer Expert - Remote

YO AI Labs

Dallas, TX • Remote

$100 - $200/hr

Part-time

Posted 12 days ago

Job description

Job Title: AI Software Engineering Domain Remote

Job Type: Contractor (Part-Time)
Location: Remote

Job Overview

We are seeking experienced AI Software Engineering Domain Experts to contribute their technical expertise to an innovative project focused on improving next-generation AI systems. In this role, you will evaluate, review, and refine AI-generated software engineering content to enhance the quality, accuracy, and reasoning of AI models. No prior AI experience is required—your software engineering expertise is what matters most.

Key Responsibilities
  • Analyze, review, and improve AI-generated software engineering content for technical accuracy and clarity.
  • Create, refine, and evaluate prompts to improve AI-generated technical outputs.
  • Conduct rubric-based evaluations of AI model responses, providing detailed quality feedback.
  • Draft and edit technical documentation, architecture documents, RFCs, design specifications, and engineering proposals.
  • Perform independent research and fact-checking to validate technical information.
  • Interpret and annotate technical data to support AI model training and evaluation.
  • Collaborate remotely with cross-functional teams to deliver high-quality project outcomes.
Required Skills
  • Critical Thinking
  • Analytical Reasoning
  • Quality Assurance
  • Prompt Engineering
  • AI Output Evaluation
  • Technical Documentation
  • Technical & Professional Writing
  • Content Review & Editing
  • Data Annotation
  • Fact Checking
  • Independent Research
  • Business Communication
  • Problem-Solving
  • Attention to Detail
Preferred Qualifications
  • 3+ years of professional experience as a Software Engineer, Senior Software Engineer, Staff Engineer, Technical Lead, Engineering Manager, Solutions Architect, or similar role.
  • Experience authoring or reviewing technical documentation, architecture documents, RFCs, design specifications, engineering proposals, postmortems, technical blogs, or code reviews.
  • Strong critical thinking, analytical reasoning, and structured problem-solving skills.
  • Excellent written communication and technical editing abilities.
  • Experience with AI coding tools or automated documentation tools is a plus but not required.
  • Advanced degree (Master's, MBA, JD, or PhD) or equivalent professional experience is preferred.